Westbrook Service Corporation

I called Westbrook HVAC services to replace the company I had doing my HVAC services because my neighbor highly recommended Westbrook, especially their Comfort Assurance Club. I look forward to reliable service from Westbrook, and if all your techs are as good as Jean Acosta, then I expect a long relationship with Westbrook!

Westbrook technician, Terrance, was the epitome of professionalism as he serviced my AC unit. He was unfailingly polite and informative when I asked a few questions to understand the process better. I wouldn't hesitate to give Westbrook and Terrance 5 star ratings for their performance.

We needed to have our plumbing lines repaired after a tree uprooted and broke our water lines. Westbrook did a fantastic job making sure our water service was restored. We are so pleased with the service we received.

Got them through the gas company. Made an appointment on Thursday for Monday morning 8 AM. On Friday at 4:50 they called and canceled it , left me a message had a big job at the hospital and couldn’t make it. Tried calling back left several messages never heard back from them.

We needed our outside AC unit relocated. A rep came out quickly and provided us with an estimate the next day. Within a week we had the work scheduled and completed. The techs were detail oriented and made sure that all my questions were answered. Very competitive pricing!

Mr. Miguel and Chris came out today to replace a gas water heater and to fix the vent tube that had gotten disconnected by our roofer. Both Mr. Miguel and Chris took the time to explain to me what the problem was up in the attic and the best way to fix it. They also noticed a tear in the a/c duct and fixed that as well. Both Chris and Mr. Miguel were professional and courteous to me and worked hard in this Florida heat. I will be using them again to put an electric water heater in another home. I would highly recommend Westbrook Plumbing!

Did maintenance work on AC. and was given a time btw 10 to 2. The technician called 20 minutes before he arrived. And worked on an AC was very nice and professional. Thankful for the service and ease of job.

The Westbrook man spent over two hours working on our 12-year-old air-conditioner, which I was afraid would be unfixable. He fixed it, and he never got grumpy about going up and downstairs and into the attic and out in the yard about 30 times. This was same-day service--I only called that day at noon because the a/c's performance was on and off, and I wasn't sure it was broken. He diagnosed the problems quickly, and took care of both. And we slept in the cool that night.

Our family was grateful to have the opportunity to come across a company like Westbrook plumbing. Our water heater went out in the middle of the night and we did not know who to call. My father recommended to call TECO the gas company.To our surprise they have a program that you can get a water heater for $9.99 a month. We did not have money to purchase a water heater and installation which adds to close to $1000 ,we we are so happy to get the installation with Westbrook Michael Ciampa the technician was incredibly helpful he was efficient ,very knowledgeable,and prompt. Thank you very much for your service we will recommend you to all our friends. God bless

Overall good service. Total house repipe on a 1924 historic home. Our service technician, Dante, was spectacular and would recommend him to anyone getting a repiping. We have an older house so some challenges with that. The main line hook up was rushed. The last day, Dante showed up early but unfortunately no one was with him to support completion of the project. He finally received support around noon and I believe there was a rush to finish the job. The team finished very late (10 pm) and one of the other technicians did not crimp the main line causing a blow out and siphoning dirt back into the house lines. A huge mess and some of the pipes had to be redone due to dirt in the lines. I expect better from Westbrook and they normally have exceeded my expectations - I was disappointed in this job - other than the professionalism that Dante displayed throughout.