Our thermostat was not functioning correctly. We live in Plant City and knew of Alan's A/C I called and made the appointment. I inquired about the cost of replacing the thermostat. I was told that they would bring a thermostat but they would set it up as a service call and if they had to do work they would only charge for the work. A couple of hours later this very nice young man Tom Lee came to help us. He was a delight. Friendly, helpful and took care of our issue and only charged for the service call. That was very honest because he could have said the thermostat needed to be replaced and charge us more. Our a/c unit has a few years and sooner or later we will have to replace it. When we do I will call Alan's A/C. They have earned our trust and business. If you ever need A/C helpI suggest you call Alan's and hope it's Tom Lee that comes to help you. Thank you.
They are local and provided a fair price. They showed up on time and worked as a team to remove old and install new HVAC systems. The service and installation personnel were knowledgeable, clean and well equipped. The office personnel were polite and responsive to my needs. So far I am very pleased with my choice of this company. I have no regrets about terminating my out of town HVAC service company.
Appreciated the quick service check on our system that needed a quick flushing. Joey Trotto was very nice and professional and I really appreciated a text of him being in route which included a picture of him as well.
Ray and Felix did an outstanding job. Very knowledgeable, personal and professional. They were very courteous and informative. I was at ease with them both. Would recommend them any time. Sincerely Dianne Wervey
Brandon, the tech that came out was fantastic. Called them at 6pm and had my unit repaired by 830pm. Saved our night. Price was fair. Will definitely use again.
Ac blower fan not working.The tech was respectful and I formative. Upon learning the problem and solution I was relieved to know the repair to be done when the part comes in will be installed soon after and at a cost I can afford.I am happy with their services and professionalism.
Sam gave me my choices, given my 9 year old units evaporator coil needed to be replaced, and I chose a new unit that was not a goodman. Jay and I believe Jacob (not the best with names) did a great job and we're very professional. Arrived at 8:30am and were there the entire day. Used existing copper lines but ran new drip pipe installing a 3 ton 15 Seer Ruud for abt. 5-6k. Brought all the electrical to code, left the place clean and answered all my questions. Will definitely recommend.
The techs name was Brandon, very curteous and professional. He checked and cleaned the unit. Found a fault part that would cause problems and so he replaced it. So cudos for having all the parts for my 20yr old system. My wife absolutely loved that he cleaned any spills from the routine clean up. He was very patient and explained everything to her. She was very pleased with him, very professional.
We have used several AC company in the past since 15 years but nothing compare to Alan’s Air…they send their guy on time and resolved the issue right away they found it. Brian was so helpful and knowledgeable. I would strongly recommend them. Thank You Alan’s Air
Armando Lopez
Our thermostat was not functioning correctly. We live in Plant City and knew of Alan's A/C I called and made the appointment. I inquired about the cost of replacing the thermostat. I was told that they would bring a thermostat but they would set it up as a service call and if they had to do work they would only charge for the work. A couple of hours later this very nice young man Tom Lee came to help us. He was a delight. Friendly, helpful and took care of our issue and only charged for the service call. That was very honest because he could have said the thermostat needed to be replaced and charge us more. Our a/c unit has a few years and sooner or later we will have to replace it. When we do I will call Alan's A/C. They have earned our trust and business. If you ever need A/C helpI suggest you call Alan's and hope it's Tom Lee that comes to help you. Thank you.
Alan Liggett
They are local and provided a fair price. They showed up on time and worked as a team to remove old and install new HVAC systems. The service and installation personnel were knowledgeable, clean and well equipped. The office personnel were polite and responsive to my needs. So far I am very pleased with my choice of this company. I have no regrets about terminating my out of town HVAC service company.
kshissler
Appreciated the quick service check on our system that needed a quick flushing. Joey Trotto was very nice and professional and I really appreciated a text of him being in route which included a picture of him as well.
wervey Wench
Ray and Felix did an outstanding job. Very knowledgeable, personal and professional. They were very courteous and informative. I was at ease with them both. Would recommend them any time. Sincerely Dianne Wervey
troy boelke
Brandon, the tech that came out was fantastic. Called them at 6pm and had my unit repaired by 830pm. Saved our night. Price was fair. Will definitely use again.
Megan Sullivan
We have grown to love and rely on Alan’s Air Conditioning service. They are trustworthy, dependable and experts in their field.
Gale Green
Ac blower fan not working.The tech was respectful and I formative. Upon learning the problem and solution I was relieved to know the repair to be done when the part comes in will be installed soon after and at a cost I can afford.I am happy with their services and professionalism.
Bob wilk
Sam gave me my choices, given my 9 year old units evaporator coil needed to be replaced, and I chose a new unit that was not a goodman. Jay and I believe Jacob (not the best with names) did a great job and we're very professional. Arrived at 8:30am and were there the entire day. Used existing copper lines but ran new drip pipe installing a 3 ton 15 Seer Ruud for abt. 5-6k. Brought all the electrical to code, left the place clean and answered all my questions. Will definitely recommend.
Jose Melendez
The techs name was Brandon, very curteous and professional. He checked and cleaned the unit. Found a fault part that would cause problems and so he replaced it. So cudos for having all the parts for my 20yr old system. My wife absolutely loved that he cleaned any spills from the routine clean up. He was very patient and explained everything to her. She was very pleased with him, very professional.
JAY RAVAL
We have used several AC company in the past since 15 years but nothing compare to Alan’s Air…they send their guy on time and resolved the issue right away they found it. Brian was so helpful and knowledgeable. I would strongly recommend them. Thank You Alan’s Air