Aim to Please Plumbing & Electric

Arrive in my house almost 40 minutes later without notice. 2 people took 2.5 hours to change 2 faucets (I provided the faucets) and change the fill valve and flapper to 3 toilets. (I had already provided 2 of the fill valves and they charged me an extra $70 material for the 3rd fill valve, and they didn’t change the flapper). In addition to the $70 “material” the charged me $400 for service and a $75 service fee. In the end, we ended up paying $549.90 for them to change 2 faucets and replace fill valves in the toilet.
Because they were so late for the appointment, I had to leave and left them there finishing the service. When I was back home, I called the office to get an explanation on the fees, and I asked to have the owner of the company to call me. They didn’t reached back to me and sent me a letter afterwards menacing that they were going to file for mechanic lien against me.
I definitely don’t recommend Aim to Please. They are rude and not professional at all. If you are looking for good and honest plumbers call Riverway Plumbing

Aim to Please is the only plumbing service I use as I have never been disappointed with the service they provide. Just today, they fixed a very stubborn drain problem and my sincere thanks to Malachi, Jalan and Matthias for a job well done! Also thanks to Alan for his recommendation on a much simpler approach to get this issue fixed. Aim to Please knows their business and they get the job done at a very reasonable price. Thank again guys!

With an unknown outage, I called Miranda who was incredibly helpful scheduling a visit! In less than one week, Alan and Matthias came out and were professional and expedient! I recommend this team to anyone!

Great service and value!! I called 4 of the top plumbing services in the area, and none were available after a major winter storm. Aim to please was on site and fixed all my issues and more in less than 5 hours. They are excellent service, and great people, and I am happy to work with them. Must call them if you need help!!

I have used Aim To Please for big projects - full bath remodel and then today for a small project - a dripping toilet. My experience was the same - professional, efficient and quality work. Today I met Dakota. It was actually this first day! He is already doing a great job. He will become a great employee working beside Allen. Aim To Please will always be my plumber and electrician of choice!

I have used Aim to Please exclusively for a myriad of repair and installations (today was outdoor lighting fixture), and they have always risen to the challenge, done the job, and impressed me each and every time. I will be hard-pressed to even consider a competitor as long as I live in Bloomington, and A To P is in business -- which I hope will be forever.

I like the techs. They're fun, funny, on time, and professional. What more can a person ask for?

Had Aim to Please out to fix a leaking tub/shower faucet. Notwithstanding that I had messed things up a little by trying to do the repair myself before getting in over my head, they did a fantastic job. Showed up right on time, friendly, and even did a few extras for free because they "wanted to." Could not recommend more highly.

Called a couple times and ended up fixing myself. If I need them they will get a call back. Neighbor used. Very professional and polite on the phone.

Malachi and his helper were kind, courteous, punctual (even called to ask if it was okay to arrive early - yes, please!) and completed the installation of our new blue tooth speaker/LED light bathroom fan in a timely fashion. They were also able to tackle another plumbing repair while they were at our home, which we greatly appreciated. Plumbing/electric bills always feel a little painful, but it is less so when you know the quality of the work is top notch and the service is so friendly. Would highly recommend!

I had a TERRIBLE experience with this company. It makes me question their personal integrity and professionalism.

We called them into our house to inspect our leaky sink in July 2021. The plumber they sent out looked at it for about a minute, then said that problem had to involve a replacement of the sink. Moreover, replacing the sink was impossible without replacing the cabinets as well. That sent me on a multi-month journey to figure out how to replace our leaky sink and cabinets.

Fast forward to last week, when I had another plumber come out for an unrelated issue. We mentioned our kitchen sink. The plumber looked at it, and gave us a quote to replace the sink and pipes underneath. We asked whether the leak could be fixed without replacing the cabinets, and he said of course it could. We replaced our sink without replacing our cabinets, and the problem was solved!

In summary, we paid them a fee to visit our house, but received bad and possibly fraudulent advice.