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4.6

42 reviews

Amenities

  • Onsite services

Sterling Heating & Air Conditioning Reviews - 42

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brooke Shreves

We called and got the next day service. Our system was shot and we always had issues with the old furnace in our home. Last year towards the end of the summer we were having a/c issues. We got through that season. This spring we turned it on but it was not cooling. We opted for a full replacement, they also went under our home a repaired duct work to our son's room. It's never been correct in that room. They installed all in one day. The team that came out was amazing. My husband was really impressed on how they handled the install, we had a challenging install on the furnace. I came home from work and had cold air throughout the house, and the new system is larger and so quiet! I'm so happy we used them for our install. Thank you!

Glenn Murray

My wife and I have been a customer of Sterling every since we purchased our newest home 3 and a half years ago and they've always given us excellent service. On December 24th,2022, our furnace stopped working, I made an emergency call to them and a a service technician called back withi minutes. He talked me through the issues that I was having and gave me things to do over the phone which fixed the problem. I highly recommend this company, and I'm very thankful for their technicians.

Amy McGivney

On this very cold day, the furnace was acting up. My brother called and we got service same day. What a relief!!!! It looks like the outside pipe being plugged was the problem, and since we just had a cleaning and check a few months ago, there was no charge. Thanks to everyone at Sterling for being so kind, informative and quick!!!! We really appreciate it!!!!!

Nicholas Hollifield

Disgusting business that exploits the elderly by up-selling them on products they do not need. Sterling Heating & Air Conditioning tried to sell my grandmother a $2,400 window air/heat unit for a sub 250 square foot room (Units for these kinds of rooms can be found for $500 at Home Depot). When she wasn't able to outright pay for the unit they referred her to a loan company so she could finance an air unit that's more than 4 times the prices of what she needs. When calling back to cancel the order (which had not shipped yet and was ordered less than 24 hours prior) they told her they weren't sure that they could cancel the order and would call back. When I called and told them I was disgusted and that they should find a way to cancel the order because we won't be paying I was rudely told off and then hung up on. Avoid this business at all cost.

Barbi Johnson

I moved into my home in Spring of 2020, and I was told that I would be due for my first HVAC check up in Sept of that year. By the time September rolled around, I had long forgotten, but Danny called me, and stayed on top of making sure things get scheduled timely. The tech that came out was wonderful & I have no complaints whatsoever. Check-up #2 just rolled around, and on-the-spot, Danny called to get me scheduled.
The same tech came out for routine maintenance for my furnace, and he was just as friendly and thorough as last year. So far, so good!

Jennifer Newton

Sterling has been servicing my HVAC units for several years and does and excellent job. I have 2 units and have had to make multiple service calls in the last couple of years, so I purchased an annual membership last year. Sterling contacted me to schedule my free annual service , rather than me having to remember and contact them. The appointment was made for the next day, and when the technician came out he was polite, thorough and informative.

Laura S

Sterling has taken great care of me and my rentals for over 4 years now. They have always had great customer service, availability, and knowledgeable staff. Their prices are very competitive. It's nice to have a company I know that I can trust and that will take time to answer all my questions and concerns. I highly recommend them to all my friends and family as well as landlords that want a dependable company.

Nick

Our pilot light wouldn't stay lit and we had another local company come out to troubleshoot and said we need a new furnace that would run $5,500. We called Sterling for a second opinion. The technician was extremely knowledgeable and showed us the blower motor was just clogged and dirty, he cleaned it and it was good as new. That's just the type of people they are, they don't try to upsell you or try to sell you something you don't really need. Truly honest and professional. Definitely will never use anybody else! STERLING FOR LIFE!

Avie Eadens

I have been a customer of Sterling Heating and Air Conditioning since I was a child. My parents always used their services and when I married and purchased a home my very first business to consider for my personal service was Sterling Heating and Air Conditioning. This is a company you can rely on to be there for you any and every time you call. Their staff is always efficient and friendly. I highly recommend them to everyone.

Sara Olson

Sterling Heating & Air Conditioning has been a great company to work with. They provided competitive pricing on a new equipment install, did great work, and have been very responsive to any questions I had. If you are thinking about HVAC work, definitely consider them you will not regret!!

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