I was advised my unit was was old and it was low on freon because it had a leak. The problem I had with the unit is it would freeze up after running for 10 hours or more. I ask could you find the leak, he said O we dont fix leaks. I was then told we can put more freon in for $142 a pound or I can give you a quote on a new unit. I read one of the comments that was posted about a year ago and the unit had a leak and the leak was found and fixed. Maybe since it was about a year ago since the comment was made they longer look for leaks and fix them or maybe because he couldn't do the same for my unit.
After Jordan Air in Watkinsville failed us over and over again for close to three years after they installed our system, the last straw came when my elderly parents went a week without AC during a heatwave. Indoor temps over 80 degrees day and night. Finally I reached out to Kovack for help, got an instant response, and the next day a real HVAC tech named Scott Richard came out and put us on the fast track to AC. A part was ordered and when it came in Friday, Scott came out and got the air going again. HERO Scott Richard prevented all of us from spending yet another weekend in dangerous temps indoors. Lets review:
1) Jordan air should be ashamed of themselves. They don't have any skills, appointments or truth.
2) The owner / manager of Kovack is awesome and made sure we didn't have to suffer anymore. We thank you.
3) Scott is a HERO. Its easy to tell which techs have training and skill versus the shake and fake jokers Jordan kept sending out. Scott is a good man, and we will look to Kovack from now on to help us with our AC.
Bad start with service rep but Michael has taken a tremendous amount of time to make sure that we are satisfied customers! Everyone has been helpful from the operator through out. Look forward to work with your people for day to day service.
Kovack Mechanical did a great job on the swap out of our old AC and furnace for new more efficent equipment. They helped educate us on the different replacement options available and highlighted various rebates and tax credits that allowed us to buy higher efficency units while still staying within our budget. Looking forward to warm winters, cool sumers and lower utility bills thanks to the new multi-stage equipment. Thanks guys!
Bill did an amazing job today. I’ve had a leak apparently for quite a while (almost 2 years it seems) and he was the only one to find the leak and get it fixed! Would highly recommend Bill through Kovak Mechanical.
Kovack Mechanical was a life saver this summer when our old unit was freezing up and we were roasting! He came out same day and we were back up and running that evening. We recommend Mike and Kovack Mechanical to anyone with heat and air troubles.
They came out the next day to look at our HVAC. Thought it was going to be low on freon, nope needed a part. They got the part that day and replaced it the next day. System is now working great. So thanks Mike and Steve
Awesome service. Fast and super fair priced. I know I wasn't sold anything I did not need. Had another AC company out telling me my whole system needed replaced. Which it did not. Thank you Kovack. Glad to know I can trust you!
I called yesterday afternoon. They came out first thing this morning. How’s that for fast service?! Very courteous and friendly. They fixed my problem in under an hour and now it’s nice and cool here. Highly recommend!
Black butterfly
I was advised my unit was was old and it was low on freon because it had a leak. The problem I had with the unit is it would freeze up after running for 10 hours or more. I ask could you find the leak, he said O we dont fix leaks. I was then told we can put more freon in for $142 a pound or I can give you a quote on a new unit. I read one of the comments that was posted about a year ago and the unit had a leak and the leak was found and fixed. Maybe since it was about a year ago since the comment was made they longer look for leaks and fix them or maybe because he couldn't do the same for my unit.
john Gay
Great customer service! I needed additional cooling in my basement and Kovack Mechanical set me up with a split unit.
They were fast to deliver and great on price!
Highly Recommended!
Steve S
After Jordan Air in Watkinsville failed us over and over again for close to three years after they installed our system, the last straw came when my elderly parents went a week without AC during a heatwave. Indoor temps over 80 degrees day and night. Finally I reached out to Kovack for help, got an instant response, and the next day a real HVAC tech named Scott Richard came out and put us on the fast track to AC. A part was ordered and when it came in Friday, Scott came out and got the air going again. HERO Scott Richard prevented all of us from spending yet another weekend in dangerous temps indoors. Lets review:
1) Jordan air should be ashamed of themselves. They don't have any skills, appointments or truth.
2) The owner / manager of Kovack is awesome and made sure we didn't have to suffer anymore. We thank you.
3) Scott is a HERO. Its easy to tell which techs have training and skill versus the shake and fake jokers Jordan kept sending out. Scott is a good man, and we will look to Kovack from now on to help us with our AC.
Howard Hulsebus
Bad start with service rep but Michael has taken a tremendous amount of time to make sure that we are satisfied customers!
Everyone has been helpful from the operator through out.
Look forward to work with your people for day to day service.
Brad Snyder
Kovack Mechanical did a great job on the swap out of our old AC and furnace for new more efficent equipment. They helped educate us on the different replacement options available and highlighted various rebates and tax credits that allowed us to buy higher efficency units while still staying within our budget. Looking forward to warm winters, cool sumers and lower utility bills thanks to the new multi-stage equipment. Thanks guys!
Lindsey Finn
Bill did an amazing job today. I’ve had a leak apparently for quite a while (almost 2 years it seems) and he was the only one to find the leak and get it fixed! Would highly recommend Bill through Kovak Mechanical.
Jessica Pipes
Kovack Mechanical was a life saver this summer when our old unit was freezing up and we were roasting! He came out same day and we were back up and running that evening. We recommend Mike and Kovack Mechanical to anyone with heat and air troubles.
John Fears
They came out the next day to look at our HVAC. Thought it was going to be low on freon, nope needed a part. They got the part that day and replaced it the next day. System is now working great. So thanks Mike and Steve
David Presten
Awesome service. Fast and super fair priced. I know I wasn't sold anything I did not need. Had another AC company out telling me my whole system needed replaced. Which it did not. Thank you Kovack. Glad to know I can trust you!
rose lunsford
I called yesterday afternoon. They came out first thing this morning. How’s that for fast service?! Very courteous and friendly. They fixed my problem in under an hour and now it’s nice and cool here. Highly recommend!