Armstrong Air and Electric

Tech Chad was very helpful, well-mannered and understanding of the issues with my unit. Absolutely would recommend Armstrong.

My two AC units were due for 6 month maintenance through Armstrong Air, and Chad arrived promptly at the scheduled time. He texted 30 minutes before to let me know when he would arrive. He serviced both units thoroughly and even modified one of the lines so that it would work more efficiently. After discovering that one of the capacitors needed replacement, he informed me that the part was under warranty so that the only cost would be a labor charge. I trust Chad’s expertise and recommend Armstrong Air as well as Chad to provide excellent and honest workmanship.

Chad was absolutely througher i have a recurrent drain clog issue he serviced better than anyone before I have had my unit 6 years. Would give him a gold star

I tried to give the folks at Armstrong two chances to earn my business. The first time, I never heard back from them. The second time, the receptionist was very short and abrupt before transferring me to someone else. When I finally reached Tom, the “comfort specialist,” he was also short and interruptive when I was explaining my needs. Before I even had a chance to ask for a quote on a full AC system replacement, he dismissed me and said he couldn’t get to me. There are so many other qualified HVAC options in the area who treat people with more kindness and respect.

Luis C provided great service on my air conditioning system. He diagnosed a refrigerant pressure issue and was able to resolve it promptly.

A/C went out and current maintenance provider couldn’t get anyone out for a week. Called Armstrong and they had someone out that morning. Christian was on time, friendly and efficient. He diagnosed a tricky problem and provided a short term solution to get the A/C again until a part was ordered and delivered. He came back two days later and replaced the part quickly and was on his way. Armstrong has more than earned my business going forward. I signed up for the maintenance program on the spot.

Joseph was great and explained everything thoroughly about what was being done and current condition etc. Always happy with Armstrong and glad they have great technicians loke Joseph working with them.

Today I had a preventive maintenance check of my A/C unit and a very professional young man by the name of Chad came out to provide the service. He called and let me know he would arrive in about 30 minutes which was a pleasant surprise because he confirmed he was coming and he was going to be early. When he arrived he introduced himself and told me what he would be doing both inside and outside. I like to observe the technicians so I can learn and Chad was very patient and explained the different things he was doing. I have been a customer of Armstrong for almost seven years and have found them to be professional and responsive. I have had many service technicians over the years but Chad was one of the best and it shows Armstrong Air is hiring and training good people.

I've used Armstrong Air in past, have referred others as result of my extreme satisfaction, and just yesterday needed their services again when our upstairs unit stopped cooling. Scheduled the appointment with short notice (in August no less), and Technician was actually early and called before arriving. Technician quickly diagnosed the issue, clearly presented options, and had replacement part on truck to remedy the problem. Technician Devin was courteous and professional and completed task in a relatively short amount of time. As a courtesy, he even treated condensate pan and vacuumed the condensate line to outside. All Armstrong Employees I've ever encountered have been the best, and Owner Paul Richards is one of the most honest and customer oriented stand up people I ever have met. I have no reason to ever look for another contractor, when find a gem you know it.

Armstrong was great and specially Josh, who take care of the air conditioning of my house.