We reached out to Pinnacle Heating & Cooling, Inc to look at our system after being told by another company that we had to replace the entire unit. Their representative, John, responded quickly, diagnosed the actual problem and repaired within 30 minutes. Great customer service! He explained everything and did the repair professionally and quickly. He knows his way around an HVAC system. We will definitely use them again and recommend them. As a result, we were able to save thousands of dollars.
Andy is a wonderful addition to the staff at Pinnacle Heating & Cooling, Inc!! This company's policies, ethics, and customer service far exceeds my expectations! It’s such a pleasure to work with them - I always know it will be done right! Thank you for such awesome service!
The serviceman is great! We have used other HVAC companies in the past who have charged an arm and a leg but never actually fixed anything. He took the time to thoroughly review our system, replace filters and check out any potential leaks. His diligence paid off. Our a/c is now working better than it has since we moved into this house. I highly recommend!
Smith went above and above any HVAC repair expectations I had. He was polite, professional, and punctual. He also carefully explained how to troubleshoot my old heater and offered to go out of his way to find a part that was no longer available. For as long as he serves the area, he has earned our business.
The guys who came out for the work were great,super friendly, professional and pleasant to have around. Pinnacle Heating & Cooling, Inc prices were fair, and they were recommended by a dozen different friends. They did a great job, and I'm really cozy in my house now. Highly recommended.
Pinnacle Heating & Cooling, Inc technician did an exceptional job and is always very thorough and caring. He also is very informative and explains things in detail. I was so pleased with his thoroughness that a referral was provided to a friend that is looking to purchase a new air conditioning unit in the fall 2020. Thanks for your commitment, loyalty and ensuring the customer experience is a successful and memorable one!
Eric came out on time as scheduled, very professional and knowledgeable about my unit. He also installed a new programmable thermostat and took the time to completely program all my settings and explain how to modify my settings if need be in the future. Great experience. Will use again. Highly recommend.
My air conditioner went out in my house and I called them to fix it. They came right out and fixed the problem. I was very happy with their service and would use them again if needed.
I was extremely pleased with the service I received from Pinnacle. Rabin arrived and was a consummate professional. He thoroughly checked my AC system and diagnosed my problem, all the while explaining what he was doing and why. He was extremely knowledgeable and his experience showed in how efficient he was in servicing my AC unit. I would highly recommend Pinnacle and plan on using them again.
I have used Pinnacle Heating & Cooling, Inc a few times over the past few months. They are always punctual and friendly. The service technicians are thorough and explain any problems in layman's terms. I have never felt pressured to buy/replace anything I don't need. Quite the opposite, they have suggested a couple of less expensive recommendations for the given situation. I'm a very satisfied customer.
Charles Yost
We reached out to Pinnacle Heating & Cooling, Inc to look at our system after being told by another company that we had to replace the entire unit. Their representative, John, responded quickly, diagnosed the actual problem and repaired within 30 minutes. Great customer service! He explained everything and did the repair professionally and quickly. He knows his way around an HVAC system. We will definitely use them again and recommend them. As a result, we were able to save thousands of dollars.
Lillian Davis
Andy is a wonderful addition to the staff at Pinnacle Heating & Cooling, Inc!! This company's policies, ethics, and customer service far exceeds my expectations! It’s such a pleasure to work with them - I always know it will be done right! Thank you for such awesome service!
Kristine Medina
The serviceman is great! We have used other HVAC companies in the past who have charged an arm and a leg but never actually fixed anything. He took the time to thoroughly review our system, replace filters and check out any potential leaks. His diligence paid off. Our a/c is now working better than it has since we moved into this house. I highly recommend!
John Tepper
Smith went above and above any HVAC repair expectations I had. He was polite, professional, and punctual. He also carefully explained how to troubleshoot my old heater and offered to go out of his way to find a part that was no longer available. For as long as he serves the area, he has earned our business.
Guillermo Braswell
The guys who came out for the work were great,super friendly, professional and pleasant to have around. Pinnacle Heating & Cooling, Inc prices were fair, and they were recommended by a dozen different friends. They did a great job, and I'm really cozy in my house now. Highly recommended.
Kenneth Oliver
Pinnacle Heating & Cooling, Inc technician did an exceptional job and is always very thorough and caring. He also is very informative and explains things in detail. I was so pleased with his thoroughness that a referral was provided to a friend that is looking to purchase a new air conditioning unit in the fall 2020. Thanks for your commitment, loyalty and ensuring the customer experience is a successful and memorable one!
William Bradley
Eric came out on time as scheduled, very professional and knowledgeable about my unit. He also installed a new programmable thermostat and took the time to completely program all my settings and explain how to modify my settings if need be in the future. Great experience. Will use again. Highly recommend.
Joseph Mark
My air conditioner went out in my house and I called them to fix it. They came right out and fixed the problem. I was very happy with their service and would use them again if needed.
Juan Phillips
I was extremely pleased with the service I received from Pinnacle. Rabin arrived and was a consummate professional. He thoroughly checked my AC system and diagnosed my problem, all the while explaining what he was doing and why. He was extremely knowledgeable and his experience showed in how efficient he was in servicing my AC unit. I would highly recommend Pinnacle and plan on using them again.
Kelly Palmer
I have used Pinnacle Heating & Cooling, Inc a few times over the past few months. They are always punctual and friendly. The service technicians are thorough and explain any problems in layman's terms. I have never felt pressured to buy/replace anything I don't need. Quite the opposite, they have suggested a couple of less expensive recommendations for the given situation. I'm a very satisfied customer.