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    NU-Air Heating & Cooling, LLC Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    george holler

    Finally, after 4 years of dealing with incompetent air conditioner repairmen I have found a truly knowledgeable technician in Edgar Mejia, owner of Nu-Air Air Conditioning Repair. From the very first season I had the 5-ton Rudd unit installed I have been dealing with seasonal issues. In the summer the unit would require a dose of Freon to in order to moderately keep the house cool. In winter the unit would heat the house to the desired setting, the heat pump would shut down, the fan, designed to purge any remaining warm air, would continue to run and run and run, until finally it was blowing cold air which dropped the temperature so that the heat pump would reengage. This never-ending cycle that could only be stopped by lowering the thermostat setting until house temperature was so low that a jacket was required.
    Previous repairmen diagnosed the low Freon as a system leak that they never found but were happy to provide a shot of Freon to the tune of about 300 dollars. As to the fan cycling problem, I questioned previous repairmen if there was not a program setting that could be adjusted so as to decrease the fan cycle time; the answer was always negative. On his first visit Edgar found the Freon leak, obtained the needed parts under warranty and made the repairs. To define the fan cycle problem, we had to wait on a cool spell but Edgar returned as soon as one hit, got on line, found the program to reset the thermostat and installed the needed program change. This correction was so effective that my electricity bill was cut in half from its historical high for that month. In today’s world of part changers and unskilled repairmen Edgar is truly a dedicated and rare find. I almost hate to praise him so highly because it will result in more customers requiring his service but his repair knowledge and work ethic would have resulted in that anyway.

    Geoffrey checkan

    Edgar Mejia came out at 8pm on a Saturday night and not only fixed the problem but gave us some great honest advice on the performance of our smaller unit which wasn’t even the purpose of the visit. Very professional, and really appreciated the sense of urgency in solving our problem. Would go back in a heartbeat!

    Janna Haas

    Edgar was very personable and professional. Evaluated AC problem thoroughly and diagnosed issues accurately. Answered all questions completely and in language that was easy to understand. Very impressed with his knowledge.
    I used Edgar previously at my office to repair defective HVAC work done by another organization. He did an excellent job. Today, we used him at our home for both heat pumps that were not working optimally. He arrived in 45 minutes and had both units repaired within an hour, even with parts replacement. Once again, he did an outstanding job. He is very honest and his fees are fair. I strongly recommend him!

    Auggie Bailey

    We had three central units replaced and a tankless hot water heater. Absolutely the best experience for such a large job. Their staff was knowledgeable, friendly, and worked very efficiently. We couldn't have been more pleased with the quality of work they provided from start to finish. Don't look any further...hire NU-Air!

    Rachel Comeaux

    Edgar and his crew were very professional and knowledgeable. They were on time and got the job done! Highly recommend.

    Shelly Jones

    Edgar was fantastic to work with. He was very polite, efficient and informative. The representative on the phone was also very helpful. Thanks so much for great service!

    Jonathan Recile

    Edgar - Thank you! Always great service! Great company with focus on customer satisfaction!

    Kenneth Weeks

    Great guys, very responsive, excellent quality work, highly recommend them !!

    Luetta Stewart

    Always helpful and professional. I’ve used them over a competitor who wanted to charge me three times the amount I paid Nu-Air on a previous install. That is why I called them about a heating issue.

    Albert Spallino

    Edgar was very honest and very helpful!! He was able to get my unit working even though it's on it's last leg until he can get it replaced for me!! Great Job Edgar!!

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