Always on time , professional and do a thorough job explaining what they have done. One time my unit went out on the weekend and they had someone come out and fix it—best in Plant City Area.
Brandon Johnson was very good can’t wait to work unusual for a Floridian. I would call him again my Mitsubishi mini split shifts are doing a job. Thank you.
We chose Alan's because they were a local business with excellent reviews. We were not disappointed. Excellent communication, friendly staff and they arrived on time. This was a big job and they had it completed same day. Highly recommend.
We were charged $79. for 5 min. house call, reason because not understanding our thermostat. I thought we had an issue with a/c we didn't. Thats why we gave you a 3 star.
Alan's is by far the BEST AC company in the area. Their 24 hour customer service is outstanding. The technicians respond quickly and let you know their ETA. They are highly skilled and get your system up and running in no time. The office staff are very friendly and efficient. Recently, I had Julian replace my fan motor. His attention to detail and professionalism is outstanding! Matt is also an excellent technician. We appreciate EVERYONE on Alan's team.
I have owned my house since 1994. The previous owner used Alan's Air Conditioning, so I just continued using them as well. I have always been happy with the service I have received from them. Now it has finally come to the point where I must replace the entire AC system, (both inside and outside units). I had gotten several quotes. Alan's Air was the most affordable, with the same warranties as the other quotes. One of the other places that I contacted for a quote told me that I was getting a great deal, that he couldn't match the price I was getting and that if it were him, he'd take that deal too. Katie, the office manager, is always polite, professional, knowledgeable and extremely helpful. If she didn't know the answer, she would find it and always got back with me. Brian is extremely knowledgeable and easy to talk too.The entire installation was done yesterday. The two technicians even installed a french drain for the AC drainage line. It looks very nice. I am very happy with the install and especially the customer service.
Both times we have needed them, Alan's has come within a day to quickly fix our issues at fair prices. We'll continue to use them as long as we're nearby!
Robert Sariano
Always on time , professional and do a thorough job explaining what they have done. One time my unit went out on the weekend and they had someone come out and fix it—best in Plant City Area.
Nicole V
I called at 8 in the morning and they saw me same day. Fast, professional, and KNOWLEDGEABLE! I'm so grateful.
jim jasin
Brandon Johnson was very good can’t wait to work unusual for a Floridian. I would call him again my Mitsubishi mini split shifts are doing a job. Thank you.
John Rose
We chose Alan's because they were a local business with excellent reviews. We were not disappointed. Excellent communication, friendly staff and they arrived on time. This was a big job and they had it completed same day. Highly recommend.
alice santiago
We were charged $79. for 5 min. house call, reason because not understanding our thermostat. I thought we had an issue with a/c we didn't. Thats why we gave you a 3 star.
Janet Surrency
The technician was very polite and knowledgeable about the service. Alan’s air is the only he me AC company we will ever use or recommend to anyone.
Pam Marin
Alan's is by far the BEST AC company in the area. Their 24 hour customer service is outstanding. The technicians respond quickly and let you know their ETA. They are highly skilled and get your system up and running in no time. The office staff are very friendly and efficient. Recently, I had Julian replace my fan motor. His attention to detail and professionalism is outstanding! Matt is also an excellent technician. We appreciate EVERYONE on Alan's team.
Mel Sloan
I have owned my house since 1994. The previous owner used Alan's Air Conditioning, so I just continued using them as well. I have always been happy with the service I have received from them. Now it has finally come to the point where I must replace the entire AC system, (both inside and outside units). I had gotten several quotes. Alan's Air was the most affordable, with the same warranties as the other quotes. One of the other places that I contacted for a quote told me that I was getting a great deal, that he couldn't match the price I was getting and that if it were him, he'd take that deal too. Katie, the office manager, is always polite, professional, knowledgeable and extremely helpful. If she didn't know the answer, she would find it and always got back with me. Brian is extremely knowledgeable and easy to talk too.The entire installation was done yesterday. The two technicians even installed a french drain for the AC drainage line. It looks very nice. I am very happy with the install and especially the customer service.
nope nope
Both times we have needed them, Alan's has come within a day to quickly fix our issues at fair prices. We'll continue to use them as long as we're nearby!
Greg Durrance
No bs business. They will come in and fix your issue without trying to rip you off. Super pleasant and professional.