Baptist Heating & Air, Inc.

We had water leaking from air handler in basement - clogged drain - came same day and fixed quickly for us. We had them install the entire system for us several years ago, including ecobee thermostat, high efficiency heat pump, 4” filters, UV light and whole house humidifier. Very happy with system and service we receive

Contracted Baptist to install a complete new system from ground up in November 2015 no return air installed no duct work installed, unit leaked carbon monoxide for 2 years before a new company came to clean because Baptist refused to honor a 3 year maintenance agreement. Now we found out the heat exchanger was broken and they repaired it without informing us. These people are not to be trusted. In fact they still have never provided us with our bill of sale. Shysters all the way.

Always does a good job. On time, friendly and professional. Also explained what was done and why.

From the first phone call, I was impressed. Customer service was impeccable. The lady on the other end of the phone (I believe was the owner's wife). Nevertheless, she was very professional. She made me feel at ease from the very beginning. She gave me his availability from the beginning. I believe Rob came out within the next day or two. Within the next week I had a new system up and running. I am very pleased. I will tell anyone who asks and even if they don't. Rob is a Christian man and he is very fair in my opinion. He was prompt and he kept his word. He's also very friendly and he gave me some good advice on a few other topics. If you need heating and cooling look no further Baptist is who you need to call. When I saw the company name, of course I was drawn. Then I read the reviews and I was sold even before calling. I never made another call even for a comparison estimate. I will say it again. Rob at Baptist is the guy for all of your HVAC needs.

I called this company during a heat wave when my AC stopped working. They were booked pretty solid, but did work me in. The owner came out and found the leak in my system and explained to me exactly what could be done short term, and what would need to be done eventually. Within a half hour, my system was cooling again normally. He had all of the right equipment and was very fast and professional in diagnosing my system’s fault. I would highly recommend Baptist Heating & Air.

Rob is such an honest, caring, and fair guy! He tells you the truth and exactly what you need without overselling you! I recommend him to everyone that I know in need of heating/air services! When we first found Rob (via referral), it was because we were told we needed a whole new AC unit. Rob came out and we needed a $200 part and that included labor! And guess what it’s still working and that was about 6 years ago, I believe.

I had a different company replace my compressor because the air quit working and that’s what the guy said was wrong. He replaced it then was telling me I was having a issue with my breaker panel and a few other things that wasn’t making since on why it wasn’t working after I paid him. Then said he was coming back and never did. So I had another company come out and they couldn’t figure it out and said they think the new compressor is bad. So then I called Baptist and Rob came out and figured it all out. The compressor wasn’t bad, it was the previous installer wired it wrong and a few other things he did wrong that Baptist found. Baptist is the only people I will ever be calling again with any HVAC needs!!

I called this company after waiting on another company for over 3 weeks now to repair my air conditioner. I called Baptist today and they came same day, repaired my air conditioner, and had the parts with them! They even told me I did not need one of the parts the other company told me I needed. A lady in the office named Tammy was really helpful and nice also!

Highly recommend this company!

Rob was our technician and he was phenomenal! He was so helpful and explained how our heating system worked. He also was helpful in detailing how older homes (like ours) would lay things out with HVAC systems and how it could be more energy efficient.
He also uncovered a huge mystery that we hadn’t figured out in 8 years of living here!
If all the Baptist Heating guys are like Rob, you can’t go wrong!!!
Thanks again Baptist Heating & Air!

On time. Very nice. Very informative. They did a good job.