Aztil Air Conditioning

Awesome company. I am extremely happy with the way this company works. Mr. Gary, Erick, and Paul were super friendly and knowledgeable. Paul arrived on time and spent a whole deal of time assessing our ac situation. Explained different options and most importantly, he wasn’t pushing the sale on us. As a matter of fact, he left our driveway and we almost chased him down the street, lol. The experience was amazing. The installation was scheduled for the next day. The installation took only a few hours. The crew was respectful of the property and took their job very serious. They didn’t even stop for a glass of water. They worked and worked in this Florida heat. Amazing job skills. Very responsable and hardworking crew. God bless them all.

On a day that hit 95 degrees, my a/c stopped working. I was fortunate enough to have Juan O dispatched to my home. Juan has been in my home before, and in every instance he has been professional and courteous. He takes the time to explain what's happening, and patiently answered all my questions. He got my a/c running so I was able to sleep, and he'll be coming back in a few days to do an in-depth coil clean. I highly recommend their service contract. It gives me peace of mind.
Aztil: Juan O is the best representative you could ask for. I hope I can have Juan whenever my a/c needs attention.
Thanks Juan O!!

I have been using Aztil for some time. I am thrilled with their new customer service dept. So professional and consistent. Juan was the supervisor on my cleaning and he was very knowledgeable in how to maintain the best service I can get from my air conditioner system. I also had Ricardo and Marc come to clean vent. Both were very knowledgeable and professional. A company is only as good as their employees who are the face of the company. Aztil hires well. I hope they can keep them.

Dana provided exceptional service and made every effort to ensure our AC was working properly before he left. I recommend asking for his service from Aztil if you need work done on your AC. Incredible person and very knowledgeable!

My AC was definitely due for a complete replacement. I contacted Aztil and spoke with a representative. He was told of my AC problems and scheduled a tech to come out the very next day and he would be at my house by 9 am. Sure enough, exactly at 9 am the next day, Lee, the service tech was at my door. He conducted a thorough inspection of my AC and was open and honest with me, stating that my AC was 12 years old and definitely needed to be replaced. He contacted his office and told me that he could have crew at my house at 9 am the very next day to replace the entire system. He gave me a price for everything which I found to be several thousand dollars cheaper than other companies. Once everything was agreed on, sure enough, the installation crew were at my door at 9 am. Being over 100 degrees outside this day, these guys worked all day and through the heat to complete the entire installation. Once done, they showed me the completed work and found that they had done an excellent job. They told me that part of my agreement was they were to clean the AC ducts and another crew would be out again by 9 am the following day. The following day, right at 9 am, Ricardo showed up to clean the ducts. Ricardo was the greatest! He did an incredible job, not only cleaning the ducts but was thorough enough to wipe down each of the vents with disinfectant. Ricardo also took the extra time to clean out my bathroom air vents that have the little fans in them which I didn’t even realize how dirty they can get. So I have to say that he definitely went above and beyond! But I really want to give all these guys a big shout out for such an amazing job. Within 2 days, I made the appointment, my new AC unit was installed and duct work cleared. Thanks Aztil and crew!

Aztil air conditioning replaced the AC system in my mothers house in 2020 - as far as I can tell, they did good work, however the permit was never closed out. After my mother passed away, I tried to sell the house, at that time, I discovered the open permit. In January of 2023, I talked to Peter, from the permit department several times on the phone, he was very nice, and explained that they had made some sort of paperwork errors and they would have to re-open the permit in order to get it inspected and to close out the permit.

It is now April. I have made hundreds of phone calls to Peter. He _NEVER_ calls back. Every time I call, someone is very nice and assures me I'll get a call back but at this moment it takes about 3 weeks and 50 calls to get one call back. I've emailed the owner, I talked to supervisors, I've been told, by Peter, that he now had the resources to handle this and he was so sorry it was taking so long. I've talked to the parts department, I've talked to Peter, (again) I've sent emails, It has been 4 months!

It's sometimes hard to tell incompetence from malice, but does it really matter? Avoid Aztil air, if there is a problem, the will be very nice, but will either be incapable or unwilling to actually fix it.

I am a repeat customer of Aztil Air Conditioning, today Ricardo arrived and went above and beyond his duty, very nice and thorough!!! He explained our situation clearly and gave me pointers on going forward to keep our unit running good. Would definitely rehire again, and would request Ricardo.

Ricardo Campos and his partner did exceptional work and went above our expectations. True professional and honest hard worker. We’re In the remodeling business and can appreciate quality work. Thank you!

Aztil has provided service for my AC meds for over twenty years! The technicians are always professional and considerate. Today my drain line was clogged and the young man carefully rerouted the line and cleaned it thoroughly. These guys are great!

An electrical/ chemical smell suddenly came through my AC vents so severe that I had to call the fire Dept and evacuate overnight. Aztil came immediately first thing in the morning and diagnosed the AC unit, found the problem, gave me options, and addressed it with the solution that was the best fit for me.
I’ve done business with Aztil for 18 years in multiple homes. Thank you Aztil for sending Juan Ortega! He’s been in my home other times and is amazing!