ProMag Energy Group A/C & Heating, Inc.

I have used ProMag for approximately 7 1/2 years now. They are always diligent in calling to set up preventative maintenance checks; timely appear during the time slot arranged, and are responsive to any follow-up' appointments that arise.

Been using this company for last 3yrs they came out and told me I needed a new coil and tried sell me a new unit something didn't seem right to me cause the unit was running fine called Del-Air for a second opinion and they said the unit is running great

I'm posting this so people don't get taken advantage of.

Luis and David were great. They repaired our heat kit and replaced our thermostat in a couple of hours. Luis was especially helpful and friendly and they even taped up some of the holes in the duct work, just to help us out. Our initial technician who performed the diagnostic, Jeff, was also great. They swept up before leaving too. Thanks, guys.

Very great company I highly recommend them they came out and fixed my a/c in a quick way plus they installed insulation in my attic it has helped my electric bill tremendously

After a different company misdiagnosed my Central AC issue and could not give me an ETA when a tech would come back, I decided to find another company. I read reviews for Promag Energy and decided to give them a call. John at the Orlando area office said he could have a tech come out within an hour and that he was a well seasoned professional. Fred arrived within 40 minutes and gave me the news I had expected, the 22 year old motor died. Fred was highly professional and helped walk me through finance options and said the new unit would be installed the next day which was a Saturday.

Two techs arrived early and got right to work. Daniel and Hector worked well as a team with Hector working on the outside unit while Daniel removed the old unit and installed the new. Both were highly professional and kept me informed at each stage of the install. I was very impressed with their efficiency.

Within hours my home was cooling down and I couldn't be happier. I highly recommend the Promag Energy Group.

We just had CJ come in and review our AC to inspect the health of it. He was so friendly, professional and easy to work with. He explained everything we needed to know for future repair and was super knowledgeable. We are thankful for his time and for going above and beyond with answering all of our questions. I highly recommend Promag Energy and ask for CJ!

I called and arranged for the 24 point maintenance on My personal AC Unit and the rental unit for my grandson. ProMag and their 24 point maintenance system was here for a total of 30 minutes for both units, that are located side by side? They did not do 20 of the maintenance points on either unit, and charged me $120.00. The Service Tech then proceeded to tell me that I had mold buildup on my unit that could make us sick and that I needed a new system for a $5,700 quote. He never drained the line, checked any amps or anything else. As I was shocked with his quote, I called another Company to come out and check my system for a quote. They advised I did not have a mold issue, that they would send someone out to do a proper maintenance and that this AC would last at least until the winter with proper maintenance. They were appalled that I had just had a service done 3 days prior and walked me through what had NOT been done. I then got a quote from them for almost half and I am going to get exactly what I have now completely new, inside and out?? I have tried to call the Office Manager and left messages 3 times for her to return my call. If the managers are inefficient and cannot discuss a problem with a customer, it is no wonder that the rest of the staff had the same "I could care less attitude". Do not use this Company! They are hardly Pros!

Such a great experience!! I needed my ac fixed and Amanda got me set up for a free estimate! The tech that came out was very knowledgeable and answered all my questions. I decided to go ahead and have the job done with Promag Energy Group and they finished that same day. I will for sure be using Promag for any of my future A/C needs. Would highly recommend!!!

Jeff the technician the best and the entire staff. Blessings

My AC went out and Fred came out after I obtained a bid from other company who originally diagnosed i needed a new unit. The other company had pricing extremely high. I called Promag to come out to compare possible options. They were out the same day with several options that matched the other system but were 2-3k less in price. There was no pressure to use them and answered any questions. I did some research on Promag and with all AC companies they can be all over the place. I choose to go with them and they had the tech out the next day. The system that I was to have installed was not in stock so their team upgraded me to the next level Traine system at no additional cost. The install team was extremely professional and their work exceeded my expectations. The attention to detail and clean up was above and beyond. Extremely happy with the new system and will use Promag for all needs moving forward. Do not hesitate to use them for any replacement install.