Joe Cool Home Services

Be super cautious with these people. Very unprofessional and my AC is on my roof. Had a new unit purchased and installed and they missed over 5 obvious city checkpoints for a generic install. 5 OBVIOUS things…let’s just say my unit sits at like a 25 degree angle up on a flat roof. Hahaha ya how does that happen? Well it’s not flooding my entire house and they could care less. Asked me to hire a $1,000 legal inspector to assess who was wrong and the inspector said clearly them look at this pathetic install job. Now Joe Cool says nope I’m a liar and they will hire their own inspector. Riddle me this it’s been since June 1st install date and they can’t even do a good enough job to clear the permit. City is laughing at them but then they want to blame me for spending money for a new AC and I’m at fault. Joke of a company and management will cuss you out, call you bad names, smoke cigarettes in your driveway, tell you good luck to find someone else to fix my house, laugh at you with their team getting into the car and then speed off making rude remarks. Sad display of a business and I’ll get what I’m owed!! You’re lucky I can only add photos to this review because the videos would shock you. That’s if you actually send out a licensed AC guy to check on my unit instead of a guy who only works in plumbing hahahahahahahaha

Jimmy H and Kaley were a great duo. Their calm demeanors and teamwork made my stress go away. I loved that they went all the way to Home Depot to get the new faucet and they were kind enough to send us pictures of all the options.

Jarrett came out within an hour of me calling on Memorial Day and identified a problem that the prior technician from a different company missed. Was very happy with the attention to detail and explanation.

The service technicians were so professional and courteous and just really pleasant and engaging people. They fixed the two problems and left a very clean bathroom when they were finished. Very satisfactory outcome.

I liked Mitch a lot. I will ask for him every time I call with need of service. I found him very helpful and extra nice.

Mark and Dakota came out and installed my toilet. They were AWESOME!!!! Professional, polite, courteous and efficient. They installed my toilet quickly and even cleaned up after themselves!! I would give 10 stars if I could. :)

Jimmy came by on time and fixed my plumbing problems quickly. The price was reasonable. I was very happy to get the problems fixed.

My service was with Dale. If all of the techs are this good I can assure that you will be in very good hands. Dale went through each plumbing outlet and checked everything even though he was here for one issue. He gave a comprehensive assessment and 5 options for repair and maintenance. I felt very confident that he could diagnose and fix the problem effectively. I wouldctrust Dale with all of my plumbing needs. 🌟 🌟 🌟 🌟 🌟

Tony did a fantastic job for us. He was straightforward, kind, respectful and knowledgeable. Big fan of the joe cooling team

Called 3 plumbers to inquire about a non working toilet and leaky water heater. Joe Cool was the most professional in explaining what was likely going on and had someone out within a couple hours. Mitch showed up, was super thorough in explaining everything along the way. I paid a super reasonable rate and wasn’t oversold anything. I found my plumbing company.