Search

Amenities

  • Online estimates
  • Onsite services

Baptist Heating & Air, Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Donna Craig

Great company , professional, good quality, on time. I will continue to use this company

marya sherron

There isn’t enough room to say all I would like to. Service was spectacular. From the initial assessment of our home moisture levels and air conditioning needs to the final day of installation, Rob was thorough, precise, helpful, fair, and committed to serving us well. Both Rob and George worked over a 16 hour day to complete installation. Here’s why I would give a 5 star: as they worked they found other issues. Rather than overlook them, they put in overtime and went above and beyond. Quite simply the best service we have had in a very long time.

jennifer wetzel

Baptist has been an amazing company to work with. They are honest hard working and on time. Our air conditioner caught on fire and they were able to take pictures to provide for the insurance company. They also described the options we had for our new u it without being pushy to buy the most expensive. I highly recommend!

Dave Alexander

Baptist Heating and Air has been servicing our furnaces (yes, we have two) for 4 years. This summer, the older system died and needed to be replaced. Rob and his crew were right on it and worked tirelessly all day to get the new system installed and running. The new American Standard system is awesome and I love it. Never said that about a system before. Of course, Rob and team are also fantastic.

Sue Miller

Rob was dispatched out to my house, and I have never been taken care of so well. He found the problem quickly and resolved it. I also have severe allergies, and he was able to install an Accuclean air cleaner a few months back and it has made a huge difference! Now I can enjoy, and be comfortable in my home.

Melanie Sturm

They were very responsive and came within a few hours and fixed my furnace very quickly by replacing the igniter. Later I had a concern about my bill and Tammy was professional and responsive. She handled the question immediately. Very happy with the work of the technician and customer service of Tammy!

Candace Anderson

I've been with this company for 15 years. I have also recommended people to them. We have all been greatly satisfied and I wouldn't use anyone. They have several times came over the weekend because we had issues and never hesitate to come. Great company all around.

Tom Evans

Replaced a compressor on a geothermal heat pump.. they showed up when they said they would , made necessary repairs and returned to check to see if it was working properly after a few days over a holloday. Great service.

Ms. Blakey

The gentleman showed up at 9 pm as I was his last appointment. Even though I wanted to go to bed, I was extremely grateful he came as promised. They are expected to get all of their appointments done before they go home. I felt so bad that he had to work so late. He was so sweet and didn't seem bothered by working late. He couldn't duplicate the problem, but replaced the part that would've caused the issue I explained. He explained everything thoroughly to me.
Thank you for coming the same day we were having the issue. My heat is actually working now.

Joanne LaBounty

Everyone who has come out to service my furnace and air conditioner has been extremely knowledgeable as well as kind. Prices are good and work is excellent. I have recommended Baptist Heating & Air to numerous people. I trust them.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload