Pure Comfort Heating and Air Conditioning

This place is wonderful. Excellent service and very reasonable pricing. So responsive, they go the extra mile. And friendly and honest, taking the time to answer all of my questions. They repair if possible, instead of pushing to buy a whole new system when it’s not necessary. It’s so nice to finally find a place I can trust.

I had my 26 yr old furnace checked out by another company knowing it may be time to replace it. This company had replaced my AC unit 3 years ago, and I thought they were very good and reasonable compared to others, so I trusted them. I was told there was likely a crack in the exchanger and should start planning very soon to replace it as well. But he wasn't able to locate the damage and the furnace was still working. But he gave me a quote for a new one with little information and left. I wanted another opinion or two, so Gene from Pure Comfort came out and did an extremely thorough inspection with a camera because he had feared a crack or a hole as well. But at no cost he was here at least an hour trying to put his eyes on the problem. Due to the cramped location in my utility room, he wasn't able to pin point exactly where but his meter showed the rising CO2 levels. He then explained a lot of different issues where the previous company failed to address. Mainly about proper sizing of my vents, ductwork, and the furnace and ac units themselves. I had been sold a 3 ton unit for 2 ton venting! Needless to say, I no longer trusted them anymore and hired Gene to not only replace the furnace, but also the proper sized main return vent and a house humidifier. He offered many finance options that only took a few minutes to get approval for. Gene and his equally knowledgeable co-worker Nick came out on a Saturday afternoon and put in a solid 5 hours getting our new systems up and running. I feel a lot more educated on HVAC systems now, and renewed faith that some companies are actual masters of their crafts, not just guys who can swap out a system. These guys are very educated and explained everything well. Pure Comfort will forever have my business.

Furnace not heating home to correct temperature. Called for service early, was given a later day appointment but shortly after I got a text from Gene saying he was going to make the issue a priority and came after 8am to handle the problem.

Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked our furnace and made a same day repair. The phone schedulers were also very kind and accommodating to help me make a quick appointment. Highly recommend!

From beginning to end, Gene did a fantastic job! Great service and communication and they had the job done in one long 12 hour day and it was a full replacement of two furnaces, A/C, thermostast and humidifiers. Very happy customers!

Gene is outstanding! He is always able to figure out whatever problem we are having with our system. He is professional, on time, friendly and trustworthy! He is also very responsive and able to come in a timely fashion. I would highly recommend Gene at Pure Comfort for all your Heating and Air Conditioning needs.

I highly recommend Pure Comfort ! Very honest no BS. They did an excellent job installing my entire system. Gene and his crew were professional and courteous. Very reasonable prices. i cannot say enough how happy i am with their service.

Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and was honest with us given our situation. Would highly recommend him and this company. Top notch.

Gene, Bobby and Nick were all very professional! Gene was able to identify several issues and provided an honest assessment in terms of what my options were. Bobby and Nick installed my new furnace very quickly and answered all of my questions and concerns. I highly recommend their services.

The installation went exactly as planned. The new unit works great. Gene and his crew did an excellent job.