Performance Heating & Air

I am a longtime resident at Ashford at Geneva Apartments.
My AC finally succumed to old age and had to be replaced.
Performance came over this morning on time, and installed a new AC unit.
The two servicemen, Orlando and DeMarco were terrific! Total Pros! They were friendly, knowledgeable, and left the job site immaculate.

I highly recommend Performance- they are superb!

Performance was incredibly timely, very thorough, and considerate throughout the entire process from quote to install. I purchased an annual maintenance plan from them. My experience has been both but exceptional and I trust them to work on my system for the long term and I will call them back for my future needs.

My experience with Performance heating and air was very good. They were on time, very professional , courteous and protected my carpets leading to basement .
They answered all my questions and concerns and did a thorough job. They did a thorough cleanup as well. They even went beyond the scope of the job to help me with a couple other issues I had .
Their customer service (starting with Heather at the office) will stand out to me !! The value they provided me was excellent and as their name states .....they really put on a good PERFORMANCE!!

Performance Heating & Air does fantastic work at reasonable prices. Tom's people are efficient, careful, and clean - a rare combination. We needed them to install a new HVAC unit for us in the midst of the heat wave. We shopped around, but were happiest with Tom's expertise and he quoted us a reasonable price. The crew arrived early, worked fast, and left no trace that they had been in the room. The new unit works perfectly. They even had new covers fabricated for our exterior vents, to keep the critters out, at only a small additional fee. I will contact Performance first (and only) with any future heating and cooling concerns.

I was very pleased with our furnace replacement. Pricing was fair. The technicians arrived on time, worked efficiently, kept me informed and left the utility room spotless. Would definitely recommend.

We called Performance Heating and Air on a Tuesday morning when our air conditioner was frozen. They provided prompt, professional service. Everyone we interacted with, from the office staff to the technicians, were very friendly, knowledgeable and easy to work with.

Due to the age of the HVAC it was recommended to have it replaced. We were given excellent service and have been very happy with the work that was done!

Thank you!

Best HVAC company I’ve had. First time I’ve used them. Coattail on my research. Don’t call the large Co.'s because they’re expensive. Performance had the lowest price of any company on my American standard A/C. Excellent installers: Polite, used tarps, neat and tidy install with the no air leakage, installed extra materials at no extra cost. I’ve used other co.'s and they’re the best. They are my new HVAC company.

I was quite satisfied with scheduling a day and time that worked for me. Thank you for showing at at the promised time. Christian and the other worker went above and beyond to make sure they kept area clean (using drop cloths) I live in a condo so the furnace space is a tight area, they vacuumed and wiped up the floor when they were done. Christian showed me how to replace my filters and gave me detailed instructions on how to use my new thermostat. I am highly satisfied with my new Furnace.

Performance Heating & Air is hands down the best HVAC company in the Chicagoland area.

First let me qualify - I never write reviews but I had to share this experience because it was unbelievable.

My AC unit completely died last Thursday morning and a service tech (Andy) came out within three hours to diagnose the problem. They were able to get a brand new AC unit ordered and their installers (Christian & Orlando) were onsite installing it at 8am the next morning. The whole team was professional, efficient, and most importantly, they truly cared. They made me feel like I was their most important customer. I will be a customer for life and encourage anyone with HVAC issues to make them your first call. It’s not easy these days to find service providers that are this good & care so much. 10 stars.

After 20 plus years of using the same HVAC co. I had to find a new one. I asked around and came up with several names and decided to try Performance. I am glad I did. The technician, Josh, who came out was personable, knowledgeable and thorough. Performance should be glad to have people like him. What a positive representative of the company. You couldn’t ask for better. I hope I won’t need them often but I sure will give them a call back if I do.