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Furnace Pro Heating and Cooling Reviews - 69

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Randy Klein

Excellent service! Called on a Saturday and had a tech out in a short amount of time. Fixed the issue quickly. Tech was very knowledgeable. Also no weekend or after hours charge! Just their normal 69.99 rate per hour. Highly recommend! Will use them every time.

Lisa O'Donnell

Eric was wonderful to work with! Knowledgeable, thorough, prompt, and his rates are very reasonable. I will not only use Furnace Pro again, I will recommend him to anyone I know with heating or cooling needs.

Jessica Thing

I am thoroughly impressed with the service I received from Furnace Pro. I called on Saturday morning around 8:30 am - they were booked for the weekend, but said they'd call if they had an opening. Within an hour, someone got back to me and said they could squeeze me in! The technician, Eric, was very friendly and knowledgeable. He knew exactly what the problem was (bad flame sensor) and had the parts to fix it in his truck. He had our furnace up and running in less than an hour. The best part was the price - Furnace Pro doesn't charge extra on nights/weekends. They charged me their flat rate of $69.99 an hour + the cost of parts. I will definitely be a repeat customer! Thank you!

Diane Fossum

My furnace went out on Thursday before Christmas. Furnace pro cleared their schedule for Friday and got it installed. Then my water heater screwed up on Saturday, and Eric came that night to get it going. Furnace pro rocks. Excellent customer service, reasonable prices

Julie Kintzle- Thomas

We had a great experience, very fast. and reasonably priced. Eric is honest and worked for us not trying to sell us more.

Windy K

I am thrilled with the new central air unit, furnace, and exceptional unheard of Sunday service. Melinda thanks for delegating and sacrificing Eric on a Sunday. Eric thanks for your willingness to share your knowledge and patience in educating me on the up keep and familiarizing me with my new equipment and answering all my questions. Even on a Sunday you took the time to do a full install ac and furnace and provided me with better than one could hope for honest, professional and knowledgable service. The complete customer service package. You provided options and backed all the choices with brochures for me to make make an informed choice. I see it as, I'm not only buying a major necessary component, I am investing in a relationship of who I can depend on in case I need help when life scorches your day and the ac gives way or a blizzard blazes and your furnace education has went to hell and your frigid trying to find a guy to bring the comfort back home. I'd put my money on the furnace pros. Your old fashioned quality service and thorough underderstanding of how to balance the quality of airĀ and efficiency of equipment is something to be proud to provide.
Thanks 1.5 tons!
Windy K.

Sure as water is wet a refreshing drink of water goes along way on a hot day.

Kenny Riesenberg

This company is amazing! I was in a pickle with needing to get my AC repaired in a very short time period. They adjusted their schedule in order to help me out. Eric was there in less than an hour and got the problem fixed. Very knowledgeable and friendly. Will recommend ans use Furnance Pro in the future! A++

greg robinson

Called late in the afternoon with furnace trouble. Had someone to my house in less than an hour and fixed the problem quickly. The cost of the repair was extremely reasonable. I will use furnace pro for all of my heating and cooling needs in the future.

Joshua S

Had our furnace fixed in two hours. Didn't try to sell me on anything. Answered all my questions. Highly recommended

Jennifer Shadle

Called Furnace Pro last Saturday as we woke up to a cold house. They were booked for the day, but they were able to get us in! Much appreciated since it was a Saturday. Not only did they do a great job of fitting us in their scheduled, but their service was great. Very professional and knowledgeable regarding the furnace. He got us back up in running in no time. We will definitely use Furnace Pro in the future and I would highly recommend them!

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