Provillian Services Heating & Air

Great Customer Service! The technician was upfront, honest and gave great alternatives. Due to that, I putchased the service plan on 2 units for a year. I was recommended by a coworker and they lived up to the hype

Best HVAC Repair business in town! Jerrod Replaced my fan blade, serviced my furnace and repaired my compressor in less than 45 minutes! These guys are the real deal! I look forward to continuing my service agreement.

Another HVAC company tried to rip us off and spend 20K on new HVAC units. A neighbor recommended Provillian. These people are outstanding! Our units only needed one small part replaced. Provillian did that in an hour. They have been taking care of the same units ever since. Three years later they are running just fine. Highly recommend Provillian!

We are so happy we went with Provillian. In a months time (which has been SO fast compared to other work we have had done on our house) they evaluated our space and were able to install a new system so our sunroom could have heat / air. There were many issues to overcome, but they were solution oriented and so positive! I appreciated their honesty and communication skills. We cannot recommend them enough!

On Sunday, Alex Rowe, owner of Provillian Services, came to my house to check on my heating issues. First of all, It is quite impressive to me that the owner would come to my house and go into my crawl space! He obviously is quite involved in his company. He first checked my thermostat where he found that I had switched the setting from heat to ac. Hate that!! My house was Quite Cold. Alex still went into my crawl space to check the unit and he came out so quickly I thought there was a major problem. Instead, the opposite was true. He said there were no issues with my heating system. I was quite thankful to hear that information. I am equally thankful that he did not come out of my crawl space with a long list of bogus repairs. He could easily have done that and I wouldn’t know the difference. Alex is obviously a man of great integrity and it is an honor and a pleasure to work with him and his company. I would recommend Provilliam Services to anyone, anytime. Oh, he also gave good advice and help about rodent prevention. Walking around your house and looking for openings is the first step, and Alex did that patiently and willingly, and even showed me how to pull apart steel wool so that rodents can eat and die. So again, many thanks to Alex for his honesty and very good advice.

My water heater stopped working on a Friday, friends recommended several HVAC companies, without having any luck , a friend recommended I call Gavin.
GAvin was awesome to work with! He delivered as promised! Although, my situation was urgent he fit me into his schedule, always called me to let me know what time he will arrive and showed up on time!!
He is very knowledgeable and professional ! Great service!
Thank you Gavin & Provillian Services !

Provillian is better than A+++. They are a professional, extremely high quality and efficient company (Owner, office staff. Techs). Over last almost 10 yrs they have repaired old heat units, ac compressor, heat pump upstairs, and thermostats. They have done complete new install with 4Ton Ruud for main and newly finished basement including ductwork/vents/thermostat/dehumification and tied to HEPA house filter, a new heat pump and new Ruud AC for 3rd floor. They have put in new thermostats, converted me to new gas furnace, gas stove and hot water heater. They have cleaned/sanitized 3 floors of ductwork and vents and there had to be over trash bag full of stuff collected from ducts from new wood flooring and carpet install, wood framing, sheetrock, sanding, painting and the years before us. We have kept a Preventive Maintenance Agreement (PMA), it works and they will answer any questions, when I don't know. There is nothing I don't trust them with for the house.👍👍

The foundation of our relationship with the Provillian service team is honesty and transparency. In January of 2006, our heating unit went out and we were desperate to get it fixed. Provillian services came out and found there was nothing wrong with the unit; a trip wire just got loose. They charged the $50 service call and left. They could have claimed something was wrong, charged much more and we would have gladly paid. That kind of honesty you never want to part with.

We’ve been clients since then and have watched the company grow as well. Their honesty, professionalism and service excellence has not diminished one bit. We’ve referred them to a number of our friends and they all say the same things about this company.

Everyone in my complex uses Provillian and after my last experience, I can see why. They came out for an annual check-up, spotted some issues and kept coming back until my furnace was working perfectly. They have even called to follow-up.

I feel totally safe with their technician (and even owner) coming into my home - even if I'm not there. As an extra bonus, my dog loves the Provillian tech who is often around my property servicing other units.

I feel that their prices is fair and reasonable - they aren't trying to rip me off like other companies have in the past. I totally recommend Provillian to anyone.

We trust Provillian Services with all our HVAC service needs. They maintain our equipment in top shape, anticipate weak areas, and replace needed parts thus preventIng ugly outages. Their prices are fair and service prompt.
We subscribe to the annual service contract, highly recommended! We have referred many people over the last 20 years, including our church built in 1930s. Fair, honest, trustworthy!