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TDH Mechanical, Heating and Cooling Contractors Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alan Kaisher

They cleaned my AC unit after another firm I had called left my unit dirty even though I had called for a AC cleaning and spring checkup.
The other firm's technician claimed I had multiple things wrong with my unit and I needed to shell out a minimum of $600. And he then kept going by telling me I should get a package deal which guarantees certain things for $1600. I said no thanks and told him I'd be calling the firm that installed my unit. He then told me they aren't really supposed to clean a defective AC unit and he wasn't kidding as he did a terrible job of it. And this company's policy is that they no longer open the top of an AC unit to clean out all the leafs and debris.

Reece Conroyd

Jorge and Cesar were as professional as they come. I appreciated that they explained what they were doing as they went through each step replacing the boiler in my home. They provided answers to all my questions and were able to remove my old boiler, install the new one, and get all the radiators bled and working all in one day! Exceptional service. Would recommend to anyone having boiler issues. Thank you!

Sirish Capoor

TDH folks are great and pros in the HVAC services they offer. Rolando was great, he came and serviced our AC condenser unit, and also addressed the inducer motor sound issues in the furnace unit, and their back office scheduled a follow up visit to replace the part. My experience with their team has been positive and I recommend that you try them as well.

Sam M

Setting up an appointment was a breeze. This is the second time I used TDH. I emailed TDH on Saturday evening and set up the appointment for Monday afternoon. The technician came within the time window. Rolando did a great job accessing the issue and resolving it fairly quickly. He answered all my questions and did a great job.

Thank TDH mechanical!

Ken Property Manager

We selected TDH Mechanical for our Multi-Unit Apartment Building in Aurora,IL after careful and methodical evaluation of 6 other Boiler HVAC Experts. Each of them evaluated our situation in detail just as TDH Mechanical did and proposed a solution/price. We selected TDH Mechanical for many reasons, and wanted to share with you in this open feedback/review forum. And yes, we read all of the reviews / feedback from all sources, and of course, and TDH Mechanical has a huge list of happy and satisfied customers, and here we are adding one strong one to his huge list.

Based on our detailed set of questions regarding the installation, Tim personally got the Boiler installation expert to visit the site to answer all our specific questions, pipe-replacement-detail and that discussion instilled huge amount of confidence in us. Tim, also allowed us to clarify some of the matters via email to ensure full clarity of the proposed Boiler solution. We had a huge variation of answers from various HVAC experts including some out of the box, and completely out of bounds in terms of prices.

Tim's team kept is simple, relevant, and proposed the best and most simplistic answer that would meet our specific requirements. Tim's style of management is instilled in his people from a work ethic, honesty & integrity, exact date of start as promised, timely show at the job site, no waste of time during the work-day, and timely finish without rushing.

Post,Covid in 11/2022, it is rare to find these ethics in companies especially for a job of this size. The simple high confidence message and low tone that Tim portrayed on the phone, without any pressure to make decision made this a Win-Win for us. His team did an absolute perfect job with the Boiler installation, with no compromises, or short-cuts, relayed all the instructions required for on-going maintenance, and put in the best value-based-competitive solution (not the lowest price), with a perfect show of customizing to our specific requirements.

Our completely independent with no relations with anyone at TDH until this transaction, we can clearly say that TDH Mechanical wins our hearts and made us a referencable customer for life with this 1st job that we gave him, there will be many more to follow.

Raghu Srinivasan

Jose was a great technician. He came in at the promised time and did a fantastic job. Before replacing my old furnace with the new Trane model, he cleaned up the space, paid attention to small details - like the way my old PVC pipes were draining from AC unit, and replaced it with new and made the whole area much better to use and helped ensure that for the maintenance of the furnace, water heater and my humidifier all can be accessed easily . Jose thank you for your excellent service and the professional approach. I would strongly recommend TDH to anyone who asks me. Love the no nonsense way of doing business knowing I have 12 years of parts and labor warranty. Thanks again TDH team and special thanks to Jose.

Mark Warner

Jorge and Cesar were great and knowledgable installers and I had good interaction with them throughout the whole furnace installation process. I would highly recommend these guys and this company for any future HVAC needs.

dc vo

Mark and Jesus came early, 7am, and worked for 10 hours to install my new furnace, upgrade the air duct, clean ducts. They are professional, courteous and friendly. They provided high quality workmanship.

Andrew Urda

You can see the obvious upgrade from my 20+ year old HVAC system. I am a repeat customer to TDH. I bought a Trane Furnace from them in February in prep for putting our suburban home on the market. We now live in Chicago and we purchased a condo with a very tired HVAC system. We got three quotes - TDH was not the lowest - but better cost than the Carrier supplier. Also my Trane furnace was assembled in the USA - this means allot to me. Great installation team today of Julio, Javier and Luis! They really did a great job, cleaned up well and made sure I was happy. Note: I had an existing humidifier and Ecobee 4 smart thermostat. TDH was great about letting me re-use those (as both almost new) - saving me time and money. Also the Julio made sure the Ecobee was re-programmed for the 2-stage furnace and also humidifier control! Also my new HVAC comes with a 12 year warranty from TDH!

bigboyd4

Old furnace kicked the can yesterday in -3 degree weather. Did a search on Home Advisor and they were the only company who contacted me (outside of these rip-off artists who called me and wanted $350 more...and all cash. But I digress.)
They called right away, gave me a great price, and were at our home 1.5 hours later. Amazing work on a frigid day in an emergency. I've never seen or heard of anything like this. Normally people get gouged under these circumstances.
That impressed me more than anything.
Our installers were top notch and cleanup was spectacular.
They'll be seeing us every year for inspection and cleaning from now on.
Only company that will ever do HVAC work in our home from here on out.

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