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S & R Heating Reviews - 17

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
BK Surratt

Jake completed the final connection of the line set for my mini-split in our garage. He cut and flared the excess length of pre-made line sets for a custom fit. His professionalism and expertise resulted in a great install. He also did annual maintenance on our HCAC system and ordered parts to repair the pilot light in our gas fireplace.

Casey Suhr

S & R is made up of a father and son team. Our a/c went out last week and I requested bids from several companies. With it being during a heat wave, lots of companies were booked out. I called Jake on a Saturday morning and he sent out his father to take a look and give us a quote. They were able to come MONDAY to help out my family and get us running again. With two young kiddos, I was not looking forward to the following week of consecutive 100 degree days. Jake and his dad were great, on time and super reasonable in price. They provided quality service. Thanks to them, we have a great new hvac system that should last us a long time. Thank you so much S & R heating and cooling! We definitely will be recommending your name. Shop local folks!

Nichole Pagano

S&R showed up to our house within three hours on a 107 degree day after our AC stopped working (and it was 87 degrees in our house). He was extremely informational and taught us a lot about how the unit works and was in and out within 20 minutes with a simple fix. S&R is a LOCAL Boise father/son team who don't haggle or charge extreme fees and are very professional and knowledgeable.

After calling 10+ other companies S&R were the only ones who answered and showed up when it mattered. We'll be referring them to everyone we know from now on. Thank you guys!

Peggy Dilworth Gardner

I wish I could give Joseph and Jake Strong ten stars. S&R Heating and Cooling is a family run business that raises the bar of customer service and integrity. My 28 year old furnace is running better than it has in years! They took great care to make sure I kept warm by providing heaters and even firewood for my fireplace while taking time to get the repairs done right at a great price. My furnace has a new sticker and I am warm and smiling.

Bentley B

I can not say enough great things about our experience with S&R. Our AC went out and even though I called at 9pm, Jake replied quickly and was out here the next day. He was professional and fair and our New AC works great. He was so easy to work with. He was up front with all of the charges, and there were no hidden labor costs like with the other companies. I would recommend him for all HVAC needs.

Vlasta Barden

This company is top notch. Jake and his dad are amazing at what they do. I love all the information they provided for my husband and I and answered all of our questions. In 105° weather there were able to unhook and install the ac. And have it turning on at lunch time. Very professional and understanding. Thank you

P J

S & R saved me $2,300 on a $2,500 charge from another company! Jake fixed us up with no fluff and no fuss.

I will trust him with all my HVAC needs!

joe wish

Not even 1 star for this company. Was put in contact thru our insurance company. Joseph was extremely rude when I explained my situation, talked down about our insurance company and refused to make an appointment with us. NO INTEGRITY AND IS ONLY AFTER THE BIG MONEY CUSTOMERS must be originally from California. The WORST COMPANY IN IDAHO S & R Heating and Cooling!!! They make Perfect Heating and Air seem like a great company

Matthew Jamison

I received several quotes for my AC unit that was not working. Everyone told me I needed a new air conditioner and the old one was to old to fix. Jake came told me the fan was bad and ordered/replaced the fan and it has been working for 4 years now without another issue. I would recommend S & R Heating both for their expertise, but also for their honesty. Sorry it took so long to write a review -

Kelly DeSoto

Thank you for being an awesome company! Not only did you show up the same day, but you were also early, courteous, honest, and you saved us thousands of dollars! Thank you, we are now customers for life! Looking forward to future services and purchases for our home! Thank you for giving our old AC unit one more life!

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