Cavin's A/C & Heating

I needed a new A/c unit and this company was recommended to me. The customer service was exceptional. Everyone was kind and professional from start to finish. I would certainly suggest this company for any a/c repairs or maintenance. Thank you again for a job well done and a much cooler home for myself and family. Thanks guys!

B. Coleman

I contacted Mr. Ray after returning from vacation and my thermostat would not switch over to cool. He advised me that it sounded as if the thermostat had shorted out. I went and bought the exact thermostat and replaced it because Mr. Ray was also out of town at this time. That did not resolve my issue, it actually had seemed to bring forth more issues with my unit. So I decided to contact another company to come out. They showed up and basically by the time they were through, they had tried to convince me that my entire hvac system needed replacement. This did not sit right with me for a system that was only 6 years old. When Mr. Ray returned from out of town he graciously came out to look at my unit. Mr. Ray bypassed the thermostat and was able to figure out my issue. The new thermostat had been miss labeled as to where the appropriate wires needed to be. All because of one wire installed improperly another company was trying to convince me that my entire unit needed to be replaced. Mr. Ray was a true god send to me. He was honest, caring and very knowledgeable. This family owned business is top notch in my opinion and I will continue to support them and do business with them. Thank you!

My service was awesome! I actually had a later appointment made by my home warranty but once he saw in the order what my a/c was doing i got a call and they was able to come out that very next day which was very convenient for me! Also he gave me informative information on keeping up my a/c unit that was very helpful and he was very nice and polite. My experience was great and he was accurate and efficient! I will always recommend this company. Thanks!!

We had Cavin’s come out to perform regular maintenance on our AC as well as once when our AC went out. They are friendly, efficient, and actually give reasonable timeframes. Nice family owned business.

Love this company did an fast and excellent job very fair price and answered all questions and calls i had i would recommend him for many other jobs and would use him again

Edit - Cavin's came out to finish the job, and while it took much longer than it should have, there seemed to be some internal issues they were dealing with with illnesses in the company. He was professional and it didn't take much time. He also offered a free HVAC cleaning which I appreciated.

Cavins can out quickly to give a repair to replace HVAC units. The work was scheduled in a timely manner which I appreciated. Installs on 12/13/21. However, part of the quote included installing two new smart thermostats, which for some reason was unable to be done the day of the install. I paid him in full as he requested. I was promised it would be taken care of quickly. He scheduled two times to come out, and no showed so I sat around all day waiting for him to never show up. He blamed covid and it was near the holidays, but in January he became increasingly non responsive and scheduled one more time to no show again. It’s now been two months and he has made no attempts to come finish the work. I do not recommend Ray Cavin or his company.

Our AC stopped working on the 4th of July. I called Ray the next day and he was able to come out within a few hours. I got a text when he was on his way which was great. When he arrived, he was able to quickly diagnose the problem and get the AC working again. He sent me a text receipt so I could keep it for my records. Very professional and great communication!

Ray came out, on time, to give me a quote on fixing a couple of concerns I had with my AC unit. He was very knowledgeable and genuine and he took his time to break down and explain my options and the process I’d need to go through instead of just telling me a number like most companies do. Over all, great customer service!

Ray was so professional, prompt and easy to work with. We had our HVAC maintenances and a thermostat wire repaired. He gave us great advice and we plan to continue to use this business for our next home soon. You can't beat professionalism, promptness and fair pricing.

I was extremely impressed by how quickly Mr. Ray got to my house to check my A/C issue out; within 30 minutes of my call he was at my house. We were having some issues with the A/C cutting off and he got us back up and running. He told me ways to eliminate the problem in the future. He was very knowledgeable and answered all my questions. Thank you!!!