Action Air Of Florida

Had service tech at home to repair, said it was low on Freon, added some and ac worked ok. Less than 2 weeks, same issue, no cold air. Called to schedule service tech and the owner, John I believe was the rudest person I e ever spoken w on the phone. Argumentative and abrasive. Never been spoken to like that. He started complaining about some bill from 4 years ago and said it was late. Don’t know if his Rolodex is off but he certainly is. Will never use them again, never want to give that guy a nickel and I will tell everyone I know about my experience.

Service man Parker was extremely respectful and competent when working with my AC. He was on time and saved my system!!! 10/10 recommend.

Terrible problematic installation of carrier units…dead and replaced 5 years later. Terrible air conditioning knowledge and attitude from their technician. All around Hard Pass for the next job.

We scheduled an appointment with Action Air for 10am-1pm, the technician showed up at 1:40pm- may have been held up at another job. He quickly solved our AC problem and our house was cool and habitable again within 30 minutes. Thank you Action Air for sending out helpful, competent, and kind staff members to aid our issue! Kline really made our day!

I called up this business to get a quote on some work that I am trying to do a cost analysis on. No work has been done and I have not received any quotes yet. I am providing a preliminary 5 star rating as what I have experienced so far is what I expected. The person who answered the phone did not know the answers, but she placed me on hold to find out the person who would know. John was not in the office at the moment, but will provide me a call back by end of day tomorrow. This is not a problem as I am not at the point when I need to make a decision. My situation is not due to being without service. This is a good sign for me because it is illustrating that they are spending their time on existing customers rather than trying to get new customers.
I will update or create a new review during the process. So far they have not given me any cause for concern.

On a hot July day when you AC goes out, you worry it might take days to get someone on site, and the unexpected expense adds more stress. I called one company, Action Air, who installed my unit over 15 years ago. They arrived the same day and have everything solved in under an hour. I anticipated a cost for parts, and was delighted that everything including the work, a service and patient technician explaining all was LESS than the part cost was as shown online. Very pleased and highly recommend this company!

I have used Action Air for 15 years, they have always helped to the best of their ability. They try to match the equipment to your budget. The servicemen are always polite and usually very knowledgeable. The office staff is helpful and friendly. Joe Thompson is the greatest. To get the best service I suggest getting the annual service contract.

Joe (owner) is the most genuine and honest being and goes above and beyond to give the best service. I have has 15 years experience working with Joe. BEST OF THE BEST! I am adding to this review a year later. I Have now recommended Action Air to several friends. I have received several calls telling me "kelli you were right -there is no one as caring and honest as Joe." I assure you taht you will be 100% satisfied with the honesty and integrity of Joe and his team. I have lived in central FL for 30 years - this is a 5 STAR operation, unlike no others.

I've been working with Action Air since 2004 with our first home near the Airport in Orlando. When we built a custom home in Lake County five years later, we brought on Action Air. Their level of service is unmatched. Joe their service manager is a experienced man and straight shooter, and every field technician has represented themselves as exemplary.

Antonio and Rick did a fantastic job of installing our new unit. They were professional, worked in a timely manner and cleaned up after themselves. We recommend them!