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    Smart Choice HVAC LLC. Reviews - 84

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Diego Martinez

    After moving into a new home, I needed to have my furnaces fully inspected. Víctor did an excellent job performing maintenance on my two furnaces. He was very knowledgeable and walked me through the whole process. After our initial appointment, Victor recommended to either replace or attempt to repair a failing furnace that was already 32 years old. He was able to provide me a fair and affordable price on both options. I ended up deciding on getting a new furnace and he was able to quickly come in that same week and install it. After the installation he gave me a thorough walkthrough. Overall I’m very satisfied with the services provided and I intend to call him again for future maintenance services.

    Joel Pappachen

    Technician Victor is very courteous, prompt and relatable. Kept me informed about his arrival time. Identified and diagnosed the problem quickly. Completed the repairs very satisfactorily.

    CH Living

    I was connect with Smart Choice HVAC through my home warranty. In previous experiences I’ve been connected to companies after normal business hours (9-5) with a set appointment but that time never holds true. With smart HVAC I called about 730pm after obtaining the appointment notification through the warranty company to confirm my appointment. Not only did they answer, the narrowed my appointment window. Victor was our service technician. He arrived on time and was able to process payments via phone. I am an active Solider not in the area that was extremely important to me. Ultimately I had a clogged drain and it was not covered by my warranty as it’s considered maintenance. Really enjoyed the experience of company. I’ve never had such a great experience. I also inquired about their service plans and decided to purchase the service plan to conduct the regular maintenance for the furnace and A/C units. Highly recommend.

    Oscar Brito

    I really appreciated working with Victor. I live out of state and the AC in my rental property was acting up. Placed a claim with my home warranty and the next day Victor was there. I explained to him the situation and he kept me in the loop with constant updates and pictures of the work he did. Very honest, courteous, and professional. I will definitely use him again.

    Update- I can't say enough good things about the level of professionalism that was displayed by Victor. The home warranty claim process was a disaster at no fault to him but he kept me informed throughout the whole process and when it came time for him to replace the unit he got it done the next day! You just can't find that level of customer service these days. He's definitely my go to guy moving forward.

    Tiffany Robinson

    I was referred to Smart Choice after another heating company dropped the ball on my repair. We hadn't had heat in 3 weeks and we were reassigned to Smart Choice through our home warranty plan. Victor was our technician and he was professional and punctual. He had the part we needed on the truck and our heat was up and running in less than 15 min! Will definitely be using them again!

    Shana Tello

    Victor the owner was great to work with! He was friendly, prompt, accurate, knowledgeable, accommodating, and trustworthy. We definitely felt he went above and beyond to get the job done and helped save us money too. He did what he could to repair our 1992 central air unit to get us by. We also used him to order and install a new one when needed.

    Alex Rodriguez

    Victor provided world class service on a routine tune up. I was thoroughly impressed by his honesty and expertise. Trust is essential to get a loyal customer base... I’m not surprised by all the positive reviews! Will recommend 100%

    Brian Peterson

    Victor was very helpful and was able to diagnose and fix our AC issues with ease. He also took time to explain everything to us. Will definitely use Smart Choice again.

    Shadawn Coleman

    He was very nice and professional. He was willing to work with me as I am a single mother. Not just in it for the money. The money comes anyway lol. Choose SmartChoice

    Erin Hitchcock

    Victor was about to get to our house within an hour on a Friday evening and quickly diagnose the issue and get the heat back on!! He was very professional and wonderful to work with! Highly recommend!!

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