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Airforce Heating & Cooling Reviews - 89

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Herschelle McGuire

Roberto was very thorough in his evaluation and quickly repaired the damaged portions of my HVAC system. I was originally only planning to get estimates and was going to make a selection at a later date, but after listening to the diagnosis, I was confident that I was in good hands. I would definitely recommend this company!

Jim Walker

My thermostat went black and in an attempt to save money, I contacted the company that installed my furnace and a/c and asked if any replacement thermostat would work. The technician I spoke with said it would. Ordered one online and of course , it didn’t work.
I put out a request for quotes and Roberto responded immediately.
We spoke and he gave me a good idea of the cost and his rate.
After getting another quote, I called Roberto back and told him it was his job
and he said he would pick up the part and be at the house by 9 a.m.
He showed up today at 9:00 with the new thermostat and he and another technician (Paco) arrived and explained what they would do and went to work.
Unfortunately, it was a bit more complicated as they discovered another part had been shorted out by the previous thermostat.
Roberto pinpointed the problem, had the faulty part on the truck, and replaced it.
He explained each step of the process,
and the a/c seems to be cooling better then ever.
I highly recommend Roberto and Paco with Air Force Heating and Cooling.
Prompt, knowledgeable, with fair prices,
and appreciative of the business.
I will use them any time the need arises
with my electrical stuff and also will call them regarding my hot water heater, which is showing signs of needing replaced.

David Sneller

I have nothing but positive things to say about my experience with Roberto and Airforce Heating & Cooling. He was dispatched to my house by Choice Home Warranty, and from beginning to end, he handled everything professionally: calling ahead to see if I was available, introducing himself and asking about the issues I was having, talking through exactly what he would be doing and looking for, inviting me to "tag along" as he inspected the different components, explaining the claims process with Choice Home Warranty for replacement of the heating system--including usual timeline and "hidden" costs from the warranty company, etc. Airforce Heating & Cooling has earned my business outside of the home warranty process!

lynne collings

Roberto was wonderful to work with. Professional, knowledgeable, courteous. I felt comfortable with his recommendations and work. Thank you making this a painless experience!

Christie Waggoner

Roberto was a very friendly and caring young man. He came on time and let me know when he was coming. He had to get a part but bypassed the furnace temporarily so I would have heat. He came back the second time with the part. I called him a third time and found out there was another part that went out that needed to be ordered. It did not take him long to find the new problem. He was concerned for me not having heat since I was a senior but I told him I would be okay until the part came in because I had a heater and fireplace. I would call him again if I needed more service.

Janice Gardner

Anthony is one of the most personable and professional service man I've met in a long time. He ordered parts for the unit and kept me updated on it's arrival. Once part came in he fixed the unit expeditiously....he is very efficient ... Excellent customer service.......he even made the unit work short-term so my tenants would still have heat...Anthony is a rare gem...,. Thank you

Mikeal Eberhard

Had my ac running in less than a hour. Reasonable priced as well.

Brooke Neal

Very professional and got the job done! He was very informative about what to do to maintain my furnace. Also, gave me the correct measurements for replacement filters. Great work and will use them again!

Ally Wallace

Roberto was amazing. He was able to come the same day, and affordable. He was willing to teach us, and not just tell us what was wrong with our system.

flip1980ful

Super responsive, nice guys, quality equipment, cleaned up after the install. Totally calling Airforce again!
Thanks!

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