Zapata’s HVAC Systems

Our refrigerator stopped working and Pablo Zapata came to the rescue. He figured out what the problem was and saved us the cost of buying a new one. It works perfectly now, better than ever. Of the several technicians I contacted he was the only one who responded immediately and understanding it was a bit of an emergency, set up the appointment for the same day. He went the extra mile in every sense including helping us out with the pricing, responding immediately to my every question and concern. In addition to being an excellent diagnostician, he is the most personable, friendly and courteous technician I have encountered. I also loved the way he explained what was wrong and how the systems in the refrigerators work which I appreciated. I highly recommend him!

I have used Pablo 3 times for his HVAC services and was very pleased with my experience. He is very personable and knowledgeable, not hesitating to share his nuggets of expertise to help his customers in the long run. Pablo is passionate about his work and his customers.

The first time was when my condenser froze over, forcing me to shut off my heat pump during the summer to prevent further damage. Not wanting to bake in the heat, I contacted several HVAC specialists and reached Pablo. We had several back-and-forth texts, and he guided me on what he needed me to do before he came the next day. As I said before, he is very personable. He had a wealth of knowledge that he shared while we talked through his diagnosis and was upfront with his recommendations and my options on how to handle the refrigerant leak. On a side note, he also fixes appliances and gave me helpful information about my refrigerator issues. I was impressed and had a great experience, especially with the heat pump back up and running. Not to mention his price was very reasonable.

The second time was when my heatpump was short cycling, which he diagnosed as a failing condenser. We talked through my options and I already knew this Heat Pump was not well maintained from the previous owner before Pablo entered the picture. Ultimately, I decided to replace the unit since replacing the condenser was already expensive and the years of neglected maintenance likely shortened its lifespan. We spent a week talking through my options, models, and pricing before I decided on the unit I wanted. He was patient, prompt with his response, and just great throughout the process, giving my recommendations and answering my flurry of questions and making sure I was happy with my decision and price point.

A week later he was back for the third time with the ordered heat pump. He installed everything in the sweltering summer heat and made sure everything was in perfect working order. A month and a half later, the unit has been working amazingly and I am very pleased with it. 10/10 would use him again! Thank you, Pablo.

Hi , Pablo replaced my refrigerator compressor, the unit is like new now

He wanted to charge us $810 to fix a Commercial Fryer when I can buy a new one under $1,000. No way the parts and labor will cost that much. He is looking for people that are desperate and will charge a high price.

We returned from vacation on a 90+ degree day to discover our AC wasn't working. Pablo arrived within 30 minutes of our call, and was able to fix the AC within the hour, for a very reasonable cost. I've never had such a great experience with appliance repair before. Pablo is super responsive, professional and honest, and we'll be keeping his number handy for the future, for sure.

I could not have been happier with Pablo! Our HVAC went out and after two days we couldn’t get anyone in to help. He was at our house within an hour and could not have been more pleasant and professional and was able to identify the issue immediately. Rates were very reasonable and we are happily basking in our AC!

Pablo Zapata was/is absolutely excellent. On time and very knowledgeable! If you need your window air conditioner serviced, Pablo is your man. I recommend him highly.

Just want to let everyone know, if you need a plumber in silver spring, or an HVAC tech, you need to call Pablo Zapata. I can’t recommend him highly enough. I had him come do some preventive maintenance on my HVAC system earlier in the summer. Last night, he saved the day.

I was having problems with my dishwasher and I noticed water on the floor, so I went to shut off the angle stop for the supply; and then I heard a telltale hissing sound. Realizing that either the angle stop had failed or I had a much bigger problem, I shut off the water to the house and called for help. As it turns out, a poorly braised joint had failed further down the line in a very challenging place to reach.

Pablo came out at 9:00 pm on an emergency call and found the line in the ceiling and executed a difficult repair and got our water back on so that we would have water in the morning when our kids got up. He really saw the pickle we were in and came and helped us when we really needed him. It’s rare to find someone who sees and cares about their customers like that.

Nicely finished his job of replacing a toilet and hauling away the old toilet, fixing the running toilet issue. Good attitude with professionalism.

We’ve used Pablo a few times and can’t say enough about how amazing his services are!