Tom Lee was our tech, he was very professional and detailed and a great listener. He saved the day for sure. When your ac goes out in Florida, and it's 90° outside you need fast service and that is what we got with Tom. We have have found our new Ac service provider Allan's Air Condition Service.5 star's
I purchased 3 heat pumps from Alan’s, 2 American Standard and 1 Rudd. They all have broken down within the first or second year. The last 2 service calls have been mis-diagnosed by the service techs. A bad fan motor, a refrigeration leak, and a mis-diagnosed compressor failure, are NOT from lack of maintenance.
Joey from Allen's was amazing! He answered all my questions, thoroughly cleaned my system, gave me estimates on items I asked for and did not try to sell me extra things I did not need. We are very happy with the service that Allen's provided us, we will definitely be calling them in the future!
I called at the last minute but they fit me in. (I’m having surgery that morning and didn’t want to come home to a hot house). Zach was courteous, efficient and fixed it. I can’t say enough how good Alan”s has been to me over the years. ❤️
This is a great company, we had a duct clean done. At first I was disappointed but after Kleber the install manager came out to address my concerns I couldn't be happier. He made sure everything was good to go and also addressed a concern with the ac unit. This is a stand up company, very professional and wants to make sure you are happy. Thank you Kleber!
Great experience, weather was not on our side but communication was great from their team and we got it done. The tech was very knowledgeable and helpful explaining the process of what he was doing. Overall very happy with the whole process.
I have used this company on a few occasions for a/c repairs and they always do a great job. Dylan was awesome he explained what repairs my a/c needed and answered all my questions. He completed the repair quickly and efficiently. Thanks Dylan!!
Very knowledgeable, professional, and respond quickly! Nothing like your air not working when you get home from work!! It doesn’t matter what time, they come and help you sleep well that night!! Jay was the guys that arrived for us and he left around 9 on and said he had two others to help after us! So impressed with this company!!
My husband and I just moved to Mulberry. I knew the AC needed to be replaced so I called around for estimates. Brian came out the same day looked at my system and he listened to my concerns. He sent us an estimate the same day. A few days later they installed a new AC system. He made corrections to some issues. Ethan and Flo our technicians went above and beyond very polite, hardworking and always on time. Ethan and Flo would go right to work. At the end of the day they always left the area clean. They even brought 2 portable AC units for us to use while doing the work. Both were very nice even if I had a question. Ray and Kleber came when it was time to clean the duct work and replace the air vents. Both came in and went right to work. They cleaned up as they went as well. The duct cleaning made my house smell fresh. They both were polite and hardworking. Like I said we are new to Mulberry and this group of professionals have made this a great experience for us. I would highly recommend Alan's AC if you need service or replacement of your unit.
I just wanted to say a big thank you to Alan's A/C. I have used you for many years and you have never let me down. I appreciate the speedy repair today. You all are the best!
JERRY AGUILAR
Tom Lee was our tech, he was very professional and detailed and a great listener. He saved the day for sure. When your ac goes out in Florida, and it's 90° outside you need fast service and that is what we got with Tom. We have have found our new Ac service provider Allan's Air Condition Service.5 star's
JB Masci
I purchased 3 heat pumps from Alan’s, 2 American Standard and 1 Rudd. They all have broken down within the first or second year. The last 2 service calls have been mis-diagnosed by the service techs.
A bad fan motor, a refrigeration leak, and a mis-diagnosed compressor failure, are NOT from lack of maintenance.
Karleen Bruno
Joey from Allen's was amazing! He answered all my questions, thoroughly cleaned my system, gave me estimates on items I asked for and did not try to sell me extra things I did not need. We are very happy with the service that Allen's provided us, we will definitely be calling them in the future!
Aviva Baker
I called at the last minute but they fit me in. (I’m having surgery that morning and didn’t want to come home to a hot house). Zach was courteous, efficient and fixed it. I can’t say enough how good Alan”s has been to me over the years. ❤️
Phil Walton
This is a great company, we had a duct clean done. At first I was disappointed but after Kleber the install manager came out to address my concerns I couldn't be happier. He made sure everything was good to go and also addressed a concern with the ac unit.
This is a stand up company, very professional and wants to make sure you are happy.
Thank you Kleber!
Kyle Ayscue
Great experience, weather was not on our side but communication was great from their team and we got it done. The tech was very knowledgeable and helpful explaining the process of what he was doing. Overall very happy with the whole process.
Miriam H
I have used this company on a few occasions for a/c repairs and they always do a great job. Dylan was awesome he explained what repairs my a/c needed and answered all my questions. He completed the repair quickly and efficiently.
Thanks Dylan!!
Kari Clark
Very knowledgeable, professional, and respond quickly! Nothing like your air not working when you get home from work!! It doesn’t matter what time, they come and help you sleep well that night!! Jay was the guys that arrived for us and he left around 9 on and said he had two others to help after us! So impressed with this company!!
Beverly Presnell
My husband and I just moved to Mulberry. I knew the AC needed to be replaced so I called around for estimates. Brian came out the same day looked at my system and he listened to my concerns. He sent us an estimate the same day. A few days later they installed a new AC system. He made corrections to some issues. Ethan and Flo our technicians went above and beyond very polite, hardworking and always on time. Ethan and Flo would go right to work. At the end of the day they always left the area clean. They even brought 2 portable AC units for us to use while doing the work. Both were very nice even if I had a question. Ray and Kleber came when it was time to clean the duct work and replace the air vents. Both came in and went right to work. They cleaned up as they went as well. The duct cleaning made my house smell fresh. They both were polite and hardworking. Like I said we are new to Mulberry and this group of professionals have made this a great experience for us. I would highly recommend Alan's AC if you need service or replacement of your unit.
Dawn DeCesare
I just wanted to say a big thank you to Alan's A/C. I have used you for many years and you have never let me down. I appreciate the speedy repair today. You all are the best!