Scammers...beware. Tried using there"special" in the mail. They didn't service my 2 units properly. Specifically they intentionally did NOT clean drain lines or put algecide in drip pans. This caused the lines to clog, the drip pans filled up and caused both air handlers to seize. We were away when this happened and we came home to hot, damp house. When we contacted them, they said we need new fans, $750. Units are 4 years old???Living in the house for 17 years (on third new system), we always get them serviced every 6 months and Never had a problem. This company Intentionally did not clean drain lines or add algicide to prevent the lines from clogging which lead to failure of air handler fans ( we confirmed this with a third party).
4/22/2020 Your company sent Danielle to give me an estimate. She insisted on coming into my home. I thought it was to see my equipment. She sat at my counter to attempt to up sell me. She either is not aware of or does not believe in Social Distancing. She wore no mask or gloves and made no attempt to stay 6 feet from me. I take meds that suppress my immune system so I don't reject my transplant. I've disinfected everything she touched or was near. I hope I got it all. DO NOT SEND ANYONE TO MY HOME WHO WILL PUT MY HEALTH IN DANGER. At the VERY LEAST I need to be told so I can stay away from her. I hope she didn't infect me. YOU SHOULD AS WELL. In general it is for the businesses safety as well. If ANYBODY does this to my 86 & 90 yr old parents I WILL HUNT THEM DOWN.
Amtek is your go to Heating & A/C company. They're always very responsive and professional. Their workmanship can be relied upon. I've used them for years and they have never disappointed me.
James and Neil were the best! They were courteous and explained everything they were doing! Very professional and they cleaned up after they completed their job! I would recommend them to any one that needs AC work! Thanks Amtek!
My AC tech, Jonathan W, was very pleasant. Jonathan was very knowledgeable about the anatomy and physiology of how the AC system worked. Jonathan was able to answer questions I had since my AC motor blew 3 weeks ago. I got it replace by an independent contractor that was not able to figure out why it happened just that it happened and it needed to be replaced. Jonathan explained why and how my motor blew and gave kowledge of services that would be beneficial with no pressure. .. thumbs up for me
Mike, my technician for today's visit was knowledgeable, prompt & courteous. I have used Amtek for years and would highly recommend them for all your air conditioning needs.
Great service and support at unbeatable prices. Quickly responded to a call, had it fixed up the same day. I highly recommend Amtek for any ac projects.
AC was not maintaining the set temperature called Amtek the Tech called and said that he was 20 Min. out and he arrived earlier than the estimated time of arrival, quickly diagnosed and corrected the problem, and departed.
The A/C regular check-up was performed in a very comprehensive manner. All of my questions were answered honestly, I felt. Technician Greg S. was on time, courteous and respectful and knowledgeable.
They definitely misrepresented the scale of the problem and the true cost to fix the problem at hand. They broke the trust.
While I will say they showed up, they basically took the opportunity to fleece my elderly father. The parts they recommended retail for less than $50 each, but they charged $1,000. On top of that, they also added a part that was NET NEW versus a replacement of something broken.
The technician had ZERO customer service. They did not explain anything or leave something to review.
When I called the office, I basically got the run around from the "management" which were only interested in money, not customer satisfaction. They obviously don't know how the dissatisfied customer process works. When I confronted him about this, he kept trying to switch the conversation and would not address the main point that they charged $1,000 for a $25 part.
I stopped another HVAC guy at Home Depot and asked him, what do they charge to a capacitor change. He quoted $80.
So, I would not recommend this group.
It makes the industry look bad and it makes Florida look bad too!!!
stephen niblett
Scammers...beware. Tried using there"special" in the mail. They didn't service my 2 units properly. Specifically they intentionally did NOT clean drain lines or put algecide in drip pans. This caused the lines to clog, the drip pans filled up and caused both air handlers to seize. We were away when this happened and we came home to hot, damp house. When we contacted them, they said we need new fans, $750. Units are 4 years old???Living in the house for 17 years (on third new system), we always get them serviced every 6 months and Never had a problem.
This company Intentionally did not clean drain lines or add algicide to prevent the lines from clogging which lead to failure of air handler fans ( we confirmed this with a third party).
Doreen Howes
4/22/2020 Your company sent Danielle to give me an estimate. She insisted on coming into my home. I thought it was to see my equipment. She sat at my counter to attempt to up sell me. She either is not aware of or does not believe in Social Distancing. She wore no mask or gloves and made no attempt to stay 6 feet from me. I take meds that suppress my immune system so I don't reject my transplant. I've disinfected everything she touched or was near. I hope I got it all. DO NOT SEND ANYONE TO MY HOME WHO WILL PUT MY HEALTH IN DANGER. At the VERY LEAST I need to be told so I can stay away from her. I hope she didn't infect me. YOU SHOULD AS WELL. In general it is for the businesses safety as well. If ANYBODY does this to my 86 & 90 yr old parents I WILL HUNT THEM DOWN.
Michelle
Amtek is your go to Heating & A/C company. They're always very responsive and professional. Their workmanship can be relied upon. I've used them for years and they have never disappointed me.
Joy Kniffen
James and Neil were the best! They were courteous and explained everything they were doing! Very professional and they cleaned up after they completed their job! I would recommend them to any one that needs AC work! Thanks Amtek!
Lorraine
My AC tech, Jonathan W, was very pleasant. Jonathan was very knowledgeable about the anatomy and physiology of how the AC system worked. Jonathan was able to answer questions I had since my AC motor blew 3 weeks ago. I got it replace by an independent contractor that was not able to figure out why it happened just that it happened and it needed to be replaced. Jonathan explained why and how my motor blew and gave kowledge of services that would be beneficial with no pressure. .. thumbs up for me
Maureen Lucchesi
Mike, my technician for today's visit was knowledgeable, prompt & courteous. I have used Amtek for years and would highly recommend them for all your air conditioning needs.
Zack Ibanez
Great service and support at unbeatable prices. Quickly responded to a call, had it fixed up the same day. I highly recommend Amtek for any ac projects.
Earl Carmichael
AC was not maintaining the set temperature called Amtek the Tech called and said that he was 20 Min. out and he arrived earlier than the estimated time of arrival, quickly diagnosed and corrected the problem, and departed.
Penny Jaffe
The A/C regular check-up was performed in a very comprehensive manner. All of my questions were answered honestly, I felt. Technician Greg S. was on time, courteous and respectful and knowledgeable.
cerisinc
They definitely misrepresented the scale of the problem and the true cost to fix the problem at hand. They broke the trust.
While I will say they showed up, they basically took the opportunity to fleece my elderly father. The parts they recommended retail for less than $50 each, but they charged $1,000. On top of that, they also added a part that was NET NEW versus a replacement of something broken.
The technician had ZERO customer service. They did not explain anything or leave something to review.
When I called the office, I basically got the run around from the "management" which were only interested in money, not customer satisfaction. They obviously don't know how the dissatisfied customer process works. When I confronted him about this, he kept trying to switch the conversation and would not address the main point that they charged $1,000 for a $25 part.
I stopped another HVAC guy at Home Depot and asked him, what do they charge to a capacitor change. He quoted $80.
So, I would not recommend this group.
It makes the industry look bad and it makes Florida look bad too!!!
Very expensive lesson learned in Florida.