We have only used Bolles for our heating and air conditioning needs for the last 36 years. I totally trust them and would use no one else for this important service. Please tell them I recommended them.
UPDATE: I really commend Bolls for their customer service after my negative experience. They gave me a call, refunded my service fee, and were open to some of my critiques. We ultimately went with another company that performed the same service for cheaper but I definitely feel better about my experience. I truly appreciate their efforts to rectify the situation.
My repair technician came out initially for a cleaning when I told him my AC was struggling to get the temperature down below 77 during the late afternoon it turned into a service call ($95) which is fine. I understand that.
He was here for 5 minutes upon which he told me my unit (2015) was low on coolant and leaking. He said it would cost me $500 to refill it and find the leak using some kind of dye method.
I of course caught a little sticker shock and decided to shop around. Another company told me they could come out and do two separate tests including a dye test for $100 and could do so in a much more timely fashion.
Tell me how there is a $400 difference between the two? Was my technician trying to scam me? I'm not sure, but I will say I would not recommend Bolls Heating & Cooling to anyone, ever.
Jeff was early and answered all my questions. He comes twice a year for maintenance on my HVAC System, tankless water system and humidifier system. Great job!
BollsHeating and Cooling is an honest company. They came out 3 times to find the problem with my ac/furnace. Fixed it without trying to push a new system down my throat. I would recommend them to anyone!!!
They were very punctual, and service employee was a wonderful mix of professional, yet still felt like family. I felt trust and care, which are both rare these days.
I am a brand-new, first time home owner and I chose Bolls to replace my entire HVAC system, including duct work in my crawl space. Nick and the technicians were very knowledgeable and honest. They patiently walked me through the entire process and gave me the best price for the service and quality appliances. I met with four different companies and this one was the best by a landslide. I also like that Bolls lists the technicians with their training and certifications on the website. I will definitely use Bolls for my future heating & cooling needs. 100% recommended.
Corinne Goforth
We have only used Bolles for our heating and air conditioning needs for the last 36 years. I totally trust them and would use no one else for this important service. Please tell them I recommended them.
Adam Derengowski
UPDATE: I really commend Bolls for their customer service after my negative experience. They gave me a call, refunded my service fee, and were open to some of my critiques. We ultimately went with another company that performed the same service for cheaper but I definitely feel better about my experience. I truly appreciate their efforts to rectify the situation.
My repair technician came out initially for a cleaning when I told him my AC was struggling to get the temperature down below 77 during the late afternoon it turned into a service call ($95) which is fine. I understand that.
He was here for 5 minutes upon which he told me my unit (2015) was low on coolant and leaking. He said it would cost me $500 to refill it and find the leak using some kind of dye method.
I of course caught a little sticker shock and decided to shop around. Another company told me they could come out and do two separate tests including a dye test for $100 and could do so in a much more timely fashion.
Tell me how there is a $400 difference between the two? Was my technician trying to scam me? I'm not sure, but I will say I would not recommend Bolls Heating & Cooling to anyone, ever.
April Knopf
Very professional and did a thorough job cleaning my A/C unit.
Douglas Dolenc
Jeff was early and answered all my questions. He comes twice a year for maintenance on my HVAC System, tankless water system and humidifier system. Great job!
Dottie Hawhee
BollsHeating and Cooling is an honest company. They came out 3 times to find the problem with my ac/furnace. Fixed it without trying to push a new system down my throat. I would recommend them to anyone!!!
Karyn Kennedy
Jeff is an outstanding technician. Its great that he is the tech sent to my residence most of the time
Michele BC
Jeff was very professional. I had a few questions and concerns, he was patient and knowledgeable as he addressed each issue. Thank you!
userunknownx
They were very punctual, and service employee was a wonderful mix of professional, yet still felt like family. I felt trust and care, which are both rare these days.
Todd Gilbert
Great job on a tankless boiler and water heater combo. Nice clean piping and very responsive customer service from day one.
Rachel Miller
I am a brand-new, first time home owner and I chose Bolls to replace my entire HVAC system, including duct work in my crawl space. Nick and the technicians were very knowledgeable and honest. They patiently walked me through the entire process and gave me the best price for the service and quality appliances. I met with four different companies and this one was the best by a landslide. I also like that Bolls lists the technicians with their training and certifications on the website. I will definitely use Bolls for my future heating & cooling needs. 100% recommended.