My 5 yr old A/C broke down during a hot period in June. The technician, Majid ,was very punctual and professional. It needed an Inverter, and unfortunately these were on back order & unavailable. Somehow, Bryan at Pipco was able pull some strings to obtain this part within a few days. Very professional, responsive, and reasonable.
Our AC system, which Pipco installed, is less than 3 years old and the condenser coil failed. This was extremely disappointing, as we use our AC very little and usually have the thermostat at 78 degrees, and we had paid nearly $5,000 for the system and chosen it based on its supposed reliability. We were seven months outside of our warranty when the problem was diagnosed and the price for repairing it was $600. I asked why the price was so high and they said that it was because the work would take half a day. The actual repair took under two hours. I spoke to a friend who had a similar experience with Pipco charging her $2100 for a repair that took a couple of hours.
PIPCO is the only HVAC company I will ever work with and highly recommend to family & friends. We had two systems installed this week and I couldn’t be happier with their professionalism and work ethic. Vince is honest to the core and makes you feel comfortable every step of the way. Thank you PIPCO!
I could not be more pleased with my experience from Vince and his team at Pipco. I was in need of a new HVAC for my house which had no existing ducting or HVAC system. When I initially contacted Pipco I was seeking a ductless system, however upon consultation Vince gave me a very detailed explanation o the pros and cons of a ductless system versus a traditional flexible duct solution. Vince did a fantastic job answering all of my questions, and explaining my options to me, even going so far as to call the engineers at Carrier to find the best unit for my house. The engineers actually told him that a smaller, lower cost unit would have been better for my house, and Vince immediately updated my estimate to reflect that change. I greatly appreciate his honesty and transparency during the sales process.
During the installation process his crew was very courteous and professional. They kept their workspace tidy and cleaned up at the end of each. I also greatly appreciated that they installed the one ductless unit we did purchased first so that we could get the benefit of some AC during a heatwave. When they finished there was not drywall dust left on the floor and the ceiling vents they install have a very high quality, professional look to them.
We have used PIPCO for several years, they have installed and maintained 2 AC units. They are very professional and truly take care of their customers. They call you back as promised and follow through until the job is complete. When you call them, you talk to a real person that will work hard to make sure you are taken care of in a timely manner.
We have been customers of PIPCO for over 35 years. Always friendly, professional, on time, snd honest. Highly recommended for your HVAC purchase and maintenance.
Sandy Culiner
My 5 yr old A/C broke down during a hot period in June. The technician, Majid ,was very punctual and professional. It needed an Inverter, and unfortunately these were on back order & unavailable. Somehow, Bryan at Pipco was able pull some strings to obtain this part within a few days. Very professional, responsive, and reasonable.
Anne Claire Nornhold (Tejtel)
Our AC system, which Pipco installed, is less than 3 years old and the condenser coil failed. This was extremely disappointing, as we use our AC very little and usually have the thermostat at 78 degrees, and we had paid nearly $5,000 for the system and chosen it based on its supposed reliability. We were seven months outside of our warranty when the problem was diagnosed and the price for repairing it was $600. I asked why the price was so high and they said that it was because the work would take half a day. The actual repair took under two hours. I spoke to a friend who had a similar experience with Pipco charging her $2100 for a repair that took a couple of hours.
Rob Cirincione
PIPCO is the only HVAC company I will ever work with and highly recommend to family & friends. We had two systems installed this week and I couldn’t be happier with their professionalism and work ethic. Vince is honest to the core and makes you feel comfortable every step of the way. Thank you PIPCO!
Kyle Di Giorgio
I could not be more pleased with my experience from Vince and his team at Pipco. I was in need of a new HVAC for my house which had no existing ducting or HVAC system. When I initially contacted Pipco I was seeking a ductless system, however upon consultation Vince gave me a very detailed explanation o the pros and cons of a ductless system versus a traditional flexible duct solution. Vince did a fantastic job answering all of my questions, and explaining my options to me, even going so far as to call the engineers at Carrier to find the best unit for my house. The engineers actually told him that a smaller, lower cost unit would have been better for my house, and Vince immediately updated my estimate to reflect that change. I greatly appreciate his honesty and transparency during the sales process.
During the installation process his crew was very courteous and professional. They kept their workspace tidy and cleaned up at the end of each. I also greatly appreciated that they installed the one ductless unit we did purchased first so that we could get the benefit of some AC during a heatwave. When they finished there was not drywall dust left on the floor and the ceiling vents they install have a very high quality, professional look to them.
Patrick Bradley
Outstanding service. Professional, knowledgeable, dependable service for the 30+ years in this home.
Joanne Paull
I have been a happy Pipco customer for more than 50 years at two residences in the Timonium area. They are the best at what they do--totally reliable!
Pamela Bogdan-Massa
Been using them for almost 35 years…I love this company and all their employees
Jorge Herrera
We have used PIPCO for several years, they have installed and maintained 2 AC units. They are very professional and truly take care of their customers. They call you back as promised and follow through until the job is complete. When you call them, you talk to a real person that will work hard to make sure you are taken care of in a timely manner.
Joseph Oster
Pipco has been great from the initial installation a few years ago to the annual service checks. Highly recommend them to our friends!
Howard Birenbaum
We have been customers of PIPCO for over 35 years. Always friendly, professional, on time, snd honest. Highly recommended for your HVAC purchase and maintenance.