Five Star Heating and Air LLC CAC1821355

I had another highly rated company out first. He correctly diagnosed the problem but quoted me a repair of over $1000 and quickly reasoned that it would be wiser to replace my 10 year old unit. So I called around and found 5-Star. Chris gave me honest advice over the phone considering the repair option with me before replacement. He came out that day, and really went out of his way to repair it for me at a fair cost. That was almost two weeks ago and it's running fine now, in the heat of summer! Who knows, I might last several more years before replacing it. For me that's well worth it.

I had Five Star Heating and Air (Brandon)come out to my house today and cannot rave enough about what a great job he did. He spent his time and was so conscientious and thorough in all that he did. He was very honest and I could tell that he cared about his work and doing a good job. I had a prompt response back on the telephone and also he arrived on time. Highly recommended.Thank you Brandon for all that you did!

I referred my elderly parents to this company and they came out right away to repair a Mitsubishi heating and cooling unit. The owner of the company was very honest and reasonable priced. I will definitely use their service again.

After calling around for various quotes and dealing with some poor service with previous providers, we stumbled on 5 star and their raving customer reviews. The came out to check our unit two hours after the call and showed up on a Saturday morning at 7am to replace our system so we didn't have to go all weekend in this Florida heat without air. This was exceptional service and quality work. I will be recommending this company to anyone who asks, we couldn't have been more pleased and impressed with their professionalism and attention to ever detail.

An absolutely fantastic company!! Both Brandon and Chris were extremely professional and personable. They responded to my A/C needs in a very quick manner and again, truly represent their company name: 5 Star!!!! I highly recommend their company!!!!

I would recommend Five Star to everyone in need of a new unit or repairs of an old unit. Chris visited a couple of times in the past few years and we were able to keep my unit going until I was able to afford a new one. When I was ready for the new unit Chris came by to double check everything and got the permits the same day. I had my new unit installed and my house was cool by 2pm that day. Awesome job and great guys!

Brandon made time to come help us on one of the busiest days of the year. He carefully explained everything that he did, and corrected problems that were undetected and treated by technicians from a previous service provider. I am very happy with the results and highly recommend this company to anyone with air conditioning needs. Thanks, Brandon!

Just happened onto 5 star when I was looking for heat pump/air handler repair. Chris was very upfront about keeping the system running, not ditching it for an entirely new one if it wasn't needed. He checked on what I needed, had it with him when he showed up, and took time and care in installing it, checking it out and making sure everything exceeded what was considered "acceptable" performance levels.
I am moving to Ocala and will need an entire new system there, and am sorry 5 Star doesn't cover that area. I would call on Chris again in a minute....VERY pleased with the service I received.

We called 5-star after we had another company come out 3 times without properly diagnosing the problem. The team was extremely knowledgeable and spent a significant amount of time inspecting every piece of our system and even cleaning things up here and there that they did not feel was perfect. They communicated with us every step of the way so that we understood what was being done and why and gave us a heads up on things that might need to be done in the future. We never felt like they were trying to pressure us or trick us into purchasing unnecessary services (which we have experienced with other companies before). When we have concerns in the future, we will absolutely be calling 5-star. Thanks for all of your help!

I was able to get an appointment after 24hrs of speaking with the technician. He took his time performing the diagnostic on my system and explained everything in detail. Very satisfied with the service provided. Highly recommended.