Called about a specific plumbing issue. Checked plumbing for flow and leaks, and updated me on what may be needed in the future with an estimate. I’m completely satisfied with the work and communication about what was done and what may be done if needed, in the future.
Javier S. was great; professional, friendly, and knowledgeable! He installed a surge protector. He also performed maintenance on my system. He cleaned out a bunch of slime and build up from my drain. Perfect timing because it likely would have backed up soon.
Incredible experience. Very pleased with this Company. They are super efficient in scheduling your appointment and keeping the schedule on track during the entire process. Our crew Nick and Logan were amazing, courteous, and did a very challenging job in just a couple of hours. I would highly recommend them and will continue working with them through further plumbing upgrades.
Worst plumbing company in all of Tampa. I've been waiting for a call back from the "manager" for three weeks. Multiple calls made without any call back.
They cut unnecessary holes in my sheetrock and did NOT resolve my issue.
I went with a real company instead. One that offered better value, service and customer service. Save your money do not go with this company.
Joe, the tech not the owner, was great. He was knowledgeable and quickly diagnosed the problem, clearly explained what he was doing each step of the way, was incredibly respectful of our home & pets, and has a terrific sense of humor to boot (particularly helpful in our 87 degree home at the tine.)
I highly recommend the Cool Joe maintenance and service contracts, the entire Joe Cool team, and especially super tech Joe.
Dustin, Matt and the rest of the Joe Cool team performed a perfect job from troubleshooting the problem to installing an entirely new, upgraded system- flawlessly. Rae, the service tech relayed the project clearly who handed the issue off to Matt who found a full system in stock, while providing a free temp unit during scheduling. Only several days later, Dustin and his crew arrived on time, were professional and installed the new system without issue - ahead of schedule. Great job!
My AC went out over the weekend, called Joe Cool at 0730 Monday morning they had a guy Adam out at 9 am. He diagnosed the problem and stated he could have it fixed in 2 hours. I thought it was a little pricy but I knew it would be fixed properly and within in 2 hours so I went ahead and had it fixed. Adam too pictures of the damage parts and the fixes that he did plus sent them to me for my reference. We have 5 dogs and they were no bother for him! Awesome job I will defiantly use them in the future when needed!
James Osman
Called about a specific plumbing issue. Checked plumbing for flow and leaks, and updated me on what may be needed in the future with an estimate. I’m completely satisfied with the work and communication about what was done and what may be done if needed, in the future.
Suzanne Shelhart
I thought I had a water leak. Mitchell didn’t find one, thankfully. But the response time was great and their service very professional.
Jimmy B
Our coil was leaking and needed to be replaced. They did the job timely and even worked with us on the price.
Janet Lypka
Javier S. was great; professional, friendly, and knowledgeable! He installed a surge protector. He also performed maintenance on my system. He cleaned out a bunch of slime and build up from my drain. Perfect timing because it likely would have backed up soon.
Dali Kranzthor
Incredible experience. Very pleased with this Company. They are super efficient in scheduling your appointment and keeping the schedule on track during the entire process. Our crew Nick and Logan were amazing, courteous, and did a very challenging job in just a couple of hours. I would highly recommend them and will continue working with them through further plumbing upgrades.
John Gemmellaro
Worst plumbing company in all of Tampa. I've been waiting for a call back from the "manager" for three weeks. Multiple calls made without any call back.
They cut unnecessary holes in my sheetrock and did NOT resolve my issue.
I went with a real company instead. One that offered better value, service and customer service. Save your money do not go with this company.
Marilyn Stern
Service workers, James Rogers and his assistant, were polite and neat. They provided clear estimates and service.
Nicolas Machado
Joe, the tech not the owner, was great. He was knowledgeable and quickly diagnosed the problem, clearly explained what he was doing each step of the way, was incredibly respectful of our home & pets, and has a terrific sense of humor to boot (particularly helpful in our 87 degree home at the tine.)
I highly recommend the Cool Joe maintenance and service contracts, the entire Joe Cool team, and especially super tech Joe.
Paul Gabriel
Dustin, Matt and the rest of the Joe Cool team performed a perfect job from troubleshooting the problem to installing an entirely new, upgraded system- flawlessly. Rae, the service tech relayed the project clearly who handed the issue off to Matt who found a full system in stock, while providing a free temp unit during scheduling. Only several days later, Dustin and his crew arrived on time, were professional and installed the new system without issue - ahead of schedule. Great job!
Brian Eells
My AC went out over the weekend, called Joe Cool at 0730 Monday morning they had a guy Adam out at 9 am. He diagnosed the problem and stated he could have it fixed in 2 hours. I thought it was a little pricy but I knew it would be fixed properly and within in 2 hours so I went ahead and had it fixed. Adam too pictures of the damage parts and the fixes that he did plus sent them to me for my reference. We have 5 dogs and they were no bother for him! Awesome job I will defiantly use them in the future when needed!