Great customer service and super fast! Called them in the morning for an AC issue and they were out within a few hours and fixed the problem. Very reasonable cost as well. Highly recommend!
Incredible work by great people. Dave Planz and his installation team were responsive, clean, and went out of their way to answer all of our questions and accommodate a few specific requests. They did a perfect job with the Amana furnace and AC replacement, all for a competitive price. Very highly recommended!
Would definitely recommend them to anyone. I had another company out originally to repair my furnace and was told I needed a $15k new system. Found Planz through a friend’s recommendation and called them. They showed up same day and in less than an hour identified and fixed the problem. I actually had a bird’s nest blocking the air intake so my furnace was overheating. Problem solved without buying a whole new HVAC system! Would DEFINITELY recommend again. Thanks!!!
The Planz Heating & AC family offers amazing service!! From the amazing young lady who helped answer all of my questions on the phone, to the knowledgeable men who performed my HVAC system maintenance- everyone was so helpful and respectful! Highly recommend Planz Heating & Air Conditioning!
Planz not only onstalled our new HVAC unit; they sourced it, which wasn't easy! When our unit declined to the point of having to jack up the temp to keep it running, finding that unit again was a difficult task! In spite of the heat wave and an extremely busy season, they searched for a good replacement unit with a warranty. First, they were given the wrong unit, so they went back and re- sourced it. They ordered again, and when the new unit came in, they called and came out the next day; installing it and instructing us on it's operation and care! I waited a couple if weeks to be sure it could handle the job, and it's working wonderfully!! Thanks to Dave and his crew for taking the time to insure we had the best unit for our needs, with a warranty and the best price! They are highly recommended! They will be our maintenance providers for all our HVAC needs from now on!!
Called them and they were set to come the next day, which they did. However, the man that came out was unsure of what what going on with our boiler setup (which is fine, not everyone knows everything). But he said he would have to talk to someone else in the business and he would have him call us later on that day(Tuesday April 5th). It's now April 9th and we've still not received any call back and our heat still is not working.
Tried calling this morning and if I decide to call the number I'm referred to on the message I get charged for weekend calls.
Many thanks for the professional service call to my daughter's house in Hoffman Estates last Monday. The service man was just great, and found and fixed a bad condenser in no time. I know a little about HVAC equipment, and consider his expertise just excellent. I don't know his name, but I hope management of Planz determines who he was, and extends our thanks for a job well done. The company just added a new couple of customers for any future jobs.
We have been a loyal customer of Planz for at least 10 years. They've provided excellent repair service and maintenance for our old HVAC system over the years, and installed a brand new heater and air conditioner, as well as a hot water heater within the past 2 years. On Sunday our heater was acting up, and Planz mobilized a technician (Chester!) who was at our house in an under an hour. Planz was able to diagnose and resolve our issue (furnace was simply dirty, and needed cleaning) within 15 minutes. Chester was super friendly, knowledgeable and very professional. Everything is working great now, and we will have them back annually for cleaning. Thank you Planz Heating and Air Conditioning - please keep up the AWESOME level of customer service you provide today!!
Furnace not kicking on issue was completed today, Saturday, and we were absolutely happy with their service and professionalism. Dealt with John, Mona, and Greg. Nice to know there are still old school, shake your hand when they meet you, type of businesses. Will recommend and use in the future. Well done!
Colleen Kelly
Great customer service and super fast! Called them in the morning for an AC issue and they were out within a few hours and fixed the problem. Very reasonable cost as well. Highly recommend!
Anthony Algmin
Incredible work by great people. Dave Planz and his installation team were responsive, clean, and went out of their way to answer all of our questions and accommodate a few specific requests. They did a perfect job with the Amana furnace and AC replacement, all for a competitive price. Very highly recommended!
Mark Bohling
Would definitely recommend them to anyone. I had another company out originally to repair my furnace and was told I needed a $15k new system. Found Planz through a friend’s recommendation and called them. They showed up same day and in less than an hour identified and fixed the problem. I actually had a bird’s nest blocking the air intake so my furnace was overheating. Problem solved without buying a whole new HVAC system! Would DEFINITELY recommend again. Thanks!!!
Alexa Gal
The Planz Heating & AC family offers amazing service!! From the amazing young lady who helped answer all of my questions on the phone, to the knowledgeable men who performed my HVAC system maintenance- everyone was so helpful and respectful! Highly recommend Planz Heating & Air Conditioning!
Mouse
Planz not only onstalled our new HVAC unit; they sourced it, which wasn't easy!
When our unit declined to the point of having to jack up the temp to keep it running, finding that unit again was a difficult task!
In spite of the heat wave and an extremely busy season, they searched for a good replacement unit with a warranty. First, they were given the wrong unit, so they went back and re- sourced it. They ordered again, and when the new unit came in, they called and came out the next day; installing it and instructing us on it's operation and care!
I waited a couple if weeks to be sure it could handle the job, and it's working wonderfully!!
Thanks to Dave and his crew for taking the time to insure we had the best unit for our needs, with a warranty and the best price!
They are highly recommended! They will be our maintenance providers for all our HVAC needs from now on!!
Jeremy David
Called them and they were set to come the next day, which they did. However, the man that came out was unsure of what what going on with our boiler setup (which is fine, not everyone knows everything). But he said he would have to talk to someone else in the business and he would have him call us later on that day(Tuesday April 5th). It's now April 9th and we've still not received any call back and our heat still is not working.
Tried calling this morning and if I decide to call the number I'm referred to on the message I get charged for weekend calls.
Kenneth Kountz
Many thanks for the professional service call to my daughter's house in Hoffman Estates last Monday. The service man was just great, and found and fixed a bad condenser in no time. I know a little about HVAC equipment, and consider his expertise just excellent. I don't know his name, but I hope management of Planz determines who he was, and extends our thanks for a job well done. The company just added a new couple of customers for any future jobs.
Richard Nita
We have been a loyal customer of Planz for at least 10 years. They've provided excellent repair service and maintenance for our old HVAC system over the years, and installed a brand new heater and air conditioner, as well as a hot water heater within the past 2 years. On Sunday our heater was acting up, and Planz mobilized a technician (Chester!) who was at our house in an under an hour. Planz was able to diagnose and resolve our issue (furnace was simply dirty, and needed cleaning) within 15 minutes. Chester was super friendly, knowledgeable and very professional. Everything is working great now, and we will have them back annually for cleaning. Thank you Planz Heating and Air Conditioning - please keep up the AWESOME level of customer service you provide today!!
J S
Furnace not kicking on issue was completed today, Saturday, and we were absolutely happy with their service and professionalism. Dealt with John, Mona, and Greg. Nice to know there are still old school, shake your hand when they meet you, type of businesses. Will recommend and use in the future. Well done!
Bruce Biondini
Dave and his crew did an excellent job! Very professional, and knowledgeable! Would definitely recommend them to anyone! Thanks Dave and crew!