Top City Heating & Cooling LLC

Shawn is a fantastic HVAC pro. He instantly knew my issue by a video I recorded with sound. Gave me multiple repair options. Was perfectly on time, quick responses and was reliable.

Shawn performed an HVAC checkup on my AC unit today. He was on time, professional and friendly. He answered all my questions and did bring up future issues to look out for and how to resolve them. Thanks Shawn!!!

I set up an appointment with Shawn, he showed very professional and cool. Went straight to work figuring out the issue with my A/C. Got my unit back running, I’m out the heat! Very fair and affordable pricing! Another satisfied client!

Shawn was quick to return my phone call. He was very prompt and came early the very next morning to fix my froze up air conditioner. He was very polite and very thorough in completing the task at hand in a very efficient manner. I would definitely recommend him to anyone having AC problems

Shawn returned my phone call as soon as he could and told me what he thought the issue was. He got me the part I needed and walked me through installation. He was patient while I was installing the part and asking rookie questions. He even called back to make sure everything was working. Shawn's customer service was outstanding. I will call in the future for HVAC needs.

Shawn did an excellent job with fixing my air conditioner. Explained in detail everything he did to get it up and running again when the temperatures heat index outside was in the 3 didgets. He is very respectful and curtious. The price to have it fixed was very reasonable. Thankyou so much Shawn for the Awesome job!
Will definitely be using Top City if need be in the future!

As a single mother, I rely on expertise / knowledge / honesty and integrity of those that I hire to do a job. I had recently had my whole a/c unit replaced 5 years ago and found out this week that the whole entire unit needed to be replaces. My child who was recovering from Covid and I and our small Morkie were without air conditioning during the hottest week. The business that installed the first unit was booked for two weeks before they could get to me.

My brother called around and found Top City Heating & Cooling and spoke with Shawn. I contacted Shawn and he came over to inspect my unit immediately and was able to get me a brand new ac unit installed that NIGHT!!!!! I cannot express to you the relief and gratitude I felt having someone come in with knowledge, expertise, professionalism that could do an above and beyond outstanding job and actually care about the people he services.

He worked into the night with his 17 year old son and another assistant to get me the ac unit I wasn't going to have for two weeks with the other company!!!!

He gave me all the information to keep for my records upon completion and called me at 10:00 pm that night as soon as he registered my unit so that I would have a 10 year warranty. What the other business failed to do and failed to admit to me so that they could collect another $5,000 from me only 5 years later!!! No honesty and integrity. I was cut a very good deal by Shawn and he was so helpful with all of the care and maintenance and instructions he gave me.

I want to save anyone else the heartache I have gone through and recommend Top City Heating & Cooling for any of their heating and cooling needs. He even said he's not charging after hour rates right now as a special promotion!! I had to pay $200 with the other business to just have them come look at my unit on Wednesday at 5:00pm. For them not to get back with me and then tell me I had to wait 2 weeks for something they failed to tell me was their mistake.

Thank you Shawn / Top City Heating & Cooling from the bottom of my heart! There truly are still good people in this world and it feels good to be reminded of that every so often when you are feeling down and out.

Shawn was punctual and polite. He answered all of my questions without making me feel like he was in a rush to leave to the next job. Hopefully I'll avoid any large repairs anytime soon but I will be using him again for regular maintenance in the future.

Shawn came out on a weekend to check our AC unit that wasn’t quit keeping up. He was very thorough and professional. He was also able to give us some suggestions for future up keep. This company was cost effective especially on a weekend!!!

. our ac went out on a saturday and after calling around to 4-5 different places we finally found Shawn. He was quick and very kind. 10/10 would recommend to everyone