Pinnacle Heating & Air Conditioning

Awesome from start to finish. Professionalism and integrity were great. We are very picky when it comes to someone working on our home. We will continue to use Pinnacle and refer them to all of our family and friends.

Highly knowledgeable and professional company. Really know their stuff, especially Mitsubishi mini-splits (which have a far better warranty than other brands). Showed up on time and cleaned up well after finishing the job. Will use again.

I hate reviews and never do them, you have to read between the lines to see who doesn't know what they're talking about and the misinformed. I very rarely have service work done as I usually do it myself. I'm very particular and want it done my way at my price. Just tired of being told why I can't have it my way. These guys did it my way and the way I'd do it. Feel a little bad for Brandon and Marcelo as I followed them around all day watching every detail. These guys demonstrated their experience and attention to detail. I think I made one comment and learned what I missed. I usually find these services stressful as I watch the small errors turn into bigger ones. I enjoyed watching these guys work, they are the example of how this is done. The quality of their work is exceptional. No surprises, no call backs. I almost never recommend a service company as you never know who they'll send. Their behavior is second nature and routine to the culture of their company. I believe this is what they do everyday. I wouldn't call anyone else... Well done Gentleman, true professionals!!

The issue we had was a through the wall unit in a top floor condo. When the temperature reached into the 90's the inside temperature would start to climb and the AC unit would run constantly. We saw inside temperature get into the high 80's. Numerous companies said the equipment was operating properly. They were all happy to quote replacing what we had but no one could assure us it would solve our problem. Pinnacle was the only company to provide a solution and proposed new equipment. It solved our problem at a reasonable cost. We went through an entire summer with lengthy periods of 90+ temperatures and the system worked great. It keeps the unit very comfortable and we experienced a significant reduction in operating costs.
I would certainly recommend them for all your HVAC needs.

Pinnacle Heating & Air Conditioning is by far the best service company I have ever dealt with. Their advice and service is second to none. I have lowered my electric bill and never have any issues with my unit. Thanks

System was installed quickly and efficiently. One mistake was made but it was handled very fast. The owner is very easy to get in touch with and so is his staff. Very friendly people and they will do whatever it takes to make you a happy customer. I would recommend them.

Wonderful company. Had a problem with my AC and they were able to squeeze me in the same day and fixed it! If anyone from Pinnacle ever reads this- your 288-2020 number- it’s wonky. Sometimes it cuts to a weird busy signal.

Best experience I have had with a contractor!! And I’ve had some experiences...Nick, Mike and their team were professional - from the estimate to the clean up of the job. My job required a complicated removal of an asbestos- contaminated furnace and they took care of it all - hiring specialized sub contractors and making sure the job was done with high safety standards. They also installed an A/C system with the most up to date technology (thermostat access via an app on my phone) so that I can control the system while away from my home. Their price was competitive and they worked with my complicated scheduling requests with flexibility and respect. I just wish they did more than A/C and heat!! I would hire them again in a second!
Lisa in Baltimore

I have been a customer of Pinnacle for at least 10 years. Recently i had a blower motor go bad and Pinnacle gave me a price of $988.00 for the motor and $75.00 next day air to fix it plus labor. The motor cost $235.00 and one was available locally at R.E Michel's. I left a message for the owner to call me and no response. Not using Pinnacle ever again.

These guys do everything right. Showed up on time, got to work, were finished in a timely manner, and all is working well. The office and tech also did a nice job of communicating with us. I highly recommend them.