Amtek Air Conditioning Inc.

AMTEK has the best service!! Willie arrived promptly and assisted us with our much needed tune-up. We have three air conditioners in our home and they were in desperate need of servicing as our prior company did a poor job with maintenance. Willie is always fantastic, great energy, and more than happy to help. AMTEK really goes above and beyond.

Repairman came, introduced himself and went to work. He worked steady, replacing an evaporator fan motor in the air handler located in a tight space in the attic. He finished the repair, restarted the AC, asked if we had any questions and left. Great job.

The sales rep that came to my home was extremely professional. I was very pleased with his services.
When the installers came to my home I questioned him on his work. He was putting the new air conditioner on my old wet board that was to hold up the new air conditioner. The board was to be replaced and was written in the work order. The installer told me they were fitting the air conditioner for size and then would remove it once the fitting was done. I was reassured they would replace the wet board that would be holding the new unit. I was surprised and told them that was a lot of extra work. The installer again reassured me that this is how it was done.
When the work was finished I saw the board had not been replaced I told the installer and he reassured me he changed it because if he did not do what the work odder said he would be fired. I questioned him again and showed him the wet stains that was the same form the old board and told him I did not believe him. He swore to me that he replaced the board. I showed him the same wet stains that were there from the same as it was on the old board. He painted some more wet stain on top of the stain to cover up the water stains and told me he spilled glue on the new board and it was not the water stains. Again I told him I did not believe him and he needed to change the old board to a new board. He told me to trust him and walked away. He swore it had been replaced.
I have pictures of the old board with the same water stains as the new board. The water stains can be seen clearly.
They also damaged my baseboard that goes around the door frame and they did not replace the damaged frame work. I have pictures of before and after.
I called office and told them the whole story. I have yet to hear back from them.

I first started working with Amtek about a year ago. They nursed my 14 year old machine back into health. Now that it is Failing they were extremely helpful in getting me a great deal on a new 5 ton machine. Their technician Willie was very polite and helpful. So far I am very satisfied with their work and service.. I would recommend them to any of my neighbors or friends.

I had an issue with a blocked drain, but I didn't know that when I called.I only knew that my A/C wasn't working and it was hot. I called the office and Joanne scheduled someone to come out ASAP. Frank was there within 2 hours of the call. He immediately recognized the problem and had it fixed very quickly.

Both of them were extremely professional and a pleasure to do business with. This is what customer service should be. I highly recommend calling AMTEK if you have an Air Conditioner issue.

Amtek Air called me about a promotion they were having to service my air conditioning. I took them up on the promotion and had it scheduled for the next day. It was explained to Meredith, who was very nice, that I would have someone there to meet them when they came because I work out of town. The next day I had my mother go to meet him and he refused to do the service. I spoke to him on the phone and he claimed that it was a legal issue and that I had to be there just in case there was something I had to see. It was total bullshit to make up for the fact he was being lazy or I needed to be there so he could try to sell me on a new AC even though I just wanted preventative maintenance to be done. I've had other AC companies at my house before with other people to meet the technician and never has this been an issue. It's employees like this who can damage a company's reputation and word of mouth. Unfortunately I didn't think to get the tech's name. I would never use this company again even with the promotion. There are too many better AC companies out there to deal with this.

This is by far the best company to use for your ac repairs and maintenance. Super prompt and friendly too! I highly recommend them!

Jacob came and was very kind and helpful to my grandma. He made all of her options clear and provided professional insight as to what service would suit her best and how to renew her contract. The work was fast and seems to be holding up. Great job!

f I could give them no stars, I would... I am a designer specializing in reno's and built several homes so know my way around home repairs etc. I HAVE NEVER HAD SUCH A BAD EXPERIENCE IN MY LIFE!
On July 12, 2016 I had two new complete a/c systems installed in my residence. 4 months later they are not right, leaking, and wasting electricity. I paid over 12K and know I got shafted.
On July 12, 2016 Amtec techs installed two new and completed a/c units in my home. The following day one unit was not working. Another tech came out and reported the seals were leaking and that they were not properly done. All of the gas had leaked out into my home. He also stated they're were problems with the other units seala and he tried to fix those as well. On 9/29 annother tech came to check the work and discovered problems with the main units plenum but he did not have the parts to fix it so another visit was scheduled. A different tech, David, came out on 10/18 and saw the problem but again, he didn't have the parts to fix it. In between this a manager or higher up by the name of Lance came out to have me sign off on FPL credits and he checked the systems and also reported that there were some problems. David came back out on 10/22 and rebuilt the plenum, sealed the flex, and did some other repairs to the install. On 11/2 a PBC inspector came to permit the units and found major issues with the main unit and had no ladder provided by the company to even check the second unit. I called Lanve immediately and stressed my unhappiness with what the inspector called "shoddy workmanship" and also expressed my displeasure at missing so much work to babysit his techs that can't seem to build plenum or seal flex joints properly. The inspector also noted that it was cooler in the attic than it was in my home! My electric bills, which I was promised would be drastically reduced are actually 30% higher than last year with two less adults in the house! Lance said he would relay all this to his supervisor Jim and Jim would get back to me. He never did. After leaving several messages, I finally got him on the phone a whole week later! He was rude, condescending, and unapologetic. He offered to send yet another tech out to fix the problem but after having 5 of them here, I wanted to speak to someone in charge. He offered up Tom Smith and said he would have him call me the following week. He never did. Ashley called two more times to try and set up appts for just service techs coming out and I told her I wanted Tom to call me and that I wasn't having any more techs out without a supervisor as the plenum was built wrong and the work done was not only incorrect but inefficient. Tom finally called and assured me he would take care of the situation. He asked to set up an appointment for the following Saturday (11/12/2016) at 2:00 pm and promised to send out a service manager with the tech. The tech called and asked to come early at 11:00. I was not home and said we had to stick to the appointed time. I asked what manager was coming and he said he didn't know. He called back at 3:00 and stated he couldn't find anyone to go with him but would have Tom call me immediately. No one very called or showed, nor have they since. I have missed 6 days of work, paid out hundreds in extra electric bills, and still do not have a properly working system over 5 months later!
After I wrote the above to the BBB, I got a call from Tom Smith 10 DAYS LATER after the no show. He was rude, called me names, and actually laughed at me. STAY AWAY!

Compressor went and was without air for a day but they came out as soon as possible. We were given options of replacing just the compressor on an old system or upgrading to a new system with a warranty. They worked with us with financing and everything. Allen and Alex were very professional and nice to work with. Can't wait to get the new system!!