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  • Wheelchair accessible parking lot

J & J Heating Air Plumbing Reviews - 57

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Miclene McGhee

From quoting, to review of systems, to installation J&J out performed the competition. Stacy is wonderful to work with; very professional and knowledgeable about complete HVAC systems. 10 year Warranty on HVAC and 5 year Warranty on thermostat. The installation crew arrived on time, completed install same day, cleaned up work area. Stacy returned to inspect workmanship and program smart thermostat. My 15.5 SEER heat pump is quiet and the variable speed air handler controls humidity. I love my system.

Tim Berry

Wow!! I cannot speak highly enough about this company. We had an emergency situation here at my house. And I spoke with 6 different people and no one even cared to call back. I called J&J and Stacey called me back within minutes and was at my house within 30 minutes. He was honest efficient and had me up in running within the hour. I will never use any one else

Sara Smith

Stacy Putnam just left. He was here at 8:00 on a Monday night, right before July 4th. Technically it's a holiday. This man came out diagnosed our system and got us up and running again within and hour. Very impressed. Thank you all so much.

Mark Mallonee

J&J was prompt and professional when qouteing a new HVAC system. They provided options for every budget from minimum requirment budget friendly to top of the line. as well as pros and cons of each. they also offer a great labor warranty.
Top notch install as well. Showed up as scheduled and got to work immediately completed job in a timely manner.

Tia Messer

Water Heater Line Repair

This is the first time I’ve had to use a plumber for my own home. My water heater line decided it wanted to be be Old Faithful from Geyser National Park for Halloween. Needless to say I woke up to a not so nice water show happening in my laundry room. I called right at 8am and was greeted with a very friendly and professional individual who got me the answers I was looking for right away. (A couple other places I called were not very friendly or gave me “I’ll have someone call you back”).

I called around some more but the friendliness and helpfulness of Lisa sold me. She was able to get me in same day. The plumber, Austin, was extremely helpful and professional. He explained everything I needed to know, fixed the problem, and gave me some solutions to help me in the event I was every faced with the same problem (water spewing everywhere even with the main shut off and line open). Needless to say it was an eventful day. What started as total chaos and frustration ended with peace of mind and gratitude for such a wonderful business. J and J was truly the answered prayer of a single mom struggling to stay afloat.

Alan McDade

J&J has given me fair prices, quick response, and great customer service. Staff are very knowledgeable. I especially appreciate Joshua and Rome for the great support and installations they've provided on my 3 systems.

Lee Page

We used J and J to do some major plumbing for our house and we were very satisfied with our experience. They kept us under budget, were timely and all of their workers were professional. From start to finish the process was great. Later, we had a minor AC issue and they were prompt in getting to our home and the service agent was quick to get the issue resolved. The pricing was fair and even better than I expected. We will continue to use JandJ for any of our needs maintaining our home!

Ruthie Page

We have recently used J&J for AC and plumbing work and could not be more pleased with our experience! Every employee we met was extremely kind, knowledgeable and extremely efficient in doing their job. We will definitely continue to use this company and continue to share them with people we know! Thanks again!

Mark Snowden

I could not be more pleased with J&J Heating and Air Conditioning. I had requested an estimate from another company; but kept being put off after their initial site visit and my calls were not returned. After a week of being put off, I called J&J. Stacy came out that morning, worked up a proposal while in his truck, and presented it to us within a couple of hours after our initial call. After we accepted, we had a completely new system up and running at the end of the next business day! The day of the installation I got a call saying they would be there at 8:30 - they arrived at precisely 8:30! I am not an HVAC expert but I have worked as a residential electrician and I know quality when I see it. J&J also made me aware of building code requirements that were overlooked by the other company, I have had a couple of occasion to call the office and Lisa and Jenny are both very friendly and professional. Twice now Stacy has checked back with us to follow up on questions we had. I'm 74 and have never dealt with a company that was more prompt, professional, and gave such excellent customer support. I would give anyone my very highest recommendation for J&J!!! They are certainly well recognized by Bryant based on their numerous awards service medallions.

Michael Hatcher

Experience was great from the time I talked to Lisa until the installation was done. J&J Installed a Tankless water heater, Chuck and company were both friendly and informative, work was done in accordance with all codes and within the time frame they promised. When the inspector was very late, Chuck stayed and answered any questions needed. None were asked because the installation was done very well. I will definitely recommend them and use their services again

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