Don't do business with Nash AC. I called Nash and asked them to come to my home and "provide an estimate" for replacing my duct system due to constant condensation issues. They charged me $99.95 on 9/9/2022 for the person to come out. The technician came out and looked around and said he would go back and meet with his management and send me an estimate. I did not receive an estimate. I called 2 weeks later and asked about the estimate. They said they would check on it. Crickets! I called again and asked for a refund of the $99.95, then again, and again. Each time they said they would send a check. Crickets! I made my last call to them on 4/12/2023. They told me that the owner would call me. Crickets! Bottom Line - Nash charged me for a product but did not give me the product.
Replaced units inside and out. Professional, friendly, knowledgeable crew completed the job before the "work day" was done. They even left the area cleaner than it was before they started working!!
Trying to get an estimate to replace my central air. Since did not receive the estimates by email as promised by technician ( a week after technician came to house ) sent a text to him to check on status. He responded text saying “Sorry for the delay we are very backed up right now and cannot take on any new customers “. If I wouldn’t sent text I would be like a fool waiting on the estimate . My point is I would have appreciated if I was told this before that Nash is not taking new customers so why coming to my house to waste my time??
The three young men from Nash Heating and Air were great. They were polite and professional all day. The job was not an easy one. Our office and warehouse were very busy and they managed to work around trucks and forklifts and customers. I would also like to thank Michael and Kevin Nash for taking care of us so fast and for having well trained employees who did a great job and left the office cleaner than when they arrived.
John came out to troubleshoot my A/C issues. Turned out to be the capacitor. Replaced the faulty capacitor in short order. Gave the system the "once over". Checked the attic drain pan, etc. Reviewed the systems age and condition with me. Very thorough. Highly recommended! Thank you.
Installed a new compressor that stopped working within the hour. Installed another compressor that lasted less than 4 months. Still charged us almost $2,000 to replace a compressor under warranty. We will never do business with them again.
Thank you to team Nash for taking such good care of us! Alex provided a comprehensive evaluation and plan for our home HVAC needs and Nash's team of technicians went above and beyond in skill, professionalism, and execution.
For example, the lead technician saw an obsolete humidifier in our attic and took the time to discuss with me, remove it, and even spoke to our plumber (who was working onsite at the same time) to have him cap off the water line, which we didn't even know existed! Thank you for your hard work on improving our home. We will enjoy it for many years to come!
The entire experience was great from start to finish. Every employee was professional and courteous, from the people on the phone to the installers. They offered me many choices that fit my needs and budget. The staff is very knowledgeable and explains every option thoroughly. The installers were on time, introduced themselves upon arrival, and went right to work. No time was wasted, they worked hard and did not stop till the job was done. They did a great job cleaning up and took all trash (the old unit) with them. I recommend Nash to everyone. They are a great family owned company. I will call them for all my AC needs.
The technician, Greg, just left my house and I am very happy. He was the kind of person you are happy to have enter your house. He was polite, professional, and extremely knowledgeable. My A/C is running great and I will definitely use Nash again.
**UPDATE** Had a drain line issue and Mike came out. I’m not sure where Nash is getting all these nice guys from!! This is the second technician I have met from the company and both were wonderful. Mike obviously knows what he is doing. And he was very thorough. He checked the entire system before he left. He was great!! You’re 2 for 2 so far, Nash!
Roger Hilley
Don't do business with Nash AC. I called Nash and asked them to come to my home and "provide an estimate" for replacing my duct system due to constant condensation issues. They charged me $99.95 on 9/9/2022 for the person to come out. The technician came out and looked around and said he would go back and meet with his management and send me an estimate. I did not receive an estimate. I called 2 weeks later and asked about the estimate. They said they would check on it. Crickets! I called again and asked for a refund of the $99.95, then again, and again. Each time they said they would send a check. Crickets! I made my last call to them on 4/12/2023. They told me that the owner would call me. Crickets! Bottom Line - Nash charged me for a product but did not give me the product.
Stephanie Ledet
Replaced units inside and out. Professional, friendly, knowledgeable crew completed the job before the "work day" was done. They even left the area cleaner than it was before they started working!!
Marlene Stevens
Trying to get an estimate to replace my central air. Since did not receive the estimates by email as promised by technician ( a week after technician came to house ) sent a text to him to check on status. He responded text saying “Sorry for the delay we are very backed up right now and cannot take on any new customers “. If I wouldn’t sent text I would be like a fool waiting on the estimate . My point is I would have appreciated if I was told this before that Nash is not taking new customers so why coming to my house to waste my time??
Paul Riviere III
The three young men from Nash Heating and Air were great. They were polite and professional all day. The job was not an easy one. Our office and warehouse were very busy and they managed to work around trucks and forklifts and customers. I would also like to thank
Michael and Kevin Nash for taking care of us so fast and for having well trained employees who did a great job and left the office cleaner than when they arrived.
Gy
Professionalism, Punctuality, Quality, Responsiveness, Politeness!
John came out to troubleshoot my A/C issues. Turned out to be the capacitor. Replaced the faulty capacitor in short order. Gave the system the "once over". Checked the attic drain pan, etc. Reviewed the systems age and condition with me. Very thorough. Highly recommended! Thank you.
Summer Matus
Installed a new compressor that stopped working within the hour. Installed another compressor that lasted less than 4 months. Still charged us almost $2,000 to replace a compressor under warranty. We will never do business with them again.
Hayley Mitchell Hornstein
Thank you to team Nash for taking such good care of us! Alex provided a comprehensive evaluation and plan for our home HVAC needs and Nash's team of technicians went above and beyond in skill, professionalism, and execution.
For example, the lead technician saw an obsolete humidifier in our attic and took the time to discuss with me, remove it, and even spoke to our plumber (who was working onsite at the same time) to have him cap off the water line, which we didn't even know existed! Thank you for your hard work on improving our home. We will enjoy it for many years to come!
Derek Fogarty
I am a local residential building contractor and I chose Nash to service my homes HVAC system. Very prompt and professional service.
Steven Savois
The entire experience was great from start to finish. Every employee was professional and courteous, from the people on the phone to the installers. They offered me many choices that fit my needs and budget. The staff is very knowledgeable and explains every option thoroughly. The installers were on time, introduced themselves upon arrival, and went right to work. No time was wasted, they worked hard and did not stop till the job was done. They did a great job cleaning up and took all trash (the old unit) with them. I recommend Nash to everyone. They are a great family owned company. I will call them for all my AC needs.
Learning Castle
The technician, Greg, just left my house and I am very happy. He was the kind of person you are happy to have enter your house. He was polite, professional, and extremely knowledgeable. My A/C is running great and I will definitely use Nash again.
**UPDATE**
Had a drain line issue and Mike came out. I’m not sure where Nash is getting all these nice guys from!! This is the second technician I have met from the company and both were wonderful. Mike obviously knows what he is doing. And he was very thorough. He checked the entire system before he left. He was great!! You’re 2 for 2 so far, Nash!