My air conditioner quit cooling and Key Heating and Cooling sent Zack out , seemed like only minutes had passed when he arrived. He quickly diagnosed our problem and fixed it in a short amount of time.
Zack was very friendly and gave a very professional service for his company. If ever needed I would love to have Zack do my service.
Late Saturday afternoon (after 4pm), my unit decides to stop working; I called Keys Heating and Cooling, not only was my call was answered by a "LIVE" person and it was dispatched immediately. The technician, Zach, arrived very shortly thereafter..within just a few minutes had it diagnosed/fixed. Being new to the community of Havana, I took a gamble.. ZACH was courteous, prompt, neat in appearance and represented the company well with his knowledge of the trade and professionalism. His performance impressed me enough that I agreed to a preventative service contract with Key Heating and Cooling. I do believe this will serve my unit well and keep my house "Happy and Cool/Warm" depending on the season! :) I am very "PLEASED" with my choice and my experience with this technician/company; you have yourself a keeper there!!
Key Heating & Cooling were our installers when we built our house. I committed to the extended warranty, so twice a year they maintain our HVAC unit. However, our A/C started having a problem that would not surface unless there were just the right conditions outside. When I was finally able to witness the problem with the A/C under those condtions, I was able to schedule an appointment with them. ("If it ain't broke, ya can't fix it!") Fortunately Chad, their technician, and I were able to reproduce the problem during his visit, and he was WONDERFUL at finding out exactly what the issue was. (It wasn't an easy thing to diagnose.) Parts had to be ordered, but Chad was a true professional, and truly delightful to work with. I am thankful for Chad's knowledge and professionalism. Great job Chad!
Chad did an amazing job fixing my mothers A/C. Very professional and knowledgeable. Thanks again for your service! Highly recommend Key Heating & Cooling for your HVAC needs!
I have used Key Heating & Cooling for approximately 3-years. Zack was my service provider today and I found him to be courteous, knowledgeable, and thorough. He is a true professional and an asset to the the company.
Zach did a great job explaining issues with our old AC/HVAC system, and took the time to review the options available to us in terms of replacements. He's a find example of why we trust Key Heating & Cooling, and have trusted them for years.
STAN CULPEPPER
My air conditioner quit cooling and Key Heating and Cooling sent Zack out , seemed like only minutes had passed when he arrived. He quickly diagnosed our problem and fixed it in a short amount of time.
Zack was very friendly and gave a very professional service for his company. If ever needed I would love to have Zack do my service.
Christina Basile
Late Saturday afternoon (after 4pm), my unit decides to stop working; I called Keys Heating and Cooling, not only was my call was answered by a "LIVE" person and it was dispatched immediately. The technician, Zach, arrived very shortly thereafter..within just a few minutes had it diagnosed/fixed. Being new to the community of Havana, I took a gamble..
ZACH was courteous, prompt, neat in appearance and represented the company well with his knowledge of the trade and professionalism. His performance impressed me enough that I agreed to a preventative service contract with Key Heating and Cooling. I do believe this will serve my unit well and keep my house "Happy and Cool/Warm" depending on the season! :) I am very "PLEASED" with my choice and my experience with this technician/company; you have yourself a keeper there!!
Lauren Hansen
Key Heating & Cooling were our installers when we built our house. I committed to the extended warranty, so twice a year they maintain our HVAC unit. However, our A/C started having a problem that would not surface unless there were just the right conditions outside. When I was finally able to witness the problem with the A/C under those condtions, I was able to schedule an appointment with them. ("If it ain't broke, ya can't fix it!") Fortunately Chad, their technician, and I were able to reproduce the problem during his visit, and he was WONDERFUL at finding out exactly what the issue was. (It wasn't an easy thing to diagnose.) Parts had to be ordered, but Chad was a true professional, and truly delightful to work with. I am thankful for Chad's knowledge and professionalism. Great job Chad!
Charles Hulls
Chad did an amazing job! Very professional and did the most thorough job I’ve seen. Recommend him for any HAVAC needs! Thanks.
Pat Adams
Outstanding Service. Deserves more than 5 stars. Highly recommend this company.
CYOA 1
Chad did an amazing job fixing my mothers A/C. Very professional and knowledgeable. Thanks again for your service! Highly recommend Key Heating & Cooling for your HVAC needs!
Tony Edwards
I have used Key Heating & Cooling for approximately 3-years. Zack was my service provider today and I found him to be courteous, knowledgeable, and thorough. He is a true professional and an asset to the the company.
Laurie Love
Robbie is a great service tech my house is cold
Matt Keelean
Zach did a great job explaining issues with our old AC/HVAC system, and took the time to review the options available to us in terms of replacements. He's a find example of why we trust Key Heating & Cooling, and have trusted them for years.
Ashley Shepherd
Good service nice friendly smiling faces!