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    Baer Heating & Cooling Inc Reviews - 24

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    M M

    Great job, quickly found problems and fixed AC blowing COLD! Justin technician even fixed a valve, that potentially caused the leak, when others might have just popped the cap on and said it good. Both technicians were patient with me and answered questions I asked. GOD Bless, BEAR Heating and Cooling

    Ricky Scherby

    Great company to deal with, when you deal with Randy Baer you are dealing with an expert not a salesman. We had an issue with other HVAC companies wanting to even do the job due to a 14” Crawl clearance. They straight up told me it couldn’t be done and I was crazy. Baer got it done and in good time ( even during the coldest week of the year) . We use them for regular maintenance, emergencies and new installation and each time our expectations were exceeded. Kyle our technician was great to work with and very trustworthy, the only person to not complain about the short crawl space clearance and get the job done. Thanks to Randy, his family and our technician Kyle for supplying a quality product (Trane!) and impeccable service.

    Rod Smith

    I never write reviews but I was so impressed with Eric in how professional and knowledgeable he was about his job. He explained everything to me and worked very quickly. I had already got another quote from other company but didn’t feel comfortable with their honesty. I was right on with my feelings because this company saved me thousands of dollars. I will never call any other company for my heating and cooling problems. Baer Heating and Cooling should be proud of the way Eric represents their company. You can feel comfortable choosing Baer.

    Matt Ori

    Our experience with Baer Heating and Cooling was nothing less than great from beginning to end. We had Baer replace an old and failing AC unit. When Randy came to the house he listened first, answered questions, and made recommendations. The Ameren rebates were explained in detail. The sizing of the unit and efficiency ratings were explained in detail. Our quote was more than competitive. On install day, Kyle was on time and professional. He got to work and did not mind me hanging out and asking questions. The installation experience was nothing less than professional. I will not hesitate to call Baer for any future HVAC needs.

    Jane Stroder

    We needed an entirely new system in an older home and contacted multiple companies for quotes. Randy came out and inspected our system and developed an excellent option with minimal downtime and very fair pricing. Kyle was our installer, he was very knowledgeable, prompt, and conscientious. We couldn't have asked for a better experience.

    Michael Shade

    We recently needed to replace our entire HVAC system in our house. I contacted several companies to come out and give us a bid. By far, Baer Heating and Cooling (Randy) gave us the most comprehensive estimate and explained our different options for a new Trane system. Like most folks, we looked up reviews, as well as our initial experience and chose them for the job. We couldn't have made a better choice! Kyle and Addy did excellent work over the multiple days of re-engineering and installing our new system. The installation is better than we could have hoped for and well worth the expense. If you are looking for HVAC services, go with Baer. Great people, great value, and overall workmanship out of this world!

    Al Fine

    Baer Heating serviced our existing system and recently replaced it with a brand new Trane System. This is a family owned company. First - they know what they are doing; Second Randy explained to me how he evaluated our home and recommended the proper equipment.

    I watched their employees (Kyle and Kyle) do the install. They did not rush -- they took their time and removed the old units and installed the new units with competence and pride. After they were done removing the old and installing the new --- they cleaned up. Very professional in every way.

    The new system works great and I am amazed by the smart thermostat technology.

    PS - I have not been compensated in any way to say nice things about this company; they have earned our praise.

    Respectfully submitted
    alex and xtine

    Lana Silver

    They said 7am and they showed up before 7am! Usually I get people that are very late. Kyle and Kyle are Very professional, very clean, they even covered up my washer and dryer before they started working! Kyle answered all my questions, was very nice! My air conditioner works better than it ever did in the 9 years I have lived in this house! I would definitely recommend them! Jenny is very sweet and helpful, thank you guys so much for the great work you do!

    Mary Doerschuck

    My hustand James and I hired Baer Heating & Cooling to install a new heat pump, air handler, thermostat, and to relocate the air handler and increased return air duct and drop box to increase our required air return capacity. We received quotes from several different providers. Their price is middle of the road (not the cheapest). We hired them because, the entire team impressed us with their knowledge and expertise, warranty and quality for the price. The team is very professional and thorough, yet also personable. Good quality eqipment, customer service at a mid-range price, plus service after the sale.

    AC

    Mr Kyle from Baer just left and did a excellent job! Quick and easy and very knowledgeable.
    Jenny in the office was fabulous to talk to and was on it!
    Prices were very reasonable and they will definitely be my main service techs from now on. Thank you for fixing my AC!!!

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