Archway Cooling & Heating

I've been in my home 16 years- during which time I've had at least 10 different companies here for various A/C problems and servicing issues. I knew that replacement of my system was inevitable and necessary. But each time those companies came out, they'd make me feel like it was such an overwhelming and costly expenditure that I'd usually end up having them do a "patch up" job just to get me thru the summer! This was the final summer for us! We called Archway and they promptly came out and gave us a very fair estimate and assured us they could get it done. There was a bit of delay b/w giving us an estimate and actual installation but this was to be expected during the PEAK of Summer in the midst of a global pandemic. This is the BEST my home has ever felt!! Overall, we are EXTREMELY PLEASED and will most assuredly be using them for ALL of our heating and cooling needs going forward. Reasonably priced. Reliable. Professional.

Archway installed our HVAC system when we build our house 22 years ago and we have used them for maintenance and emergencies ever since. When our furnace stopped working last week we called for a technician in the morning and had one that afternoon. Unfortunately, he informed us it was time for a new furnace. He called the office and we had a representative in our house an hour later telling us what our options were. We now have a new HVAC system. Everything was done with professionalism and courtesy. Could only be happier if it had been free.

In one day, the Archway installation team replaced a pair of 20 year AC and heating units. Everything went very well from the informative, no pressure sales call, to getting the Amren credit processed, to the installation. I would highly recommend Archway.

After obtaining 3 bids from local HVAC Companies, I selected Archway for my A/C - Furnace replacement. My replacement unit was 16 years old, and I paid for 2 1/2 pounds of Freon Charge last summer - and the unit continues to freeze up due to a leak in the coil. The salesperson was transparent throughout the decision process and I never felt pressured or misled in any way. The installers were prompt and the commitment made by Archway on installation (time of arrival and time of installation) was spot on. I also appreciate the legwork the salesperson did on ensuring I received the appropriate rebates through Ameren Illinois.
Archway will get my business when my other unit (split system for a 2 story) is ready to be replaced.
JW

Never got the ground, Lowes had it set up.to i stall power attic cent fan to replace the one i have now. Only to be told they dont do cooling fans, the guy i talked was about rude on the phone. I wouldnt reccomend them to anyone
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Archway has been taking care of my heating and cooling for over 15 years. The replacement of our old system with a new, more energy efficient Trane went exactly as Karen and company said it would. The installers called in advance, arrived on time, and completed the installation without issue.

Had our 18 year old HVAC replaced. Archway had super communication and each person was very personable. Showed up on-time and the new Trane system is working great! Highly recommend.

Had a technician come out to look at my furnace because I wanted different quotes b4 I made a decision rather to replace or not. this company sent someone out and made a bad problem worse. none of the other company's that came out touch the thermostat since that was clearly not the problem but this company did and broke it. now my nest won't turn on therefore my ac doesn't work. ac and nest both we're working fine b4 that. and he tried not to take any responsibility for it. long story short we went with someone else.

If you ever have AC or Heat issues Archway is the company to call. I called them at 8:00 AM they were at my home by 9:00 am serviceman diagnosed the problem which was a cracked heat exchanger they installed a new furnace the next day. Thanks again to Archway Cooling and Heating for a job well done

We had a new air conditioner and furnace installed yesterday. Archway Cooling and Heating did an amazing job! Very professional and helpful. I definitely recommend this company for any heating or cooling needs!