Bryant Heating, Cooling, Plumbing & Electric

Bryant had a very quick response to our initial call for service. After a new furnace was needed the purchase process again very quick and easy. Installation of our new unit took place the next day. The only negative of our experience was installation of the flue pipe. A training issue that was identified and corrected. Unfortunately it meant a second night without heat.

Since moving to Cincinnati I have been using Bryant Heating and Cooling. I just had a complete new HVAC system installed as the old system was 17 years old and needed to be upgraded. The suggestions about the new system were explained and all of my questions were answered in a very professional. manner. The installers did a great job and explained the operation and care of the new system. The cost was very reasonable for the improved SEER rating and long warranty that was offered. They are great to work with what you need and do not pressure you into a system that is not what you need. I guess the honesty really comes through. Please let them talk to you when you are considering a new system. Its always good to get a second opinion.

I was in the market for a new HVAC system for my home. I did the usual and called around to get quotes from different companies. From the beginning Bryant set itself apart from all the others. Bob came out and spent over an hour answering my questions and giving me all of my options. After making my decision to go with Bryant, I called Bob up and he started the whole process. Let me pick my day to install and answered any other questions I had left. Install day and Jordan was the first to arrive. He jumped right in getting the area prepped and disassembled right way. Then the team showed up (maybe it was a small army) and they were professional and courteous. They knew exactly what they needed to do and worked hard to get my new system setup in a single day. They left their work area probably cleaner then it was when they started and exceeded all my expectations. I have had a more than a few vendors come to my home to complete work but I have to say Bryant and specifically Bob set the gold standard for service and professionalism. Would recommend them to anyone without hesitation and will definitely use them in the future.

Adam R. Came to my home he was pleasant and very professional. Adam checked out my AC and let me know what I needed, it was quick and efficient. He told me that I have a part to replace which I will be doing soon as I can I will be using Bryant services again.

I received the unfortunate news recently that my a/c unit had sprung a leak in the main coil. Although I wasn't expecting to replace my unit so soon after purchasing my home, I had to deal with it. It was nearly 30 years old, and its time had come.
The furnace was just as old and on its last leg.
When I called Bryant that Saturday morning I was only expecting to have some Freon placed in my system to hold me over for another year, I was told to expect a technician between the hours of 10a-2p. He called before 9a, and was at my house 45 minutes early! When given the bad news...I decided to bite the bullet and get both the a/c and furnace replaced. Joseph, the technician, told me the install crew would be at my house shortly, and they were. I had my new units installed before 5p that same day! The install crew treated my home with respect, and they left their job site clean as a whistle.
I am really impressed with the speed and reliability of Bryant. I will be a customer for life! It is nice knowing that I can call them 24/7, and someone will be there before too long. Thank you, Bryant, for all your great service!

I have used Bryant for service and repair over the last few years. They answer their phones, schedule prompt service and show up on time. The servicemen are knowledgeable and efficient.

We called Bryant for a system check after a particularly cold week. The technician was prompt and courteous, and explained the situation with the furnace and our home. The unit was eight years old and was very inefficient for the square-footage of the house. This made it difficult for the unit to heat or cool the entire home, which we felt in out Master Bedroom and bath which were on the far end of the house. He then gave us the information on our options for a new unit. After looking at the units, hearing the differences and the logic behind them, we went for the best unit we could afford, being a variable speed blower and we couldn't be happier. The second story bedroom, which was hot in the summer and cold in the winter, is now a constant, comfortable temperature. And our Master Bedroom and Bath are VERY comfortable. We even got rid of the comforter!

We are extremely glad we made this choice, for the company and the equipment, and would recommend Bryant Heating and Cooling without hesitation!

Great experience! I was able to get an appointment quickly to do a regular check on my furnace. Mike explained a change that he made to the furnace settings and was very professional and personable! Highly recommend if you are looking for a company to do heating and cooling maintenance.

I got an outrageous quote on central air replacement. Nearly $3000 over competitors such at Rechtin and Thomas and Galbraith. Also tried to tell me I should replace my furnace but no one else did and it has barely been used. Obviously not going to use them. Beware!

Bryant did a great job on my AC unit. They are very reliable and I have used them on several occasions.