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Amenities

  • Wheelchair accessible parking lot

Ireland Heating & Air Conditioning Co. Reviews - 62

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brad Black

We have been partnering with Ireland for our HVAC needs for the past 22 years, and working with them has always been a pleasure. We began with them in Vernon Hills after a not-good experience with another company. We respected the Ireland family and team for their honestly, professionalism and quality service. When we moved to Chicago a few years ago, Ireland was able to transition to our new residence, but recently determined that wasn't sustainable for their business model. We were disappointed, but they provided a referral for us to a solid family-owned, Chicago-based company. They even transitioned the paperwork to them ... and what a pleasant surprise it was to open the mail recently and have it include a refund check from Ireland Heating & AC for the remaining portion of our annual maintenance contact! It definitely has been a pleasure partnering with you and the whole team for our HVAC needs over the years.

ellen

I feel like I was ripped off.
A/C not blowing cold air. I thought a circuit breaker on the roof had shut off. Repairman came during regular hours and spent a couple of minutes on the roof of my condo bldg, and problem was fixed. Didn't inspect my A/C unit at all. Told me I might also benefit from 1 pound of coolant. I'm not an HVAC professional, so I said ok.

Total bill = $355.

When I called later, I was told the repairman does good work, just doesn't explain it well. Offered $20 off my next repair. Not.
This was my first and last service call with Ireland.

Matthew Greenberg

Our heat went out during a blizzard and negative temperatures the day before we have a huge group coming for the holidays. Iris in the office was amazing on the phone, and they were able to get me a technician at the last minute. David came and fixed everything quick and easy, showed me some good stuff about my system. And was overall very professional and helpful. They helped me out of a jam, so I will be a customer forever. Thank you!

Charles Rosien

Had team out for quote for new HVAC units. They never got back to us with quote and kept promising it was coming. After several months I gave up.

Doug E

We had an extremely difficult AC replacement in a tight attic area. After having terrible experiences with several other companies we called Ireland. Their professionalism was top notch. They were able to explain options for the new installation clearly and simply. When other companies said the job would need a team of guys and take a week- the Ireland team of two came out promptly first thing on day of installation and completed in a few hours. Don't do what I did and call other guys and deal with that mess....call Ireland first and you will be happy.

Iris Rivera

Excellent Service! I hired Ireland to install AC in my house and they did an excellent job! The technicians were very courteous and knowledgeable. I had to step out for a moment and they went above and beyond and walked around and closed all my windows and called to tell me where they left the paperwork and ask what temperature I wanted it set to. I was so surprised to have my new AC completely installed in one day!
The equipment works great! I am very satisfied with the quality of my Carrier Ductless split system.

Rachel Trachtman

I have been using Ireland Heating for years. Every time a technician comes to the house, he has been friendly, polite, courteous and knowledgeable. Through the years we have needed the occasional repair and one year we needed a new furnace and an air conditioner at the same time. Throughout those experiences I have felt like the owners took the time to educate me on my options and at no time did I feel pressured to make a discussion quickly. I have always felt their pricing was fair and just and that they were willing to help me find a less expensive alternative if needed.

Bill Lapelle

I cannot say enough good things about Ireland Heating. We have been customers for over 20 years, and they have been consistently honest, providing superb service and technical skill. We called them this morning at 8 am- coldest day of the year, a holiday, 8 below zero, and 54 inside. They reacted promptly, got to the house quickly on a holiday, identified and fixed the problem, and had heat pumping again within an hour.

We trust them. They are loyal, dependable, so honest- knowledgeable and hard working, and committed to helping the customer. Dave Ireland and his team provide superior quality in all aspects of their business- including answering the phone on New Years Day at 8 AM. And we are grateful.

Susan Levy

Always reliable and ready to help. We have been customers for 10 years after Ireland installed our two new hvac systems. After calling in the morning with a non working ac in one part of the house an accomodating appointment was made that day and fixed w no fuss and efficiency and kindness on part of serviceman. Great team and dependable.

Lunds Lunds

Always professional, from customer service/dispatch to service technicians. We use Ireland for scheduled maintenance, and recently had to call them for an unexpected repair. Dispatch was fast, and the tech was punctual and called ahead. Felipe made the repair quickly, explained beforehand what he would check/do and afterwards explained what was done. He also performed my scheduled maintenance while he was here so that I avoided an additional charge. When all was said and done, I actually felt like I got more for my money than expected. That is a rare commodity when it comes to service, but that has been my consistent experience with Ireland.

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