Responsive, knowledgeable, and fairly priced... Jim responded quickly to my service request when my upstairs AC unit stopped working. Chris came on time, diagnosed problem accurately, and fixed as explained. I finally found my "go to" HVAC service company. Highly recommended!
I was at my parents' house in the western suburbs in November 2021 when their five-year-old furnace went out overnight. At 7am, the outside temp was 27 degrees and we were wearing coats inside. To complicate matters, my mother is bedridden and in home hospice with brain cancer -- we were so worried about her freezing. The HVAC company my parents have used for years said they couldn't come out for at least seven hours.
I googled HVAC providers, and Pure Climate had excellent reviews. Jim answered and was so kind. He moved things around so someone could come out by 10am. At about 9:30, we (embarrassingly) realized that we had replaced the batteries in the thermostat incorrectly, and we fixed the issue ourselves. (Clearly my mom was the one who expertly handled household upkeep...my dad and the adult kids are trying to take over the work and doing a C- job!)
Chris the technician was so gracious when I called to cancel even though he was already en route. This is a dedicated small business with kind, responsive people. My dad will definitely be using Pure Climate going forward, and we recommend Jim & co. to anyone in the western suburbs looking for a great HVAC company!
We have had problems with our AC for years. I was tired of the band-aid approach so I searched online and found Pure Climate which had excellent reviews. The owner, Jim, called me back within a half hour, and the technician came out next day. He was prompt, thorough, and pleasant. I will definitely be switching over to this company for future needs.
Chris was absolutely excellent. He can hours after being called, quickly repaired two furnaces, dealt with our warranty company, and was courteous the entire time!
Pure Climate is awesome!!! Jim and John provided excellent service from the first phone call to the service visit. They are professional, timely, kind, helpful, clean and knowledgeable. Give them a call for your HVAC needs and I guarantee you will be satisfied.
Chris was very knowledgeable and solved our heating issue quickly. The Pure Climate team provided excellent service, communicated frequently, and we look forward to using them again in the future!
Jim and Chris were very professional and accommodating with our HVAC install. They take the time to explain everything in terms that you can understand and made the process pain free. Would highly recommend for any HVAC needs.
We had such a wonderful experience with Pure Climate. They’re responsive, professional, their work is great and so are their prices!
Chris is the best! When our air stopped working, we knew that we needed it addressed quickly — we have a 3 month old baby and it’s been HOT this summer. Chris answered all of our questions, explained what he was going to do in a way that was easy for me to understand, AND squeezed us into his schedule! Jim followed up and made sure that we had all of the information we needed. Pure Climate is our go-to, going forward! Thanks guys!
Jim came out same day and fixed our AC this summer. His price was a fraction of what other companies quoted. We have since used them to fix our furnace. 5 star service across the board and prices can’t be beat.
Chris explained to me all that he was going to do on the furnace in a very professional way. Once the work was complete, he showed me photos of the work he had done. Also, he kindly made a suggestion to me on an easy DIY project to better seal my furnace filter frame; showed me what to buy on-line and how to go about the work.
Great work! Great price! Really great value! Thank you!
mark smith
Responsive, knowledgeable, and fairly priced... Jim responded quickly to my service request when my upstairs AC unit stopped working. Chris came on time, diagnosed problem accurately, and fixed as explained. I finally found my "go to" HVAC service company. Highly recommended!
Brigid Sweeney
I was at my parents' house in the western suburbs in November 2021 when their five-year-old furnace went out overnight. At 7am, the outside temp was 27 degrees and we were wearing coats inside. To complicate matters, my mother is bedridden and in home hospice with brain cancer -- we were so worried about her freezing. The HVAC company my parents have used for years said they couldn't come out for at least seven hours.
I googled HVAC providers, and Pure Climate had excellent reviews. Jim answered and was so kind. He moved things around so someone could come out by 10am. At about 9:30, we (embarrassingly) realized that we had replaced the batteries in the thermostat incorrectly, and we fixed the issue ourselves. (Clearly my mom was the one who expertly handled household upkeep...my dad and the adult kids are trying to take over the work and doing a C- job!)
Chris the technician was so gracious when I called to cancel even though he was already en route. This is a dedicated small business with kind, responsive people. My dad will definitely be using Pure Climate going forward, and we recommend Jim & co. to anyone in the western suburbs looking for a great HVAC company!
Julie Leischner
We have had problems with our AC for years. I was tired of the band-aid approach so I searched online and found Pure Climate which had excellent reviews. The owner, Jim, called me back within a half hour, and the technician came out next day. He was prompt, thorough, and pleasant. I will definitely be switching over to this company for future needs.
Dan Alexander
Chris was absolutely excellent. He can hours after being called, quickly repaired two furnaces, dealt with our warranty company, and was courteous the entire time!
Martha Downey
Pure Climate is awesome!!! Jim and John provided excellent service from the first phone call to the service visit. They are professional, timely, kind, helpful, clean and knowledgeable. Give them a call for your HVAC needs and I guarantee you will be satisfied.
Alex Archer
Chris was very knowledgeable and solved our heating issue quickly. The Pure Climate team provided excellent service, communicated frequently, and we look forward to using them again in the future!
Will Cousins
Jim and Chris were very professional and accommodating with our HVAC install. They take the time to explain everything in terms that you can understand and made the process pain free. Would highly recommend for any HVAC needs.
Tarah B
We had such a wonderful experience with Pure Climate. They’re responsive, professional, their work is great and so are their prices!
Chris is the best! When our air stopped working, we knew that we needed it addressed quickly — we have a 3 month old baby and it’s been HOT this summer. Chris answered all of our questions, explained what he was going to do in a way that was easy for me to understand, AND squeezed us into his schedule! Jim followed up and made sure that we had all of the information we needed. Pure Climate is our go-to, going forward! Thanks guys!
Joshua Keezer
Jim came out same day and fixed our AC this summer. His price was a fraction of what other companies quoted. We have since used them to fix our furnace. 5 star service across the board and prices can’t be beat.
Tom Ries
Chris explained to me all that he was going to do on the furnace in a very professional way. Once the work was complete, he showed me photos of the work he had done. Also, he kindly made a suggestion to me on an easy DIY project to better seal my furnace filter frame; showed me what to buy on-line and how to go about the work.
Great work! Great price! Really great value! Thank you!