Pinnacle Heating Company provides great service and exceptional quality work. The Tech will call you to inform you that they're on the way. Once they arrives, they introduce themselves to you, informing you of the service that you request. They give you a full assessment of what needs to be done after they have analyze the problem. The Tech will answer all of your questions before he leaves, making sure the customer is satisfied. FYI, they will put shoe covers on there shoes should you require before entering your home.
They came and accessed and did absolutely nothin. My house is still cold. I know I was getting financial help, but to just cut me off. It wasn't my fault that civic works and Pinnacle heating didn't care enough about me to help fix.
These guys were the best! We replaced our old A/C units with heat pumps and updated our duct work. A very professional crew was prompt and tidy. The guys faced many unexpected challenges in our install but solved each and every issue as it arose. I would highly recommend Pinnacle.
Pinnacle did an incredible job installing a new multi-zone ductless unit in my house. I'm one of those people who does a ton of research and price comparisons before choosing a contractor. These guys were very fair and honest with their pricing and weren't out to price-gouge the homeowner which to me created a great deal of trust and respect. Nick managed the project and even allowed me to ask for a unique installation where other companies told me no. Highly recommend.
We used Pinnacle to install a new AC system for our 2nd floor. The owner came out on site, worked with us to understand our project, was very responsive and recommended a couple of options for our immediate project and offered options for the full HVAC system for future consideration. The install team from Pinnacle were hard working, polite, cleaned up after themselves and put in long hours to deliver the job on time. I would highly recommend
The technician named Josh was awesome he came out and looked at our Samsung units that were down when we had no AC. These are the type that hang on the walls because it’s an older house in Pasadena. He helped show us how to clean the filters and then gave us all our options after looking at all the units (4) in the house. Didn’t feel ripped off or mislead and would happily use this service (with Josh requested again) anytime.
Have used Pinnacle on three projects now. Performance has been stellar and value for money high. All three projects have started and finished on time. Two of the projects were retro-fits, which can be a problem when surprises arise but the team solved all problems on the spot and delivered a quality job. Happy to recommend!
Pinnacle is real deal. Very professional, genuine and accommodating. We are very happy with the split units they installed in our restaurant years ago. Clean installation, good price and no issues to date. Thanks Pinnacle!
I have used Pinnacle on multiple occasions and they have been top notch professionals every time. Very responsive in returning my initial phone calls and extremely knowledgeable in diagnosing and fixing my issues. I highly recommend them.
The team had someone come out within 24 hours of submitting a request (submitted on a holiday), Jeremy was prompt, honest, and very thorough. I'm a picky customer, but am very happy with the level of service all around! Very reasonable pricing as well! Thanks Pinnacle!
Audrey Washington
Pinnacle Heating Company provides great service and exceptional quality work. The Tech will call you to inform you that they're on the way. Once they arrives, they introduce themselves to you, informing you of the service that you request. They give you a full assessment of what needs to be done after they have analyze the problem. The Tech will answer all of your questions before he leaves, making sure the customer is satisfied. FYI, they will put shoe covers on there shoes should you require before entering your home.
Denise Braxton
They came and accessed and did absolutely nothin. My house is still cold. I know I was getting financial help, but to just cut me off. It wasn't my fault that civic works and Pinnacle heating didn't care enough about me to help fix.
julie white
These guys were the best! We replaced our old A/C units with heat pumps and updated our duct work. A very professional crew was prompt and tidy. The guys faced many unexpected challenges in our install but solved each and every issue as it arose. I would highly recommend Pinnacle.
Thomas Dunn
Pinnacle did an incredible job installing a new multi-zone ductless unit in my house. I'm one of those people who does a ton of research and price comparisons before choosing a contractor. These guys were very fair and honest with their pricing and weren't out to price-gouge the homeowner which to me created a great deal of trust and respect. Nick managed the project and even allowed me to ask for a unique installation where other companies told me no. Highly recommend.
Salty Girl
We used Pinnacle to install a new AC system for our 2nd floor. The owner came out on site, worked with us to understand our project, was very responsive and recommended a couple of options for our immediate project and offered options for the full HVAC system for future consideration. The install team from Pinnacle were hard working, polite, cleaned up after themselves and put in long hours to deliver the job on time. I would highly recommend
Joe Siegel
The technician named Josh was awesome he came out and looked at our Samsung units that were down when we had no AC. These are the type that hang on the walls because it’s an older house in Pasadena. He helped show us how to clean the filters and then gave us all our options after looking at all the units (4) in the house. Didn’t feel ripped off or mislead and would happily use this service (with Josh requested again) anytime.
Donald Dorn-Lopez
Have used Pinnacle on three projects now. Performance has been stellar and value for money high. All three projects have started and finished on time. Two of the projects were retro-fits, which can be a problem when surprises arise but the team solved all problems on the spot and delivered a quality job. Happy to recommend!
Daniel Von Sas
Pinnacle is real deal. Very professional, genuine and accommodating. We are very happy with the split units they installed in our restaurant years ago. Clean installation, good price and no issues to date. Thanks Pinnacle!
Donny Burks
I have used Pinnacle on multiple occasions and they have been top notch professionals every time. Very responsive in returning my initial phone calls and extremely knowledgeable in diagnosing and fixing my issues. I highly recommend them.
Tim Sansone
The team had someone come out within 24 hours of submitting a request (submitted on a holiday), Jeremy was prompt, honest, and very thorough. I'm a picky customer, but am very happy with the level of service all around! Very reasonable pricing as well! Thanks Pinnacle!