Twice within a weeks time I have had this company out for two different problems. Thank goodness your service is so responsive & helpful. Mike & a helper installed a new faucet today for me.
Friendly, relatable, and on time. From my experience with other HVAC, electrical, and plumbing services, their efficiency is better and the markup on parts is much more fair. Highly recommend.
3 stars because they were not able to unclog the drain, and because I specifically mentioned to the woman taking calls that I would need a camera to see what the clog in my drain was, but they don't have a camera.
The actual service guy was great. On time, listened as I told him what the problem was, and didn't try to do unnecessary work. He unfortunately doesn't have a camera so couldn't fix the clogged drain.
My review is mixed as I would use them again, just not for difficult plumbing jobs.
My main feed back would be to train the person answering the phone on what types of service your company can actually do regarding plumbing. It would have been nice if she would have told me you guys don't have camera equipment. I could have just called a different plumber.
Mike Zent and his partner Conner were very courteous, and efficient. More than that, they were very honest w/me about the work that needed to be done. I felt very assured in their expertise and thoughtfulness in advising me. Thank you very much. All of these things are greatly appreciated. I will definitely use them again and refer them and Borschelt and Sons to friends and family .
Mason and Colin were fantastic. Very knowledgeable, and even had my problem diagnosed before they walked in the door. Very professional with great communication skills. Even got along great with the pets! But the diagnosis and repair was quick and efficient. Could not have asked for better service!
The scheduled worker was tied up on another call, but Calvin came soon after I let the office know we were still waiting for our scheduled appointment. He and a helper stayed on our job to complete the installation of a new water heater! We very much appreciate his diligence in seeing to it that our needs were met as promised. Would definitely recommend WC Borchelt & Sons!
For 40 yrs. I've always call Borchelt & Sons when I have plumbing, heating or A/C problems - this year it was for a new outdoor spigot to be installed. They were able to come out within a couple days to give me an estimate, then scheduled the work to be done in a couple more days. They always text to confirm the appointments, text again when they are on their way, and arrive on time. I've never been unhappy with the work that was done, and I would very much recommend this company to family or friends. (my outdoor spigot is perfect - and cost less than the quote! - and I can now keep my veggie garden growing thru the hot summer days).
Our hot water heater burst, and Borchelt was able to send out plumbers right away to help diagnose the problem and install a new water heater. They were incredibly kind and professional, and I will definitely be calling them again in the future for any plumbing repairs!
Heidi Burkholder
Twice within a weeks time I have had this company out for two different problems. Thank goodness your service is so responsive & helpful. Mike & a helper installed a new faucet today for me.
Chris Strawser
Friendly, relatable, and on time. From my experience with other HVAC, electrical, and plumbing services, their efficiency is better and the markup on parts is much more fair. Highly recommend.
Tim Hori
3 stars because they were not able to unclog the drain, and because I specifically mentioned to the woman taking calls that I would need a camera to see what the clog in my drain was, but they don't have a camera.
The actual service guy was great. On time, listened as I told him what the problem was, and didn't try to do unnecessary work. He unfortunately doesn't have a camera so couldn't fix the clogged drain.
My review is mixed as I would use them again, just not for difficult plumbing jobs.
My main feed back would be to train the person answering the phone on what types of service your company can actually do regarding plumbing. It would have been nice if she would have told me you guys don't have camera equipment. I could have just called a different plumber.
Mary lu Harrington
Mike Zent and his partner Conner were very courteous, and efficient. More than that, they were very honest w/me about the work that needed to be done. I felt very assured in their expertise and thoughtfulness in advising me. Thank you very much. All of these things are greatly appreciated. I will definitely use them again and refer them and Borschelt and Sons to friends and family .
Tom Andrews
Mason and Colin were fantastic. Very knowledgeable, and even had my problem diagnosed before they walked in the door. Very professional with great communication skills. Even got along great with the pets! But the diagnosis and repair was quick and efficient. Could not have asked for better service!
Elizabeth Deans
The scheduled worker was tied up on another call, but Calvin came soon after I let the office know we were still waiting for our scheduled appointment. He and a helper stayed on our job to complete the installation of a new water heater! We very much appreciate his diligence in seeing to it that our needs were met as promised. Would definitely recommend WC Borchelt & Sons!
Nancy (Saylor) Kunnemann
For 40 yrs. I've always call Borchelt & Sons when I have plumbing, heating or A/C problems - this year it was for a new outdoor spigot to be installed. They were able to come out within a couple days to give me an estimate, then scheduled the work to be done in a couple more days. They always text to confirm the appointments, text again when they are on their way, and arrive on time. I've never been unhappy with the work that was done, and I would very much recommend this company to family or friends. (my outdoor spigot is perfect - and cost less than the quote! - and I can now keep my veggie garden growing thru the hot summer days).
Sarah Kovich
Our hot water heater burst, and Borchelt was able to send out plumbers right away to help diagnose the problem and install a new water heater. They were incredibly kind and professional, and I will definitely be calling them again in the future for any plumbing repairs!
Heyde Mitchell
I called in a panic this morning and they were able to come out the same morning and fix my AC issues. They are professional and I highly recommend!!
Ted Coburn
Their expertise was obvious. I've always had a wonderful experience with this company. Great attitudes. Fast and efficient.