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  • Onsite services

Quail Services Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Peter Dwyer

Quail was an amazing team to partner with when installing ductless AC/Heat Pumps to our house. Very honest, informed and went the extra mile to answer all questions and make sure that the work fit what we needed. Super transparent pricing, all proposals are itemized out and super clear to understand. Would not hesitate to work with them again and look forward to needing their help on a few future projects for our house. Cannot say enough great things about Jim, Lynn and our installation team of Alex and John.

Vicki L

I had a heating/cooling whole house mini split installed. Very happy with the service. Quality installation, professional, efficient and clean. James P and Will were the best. Thank you!
Vicki Suhl
PS I am wondering if my unit is connected to the Kumo Cloud. I would like the ability of setting my temperature when I’m not home. I’m having a difficult time getting that information from the company.

Update: Nathaniel was here to update my thermostat to wireless capability. He did a great job! This company is so easy to work with and responsive to their customers concerns and questions. Thank you again.

Vicki S

Michael Butler

TJ and his colleague were excellent, very professional and provided a thorough explanation of options.

Steve Perry

Nate came to diagnose and fix a problem caused by corrosion on our burners. He corrected the problem, offered many options for replacement, was able to give price estimates for upgrades and answered all of our questions. He really knew his business and was very professional and polite.

Stephanie White

The team showed up on time, was super polite, professional, and worked efficiently despite the challenging access point for the project. I highly recommend Brandon's work.

Christian Orellana

Fantastic company to work with would highly recommend them. The moment you call the ladies in the office are there to help and answer any questions. The techs are very professional and know what they’re doing at all point of install. Just a great company!

Benny Backswing

Very good customer service and communication. Easy to work with and through. Will definitely call them again for future needs!

Mary Ellen Fiorilla

Great workers never stopped working all day I was very impressed with this group of guys. Also Lynn at the office was very helpful throughout the whole process I would recommend jimmy Quail to anyone

Rik-E Video

Service Rep Kyle, was awesome and on time, even came earlier than windowed correspondence.
He was thorough and meticulous in detail keeping me informed. Left me with confidence in my cooling and heating needs for the next 12 months of New England seasons.

Thank You, Kyle.

I hope I can request you for my next annual service, as I am confident you have me well prepared for New England seasons after your visit today.

Kyle, I hope I can request you if available, if I should need an emergency service before you come for my next annual service in May 2024.
Quail has always been awesome with all Service Techs and will continue in having me as a client with their recent merge into Heritage as long as they have Top Service Reps like Kyle catering to my service needs.

Rick Starek

Greg LaPre

Nathaniel was excellent. He was professional and thorough in his work and explanations. I have been using Quail for all of my HVAC needs since they installed my split a few years ago. Their service and professionalism is excellent.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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