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RDK Air conditioning and heating LLC Reviews - 71

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Richard Criss

They were very quick to replace my heat and air system. After installing it has a noise that they have been working diligently to correct. Every time I call them they are very responsive very polite Joe is the technician that has been helping us and helping us it has done a spectacular job

David Strupp

Responsive, professional and quality work. Desmond and Vince were kind, respectful and worked their tales off to get the job done, and Dan was very helpful to set everything up and make sure to explain the process. Truly a great company to work with. Thank you!

Marko Krsmanovic

Excellent company. They are my only call when I need ac work done. Even they tell me they cant make it out same day I'll wait till next day because I don't want anyone else working on my units. Very reliable with affordable prices. My last service they told me they would be able to come out next day but 1 hour later I received a call from the owner Ron he said he would personally come fix the AC. Words can't describe proffesionalism he takes on every job with. You have to give them a call for your next AC repair needs!

jiacobaccio

Having a PLATIUM coverage A/C coverage with RDK, I was extremely impressed with service rep KEN HIGGIGBOTHAM who was on time at 8 am sharp! He was courteous with a genuine hello, explained what he was going to do. He answered all my queries in an understandable layman's language. His meticulous cleaning made our 10 y/o unit sparkle like new including interior/exterior fans. He even came across a hornet's nest in the outside unit that he had to address. He took pics to show us his challenge. I am so impressed with Ken and the RDK Team, I wish them All the best and continued superb service! Cheers and Appreciated -Joe I

Tammy Dowd

Absolutely 5 star service! Ranko, Dajanna, Joe and the entire team are the best! They installed a totally new HVAC system in my renovated home in the summer of 2015, so I have 4 years of service experience with them. From start to finish, they have been incredible! I wanted to support a local company, to begin with, but they beat the competition on overall price, service and advice. They gave me superb advice on selecting an HVAC system that met all my needs without overselling me - they focused on what I needed and how to address those needs in a reasonable way. I was fully gutting and renovating an older home and they seamlessly integrated their work with the other contractors to deliver the fully installed system right on schedule.

I signed up for the ongoing service plan as life can get busy and I wanted to be sure I maintained it given it was brand new. They are prompt, and easy to work with, with consistent gold star service!

I rent out my home periodically and during the dead of summer, the HVAC stopped working with renters in it a few weeks ago...They sent out service team within an hour of my initial call, impressing my renters so much that it showed up in a 5 star review for me! It was a complicated issue (a sensor blew) but they addressed it and it got everything up and running, even over a weekend! Sensors can fail and I expect some level of service need after 4 years of perfect operation, but I was back up and running in no time!

and just today, my next door neighbor's HVAC stopped working and they could not get another company to even return a call...The RDK team responded in minutes ON A SUNDAY, and had a service tech (Joe, who is awesome) out again, within about an hour....fully resolved from initial call within 2 hours! My neighbors are delighted!

I would absolutely recommend RDK to anyone looking for top-notch service, consistent quality and affordable work! And a bonus that is a family-owned, local company! Thank you RDK team!

Rob Johnson

We had another company tell us that our 2008 model year system needed to be replaced. We were suspicious, so we called RDK to get a second opinion. Joe arrived on time and professionally dressed. He checked our system and saw we needed a new blower capacitor. Our final bill was under $200. The other company had quoted us $5000+. It feels good to work with a family owned company that has integrity. We highly recommend RDK and will refer them business.

Going Bananas

Can't say enough about these folks. Had an A/C emergency on the weekend and they were right there. Honest, fair price, so glad I switched to RDK. And the new gal that handles the phones is so pleasant and easy to deal with. You guys are the best. Love the service contract too.

Anita Roberts

Alll of the above. After doing business with another Company for over 15 yrs. Called RDK for a second option. Very courteous and professional. Came over the next day and was explained in detail on my problem. Quote given very reasonable and excellent service. I am a very satisfied customer .and will be doing business with them from now on.

M Subotic

We have used RDK several times for our rental properties and our house. They were very professional, knowledgeable, and efficient. Receptionist was quick to answer and set up an appointment. I would highly recommend this company to anyone.

Nancy Westbrook

I cannot say enough wonderful things about RDK Air Conditioning and Heating company. When my central air conditioning unit stopped cooling, I was certain I might have to replace it. I called RDK and their customer service rep was able to send a tech to me that same day. Their tech (Joe) was very knowledgeable, thoroughly inspected the entire system which, thankfully, only required the drain to be cleared to get it back up and running. Joe made sure before he left that I understood how and when to change the filters, how to program my thermostat, and how often I should have my system serviced. Without being pushy, he encouraged me to visit their website and look over the various yearly maintenance contracts they have available so that I would not have to encounter a similar problem in the future. I would definitely recommend RDK to all my friends or anyone looking for an honest, affordable and knowledgeable company.

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