Performance Heating & Air

We have used Performance Heating & Air for about 12 years at our home and our business. They are always very responsive and go out of their way to take care of us if we need something repaired quickly. Their office and service staff are great!

Andi came out for a maintenance call that unfortunately became a repair. He was very informative, he explained what was the possible
problem, what options I had to fix it, and what else might be causing our issue if that did not solve the problem. He not only explained the issue he also walked me through it. I greatly appreciated him taking the time and effort. I would highly recommend him and the company for and heating or cooling needs.

Looking for a humidifier to be installed. They were very very fair on the price and very upfront about the product going in and what the process entails. I found them through a Google search, nice neat professional website. Called them and the phone call sold me! I would highly recommend them for any hvac. He was very knowledgeable and gave me a few pointers as well. no need to shop around, the price is right in line, but the quality and professionalism is unsurpassed!! Thanks!!!!

I called Performance Heating & Air for an emergency service on my homes A/C unit. Everyone there was very professional and friendly. When the tech arrived he was both quick and efficient in getting me back up and running. The bill was very fair and I always recommend them to all my friends and family!

Prompt response and quick scheduling to install new furnace and AC. Guys showed on time, worked hard, very professional and did a great job. Both very nice guys, courteous and cleaned up like they were never here.

They seem most interested in selling a new system or repairing in the most costly way.
Had service January 2020, previously had service in 2012. Both times they tell me the system is too old and needs replacement, it was installed about 2000. First time the system was only 12 years old now it is about 20. Both times the flame sensor was an issue, this time the tech cleaned it but did not replace the $12 part. He had to remove and replace the part to clean it, rather than spend 5 minutes cleaning it, he could have ripped open a package (that he had with him) and charged me $24 for the part and I would have been happy. Instead he charges in excess of $100 for a cleaning and I have the old part still in. BUT he gives me a quote to come back and replace the $12 flame sensor in the future for $95. Also gives me a quote to replace the igniter for $185 and the capacitor for $85 since they often fail about the same time, $365 for all three. All three items are at Amazon for about $41 total and take 4 or 5 screws to remove and replace.

Raul was fantastic. He diagnosed the problem within minutes of arrival. He was professional and did a great job fixing our AC unit. We would highly recommend Raul and Performance.

Great Service & Pricing
I received a quote & their pricing was competitive with 3 other quotes I received for a new furnace. I hired them & I am very happy with the prompt work & courteous service I received. Not sure why the reviewer Boba Fett is leaving a bad review about a quote & did not even have work done from what it looks like. They broke down the unit & labor costs for me. Boba Fett do you question & ask for the itemized breakdown and cost for a steak dinner ordered at a restaurant or groceries you purchase at the grocery store ?

Most contractors are willing to give a breakdown of the costs they are charging. Those that do not should not be trusted. I inquired about a heater install. He gave his quote but refused to breakdown the price (cost of heater, etc) in order to compare quotes from other contractors, and acted surprised I would ask. After some resistance he sent an updated quote, but simply quoted “equipment” and “labor” costs with no other explanation. Two other quotes from two other contractors broke down the quote to include the price of the unit, their upcharge for the unit with their warranty vs buying it yourself, miscellaneous parts such as gas piping, etc, and the labor costs, and were less than he was charging. Not sure what Tom is hiding but this is precisely why people do not trust contractors...and why you ask for an itemized quote.

The head tech was fantastic. I could tell that he really cared about me and took the time to understand my needs. I would recommend this company in a heartbeat they really care about their customers!