Installed new Furnace _ but putting a Gouge in the wall was the least. the furnace stuck out further than the doors in front of it. One door had one wheel off the runner. Neither doors could be moved to gain access to the water heater, next to the furnace. The young man left without telling me this. And, they did not hook the wiring back up for the A.C. unit. The owner will lead you on about fixing something, when they have no intentions of doing so.
John & his guys are always great to work with. Very knowledgeable and reasonable. I have never felt like they are trying to up sell me things that aren’t needed (like some companies I’ve used in the past).
I have had 3 different furnaces/AC units installed by Titan (in different locations) and 2 sets of gas logs. They have been extremely responsive, attentive and personal in each case. We did have a problem unrelated to their install, but they promptly came out, assessed the situation, assisted me with diagnosing a clogged drain unrelated to their work and even helped me pull up the floor to dry it out. I have been absolutely delighted with their ethics, responsiveness and overall great business practices. Truly a great group of people to work with. I cannot recommend them highly enough. Scott Stienecker MD
Very personable tech. Knowledgeable not only about our heater but about other brands as well. In case we wanted to replace instead of repair Thanks John.
Cynthia Surfus
Installed new Furnace _ but putting a Gouge in the wall was the least. the furnace stuck out further than the doors in front of it. One door had one wheel off the runner. Neither doors could be moved to gain access to the water heater, next to the furnace. The young man left without telling me this. And, they did not hook the wiring back up for the A.C. unit. The owner will lead you on about fixing something, when they have no intentions of doing so.
Renee Moore
John & his guys are always great to work with. Very knowledgeable and reasonable. I have never felt like they are trying to up sell me things that aren’t needed (like some companies I’ve used in the past).
Cynthia Surfus
Titan did NOT have me on their schedule. (to repair a.c.) They did not communicate, simply showed up at my house.
Scott Stienecker
I have had 3 different furnaces/AC units installed by Titan (in different locations) and 2 sets of gas logs. They have been extremely responsive, attentive and personal in each case. We did have a problem unrelated to their install, but they promptly came out, assessed the situation, assisted me with diagnosing a clogged drain unrelated to their work and even helped me pull up the floor to dry it out. I have been absolutely delighted with their ethics, responsiveness and overall great business practices. Truly a great group of people to work with. I cannot recommend them highly enough. Scott Stienecker MD
Terry Isley
Emergency water heater repair. John and his crew were there the same day I called and got it working again. I love their service.
Winston Piohia
Very personable tech. Knowledgeable not only about our heater but about other brands as well. In case we wanted to replace instead of repair
Thanks John.
Jenna Crooks
I highly recommend Titan Heating & Air. We have worked with them at 2 different properties and have had great experiences both times.