Allied Air Conditioning & Heating Corporation - Palatine

We had our furnace cleaned and are very happy with the entire process. It was very efficient and easy from scheduling to the actual service. The technician, Corey, was very professional. He answered all my questions and did a great job. I would definitely recommend Allied!

Great service. Prompt. Professional.
Out of all of the company’s that I called, this company had my furnace fixed 2 hours after my phone call on a Saturday morning
Big thank you to Bob the technician who came and fixed my furnace. Thank you very much

The team was here two days. They were to replace the heater, air conditioner and water heater. They arrived
On time, clean with maskes (because of covid 19) on ready to work.

I can tell you they were fantastic. Never goofed around, very respectful of our family needs. I would highly recommend Allied to anyone needing service or a whole new unit. From the sales person to the completed install it was top rated. We had 3 other companies that we looked at for this big job. We decided on Allied because they listened to our needs, suggested solutions and bought up ideas we never thought would help.

The second day, they arrived at 7:30 am. They explained what they would be working on and how this would effect the family.

They left at 6pm. They cleaned up. They walked us through their work. Still friendly, respectful and professional. Your team should make you proud. They promised and they delivered.

The McFarlands

Besides being technically competent, Bill was very customer service oriented. He was very courteous and answered all my questions patiently. His inspections of the system was thorough. Donna from Customer Service was also very helpful. She called 15 minutes before to let me know that Bill was on his way. Thank you for the excellent service. I definitely will recommend Allied AC and Heating Corporation for all heating and cooling equipment installation and maintenance. I have been a satisfied customer for at least 25 years.

My water heater broke over the weekend and I'm usually pretty handy so I attempted to fix it myself. After youtubing possible fixes for an hour. I ran a diagnostic myself and went to get the parts. Couldn't find them anywhere so I started to call heating and cooling places. Kyle was on call at first and walked me through how to get the proper parts and how to start the job. (Never solicited for work or compensation, just wanted to help) I wasn't able to get it working so went back to see what what could've been the problem. After messing with the piping for awhile I started calling around again for professional help. Allied had the best prices and response time. Octavio the 2nd on call dispatcher I talked to was just as helpful in trying to help me trouble shoot over the phone. After missing the game and getting frustrated with the whole ordeal I decided to call Allied for an appointment. I specifically requested Kyle or Octavio and the latter came the next morning. He fixed everything good as new and even pointed out some possible hazards i wasn't aware of. I should've just called them to come by in the first place in retrospect. Needless to say, I'm extremely happy with the service, the quality of people/technicians they have there at Allied are hard to find these days. Definitely will be calling them in the future. You guys earned a long term customer. Thanks again Octavio and Kyle.

Allied had prompt, courteous service. The technician identified himself upon arrival (and I had received an email with a picture of the technician in advance). Maintenance was quick and clean. We've been satisfied customers for perhaps ten years. My furnace is 15 years old; at no time did the technician try to sell me a new one. He explained to me what two new parts I should purchase so that the furnace could last a few more years. I trust these people.

It was a big decision for us to decided to have our furnace replaced and install central air conditioning. After much research, we decided to have it done by Allied Air Conditioning & Heating. It's been around 3 months now since we had it installed and we are very delighted with our decision. Everything was done exactly as promised and we are very satisfied. We should have had central air installed years ago but we weren't sure if we would like it. We love it!! Very nice people to deal with.

Steven called ahead of his scheduled visit and was very quick and professional, and followed very good distancing practices with a mask. He found the issue with my A/C unit within minutes and quickly had the faulty part replaced and my A/C back up and running. I researched in palatine facebook groups and Allied kept coming up as great service and fair price, and I will add my voice to that chorus. Very happy with the visit and if I should need anything in the future Allied will have my business. Thank you Steven.

I can't say enough about Allied. These guys are the absolute definition of professional, especially Whittaker.

I called Allied in the beginning of summer when I noticed my A/C was not blowing cold air. They were able to get me an appointment within 2 days and Whittaker was my tech. Long story short, after a very transparent, educational, and professional appointment we were able to get my A/C fixed within a week as it needed some very rare parts (all of which was explained in detail to me).

I signed up for their maintenance package which includes a discount on their services and a seasonal checkup. Fast forward to Fall and I was given a pleasant courtesy call from Jamie to schedule the Fall check-up. Whittaker showed up a few days later to inspect my furnace. He spent an hour inspecting, cleaning, and repairing my furnace to get it ready for the winter - all services which were included in my maintenance package - he gave me some tips on humidifier maintenance and was on his way, all completely free as it was part of my maintenance package.

Really comforting to know if I have any HVAC issues I don't have to worry at all. I highly recommend these guys.

Allied was able to schedule an appointment early the next day as I requested. Joe was on time and thorough. I appreciate that he gave me a heads up about a component that may need replacement in the near future, but he didn't push an immediate sale. Although another company in the area has a slightly lower rate for routine maintenance, I choose Allied for their service and greater scheduling flexibility.